AI Engineer - Google /Gensys Contact Center Fulltime Perm Houston, TX We are looking for Google/Genesys Contact Center AI Engineer responsible for helping with the design, testing, implementation, and maintenance of the Google/Genesys and other contact center solutions. The candidate will collaborate with cross-functional teams to deliver high-quality customer experience solutions using the Genesys Engage and Cloud CX platform. Job Responsibilities: Design and implement conversational bots acro
Immediate need for a talented Senior Software Engineer Contact Center/Genesys. This is a 12+months contract opportunity with long-term potential and is located in Westlake, TX/ Merrimack, NH (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-27664 Pay Range: $70 - $80/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibi
Gartner Conferences delivers world-class conferences across the globe, attracting tens of thousands of attendees and exhibitors each year. The Customer Service Center of Excellence is focused on shaping a world class experience for all clients and attendees who attend Gartner Conferences. As an ideal candidate, you would support the Customer Service Center of Excellence team by managing our Global Contact Center vendor focusing on performance oversight and upleveling the service we provide our c
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG),
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patient
Job Title: VoIP SBC Engineer - Contact Center Engineering Work Location: Austin/Dallas, TX & Santa Clara, CA Duration: 6+ Months contract Job Description: This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing.Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon SBC PSX - Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools
