Customer Support Process Analyst Jobs in Carrollton, TX

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IT Support Analyst

Motion Recruitment Partners, LLC

On-site in Plano, Texas, USA

Full-time

Title: Service Desk Analyst II OBJECTIVE: This position will be responsible for interacting with end users to setup, troubleshoot, and maintain the company's desktop and mobile computing environment. KEY DUTIES AND RESPONSIBILITIES: Answer and respond to calls, emails and in-person requests for technical assistance, inquiries, and other services Communicate and resolve issues in a professional and timely manner. Adhere to established SLAs for calls and tickets Configure, deploy, and support var

Tier 2/3 Support Analyst / Plano, TX

Motion Recruitment Partners, LLC

On-site in Plano, Texas, USA

Full-time

A premier home builder that has offices throughout Texas is looking to bring on a Tier 2/3 Support Analyst to join their team in their Plano, TX office. They are ideally looking for candidates with 5 years of experience providing tier one through three support, with a main focus on tier two and three support. In this role you'll be responsible for interacting with end users to setup, troubleshoot, and maintain the company's desktop and mobile computing environment by respond to calls, emails and

Sr ICIMS Analyst: gather reqs, config, admin/support; Cornerstone skills a +

KORE1

On-site in Irving, Texas, USA

Full-time

THIS JOB IS FULLY ONSITE IN IRVING, TX. KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Sr ICIMS Analyst: gather reqs, config, admin/support; Cornerstone skills a + We use ICIMS for Applicant Tracking, Workforce Automation, and Marketing Automation. Marketing Automation is a new implementation! We are expanding our use of the platform. Responsibilities The primary purpose and function of the Sr. Analyst, People Systems is to design, develop and

Sr Workday Analyst: gather reqs, config, support; Advanced Compensation required for 1 of 2 roles

KORE1

On-site in Irving, Texas, USA

Full-time

THIS JOB IS FULLY ONSITE IN IRVING, TX WE HAVE 2 SR. WORKDAY ANALYST ROLES OPEN. ONE REQUIRES INDEPTH EXPERIENCE WITH ADVANCED COMPENSATION. KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Sr Workday Analyst: gather reqs, config, support; Advanced Compensation required for 1 of 2 roles The primary purpose and function of the Sr. Analyst, People Systems is to design, develop and implement solutions to enhance performance. Lead and assist with con

Inside Sales, Customer Success, Tech Support Mgr: Manufacturing

ConsultNet, LLC

On-site in Plano, Texas, USA

Full-time

Customer Service, Inside Sales, & Network Operations Center (NOC) Manager Direct Hire Plano, Texas Target Salary $120k+ Bonus Job Description Manufacturing company in a very high product growth industry is building a new Customer Service and Inside Sales network operations center. This role will be over all the areas: Inside Sales, Customer Service, and Field Technical Support. The scope of this position will include an evaluation of all available NOC software platforms and the selecti

Technical Customer Support with SketchUp

Talent Group

Remote

Contract

Provide friendly and professional customer support via email, chat, and phone.Manage customer queues and ensure timely responses to inquiries.Document customer interactions and troubleshoot technical issues related to SketchUp.Assist with account management, billing, installations, and bug tracking.Stay updated on product knowledge and internal systems.Assist customers with account and subscription management, process refunds, along with technical issues related to SketchUp: Billing and invoicin

Service desk or help desk or customer support with Automotive or Automobile experience

Maintec Technologies Inc

Remote

Third Party

Job Role : Service desk or help desk or customer support with Automotive or Automobile experience Location : Remote Duration : 6 Months Must : Customer is looking for candidates having experience of SaaS/Cloud native Application Support , CRM or Automotive DMS and ticketing tool experience is a plus . Or We need profiles with Dealership Management System experience/knowledge.

Customer Support Executive

Value Consulting

Remote

Full-time

Roles & Responsibilities In this role, you will: Communicating with clients through various channels providing product and service information and resolving product and service problems. Resolve product or service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Processing contracts and legal documents. Keeping record of

Chief Consultant (Business Applications and Data Support Analyst) _Onsite in Dallas TX (Need independent Visa only)

PropelSys Technologies LLC.

On-site in Dallas, Texas, USA

Full-time, Part-time, Contract, Third Party

Chief Consultant (Business Applications and Data Support Analyst) Dallas, TX (Day 1 Onsite) Direct Client 3 months + Contract Description: The Business Applications and Data Support Analyst supports change and problem management, application and configuration management and production support of a suite of business applications and customer web sites ensuring that the systems and data are accurate and available in a 24x7-operating environment. This job requires gaining a strong working knowle

Data Analyst (Production Support) with Guidewire ::: HYBRID WORK POLICY

REDLEO SOFTWARE INC.

