•Redwood City, California, USA
Description: ** This is an onsite position, based in Redwood City, Ca. ** The Patient Experience Leader guides the strategic plan for initiatives to achieve positive, measurable changes in organizational culture, practices, environment, and behaviors that result in exceptional experiences for our patients and members as demonstrated through membership growth, retention, and patient experience (HCAHPS). As a member of the hospital executive team the Patient Experience Leader ensures that patient