Job Description Summary As Manager, Customer Engagement and Insights, you will be responsible for the strategic oversight, execution, and performance of PureWick direct-to-consumer Customer Relationship Management. This individual must have the ability to build, manage, and optimize an end-to-end CRM program across e-mail, text, surveys, chat, and emerging digital tools. This role requires expertise in the creation and management of CRM programs and customer journeys across lead nurture, cust