Hybrid in Dallas, Texas, USA

Contract, Third Party

Data Analyst (Production Support) with Guidewire 6+ Months HYBRID WORK POLICY Guidewire and P&C Domain experience Mandatory TECHNICAL QUALIFICATIONS Proven 3+ years experience of data analysis within an enterprise data warehouse.Possess 2 years of Policy & Claims Insurance subject-matter expertise. Candidate has advanced level SQL knowledge.Possess optimal knowledge for concepts and frameworks for Data Warehousing, ETL, and BI Architectures.Candidate is capable of creating and tuning Semantic l

Applications System Analyst Senior - IS Support Imaging

Christus Health

On-site in Irving, Texas, USA

Full-time

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze b

IP Data Network Customer Support Engineer

Damco Solutions Inc.

Remote

Full-time, Contract

Client is a mashup of a number of telco related switching companiesIP/VoIP based technology aimed at replacing older switch technology. They compete with Cisco, Genesys and others in that market.Remote position but will be required to make customer visits when required.The incumbent will be responsible for remote support, configuration, testing and turn up of Client's Neptune platforms. The Neptune family is a carrier-class MPLS-based, multiservice IP-optical transport systems that offers the be

Technology Support Analyst I

Kirkland & Ellis LLP

On-site in Dallas, Texas, USA

Full-time

About Kirkland & Ellis At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage

LIS Support Analyst

Sonic Healthcare USA, Inc

On-site in Dallas, Texas, USA

Full-time

Job Functions, Duties, Responsibilities and Position Qualifications: Job Summary Manages, coordinates, and establishes priorities for complete implementation of Laboratory Information System (LIS). Primary responsibility is to support the implementation of LabIS (LIS) and provide day-to-day support to external clients. This will involve coordination of testing with laboratory, various departments within IT and sales. The candidate will be trained on other Laboratory information system that is

Customer Service - Technical Support - REMOTE

Randstad Digital

Remote

Contract

job summary: We are looking for a few people to join our team as Technical Customer Service Specialists. You will be providing software support to clients via phone, email, and chat. Through the logging of issues and interactions into a customer relationship management system, we help ensure accurate and timely technical assistance to maintain and improve the organization's customer relationships. May interact with network services, systems software analyst, and/or applications development to r

Application Support Analyst - III

Judge Group, Inc.

On-site in Irving, Texas, USA

Full-time

Location: Irving, TX Salary: Negotiable Description: Job Title: Application Support Analyst - Iii Location: Irving, TX Contract Hands on experience on SAP SD/IM/LE module: (2+ years ) specialization on supporting SD/ IM/ LE processes. b. Should have hands on experience on supporting in production environment including, order creating through interfacing systems, Idoc monitoring and error analysis, outputs, query building, table look up, serialization, goods movements, Delivery monitoring an

IT Service Desk engineer L2

Zensar Technologies Inc.

On-site in Dallas, Texas, USA

Full-time

Service desk Engineer- Customer Support Representatives- IT background Only Fulltime role 50k-55k/Year+ benefits Onsite role to be worked from Dallas Texas -100% Why Zensar? We re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships, with our clients and with each other and happiness is at the core

Process Program Analyst - Air Force Weather

SAIC

Remote

Full-time

Job ID: 2404522 Location: REMOTE WORK, DC, US Date Posted: 2024-03-27 Category: Information Technology Subcategory: Bus Proc Analyst Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Process/Program Analyst for a new and exciting program supporting the Air Force Directorate of Weather and Air Force Life Cycle Management Center (AFLC

Remote::SR. RISK ANALYST Exp with Google Cloud Platform, Azure and Artificial Intelligence, Machine Learning and Robotics Process Automation

Ivy Tech Solutions Inc

Remote

Contract

HI, Kindly let me know if you have a suitable fit for the following position Thanks REMOTE RISK ANALYSTDuration: 12+Months Only w2 or 1099 Please send the resume to or Job Description: CLOUD; CYBER SECURITY; Risk and Control Self-Assessments; Risk assessment and Readiness; RISK MANAGEMENT; IT Audit /Risk /Compliance A bachelor s degree from an accredited 4-year college or university in Information Technology, Computer Science, Engineering, or related discipline.Preferred candidate has certifica

ITIL Process Analyst

Idaho National Lab

Remote

Full-time

Idaho National Laboratory is hiring a ITIL Process Analyst to work in our Information Technology department. Our team works a 9x80 schedule located out of our Idaho Falls, Idaho facility with every other Friday off. Remote or Hybrid work opportunities may be available for this position. You will report to the ServiceNow Solution Lead and you will be the liaison between the business and the platform team and represent project partners throughout planning, and release processes. Responsibilities I