Customer engagement Jobs in Charlotte, NC

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CX/Customer Engagement Operations Analyst (Rewards, Incentives)

U.S. Tech Solutions Inc.

Remote

Contract

Job Title: Incentives Operations & Support Analyst Location: Oakland, Ca/ 100% Remote Duration: 12 Months contract Duties: Operations & Support Analyst, Incentives as an Incentives Operations & Support Analyst, you'll join a dynamic team focused on delivering global growth and incentives programs. In this role, you'll be a guiding force for smooth execution of our incentive s programs, ensuring user satisfaction and operational excellence from end to end. You'll build a deep understanding of in

Customer Success Manager - Engagement Manager (Healthcare)

Wolters Kluwer

Remote

Full-time

LOCATION: Remote U.S. locations; preferred East Coast and Midwest time zones OVERVIEW You will play a lead role in managing and driving our customer's product utilization across the Clinical Effectiveness (CE) product portfolio. You will act as the lead Customer Success representative for our largest and most strategic accounts and will be responsible for ensuring the smooth implementation and effective roll-out of CE products. You will collaborate with a regionally organized Customer Success