Customer service Jobs in Massachusetts

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Microsoft Teams Engineer

JDA TSG

Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated compan

Senior JDE Application Support Analyst

TechResource Services

Remote

Full-time

Job Title:Senior JDE Application Support Analyst Full time or Contract (long term)Job Duties, Responsibilities, Qualifications, and RequirementsJob SummaryThe Application Support Analyst provides expert level 3 & 4 "help desk process and application support services for JD Edwards in specific functional areas of expertise. This position must be proficient in the Financial functional modules of WorldSoftware and EnterpriseOne. 1099 Year End processing is a requirement. Industry experience a plus

Epic Security Analyst

Logisoft Technologies Inc

Remote

Contract, Third Party

Title: Technical Specialist- Senior (Epic Security Analyst) Location: Remote/Durham NC Duration: 12+ Months Agency Interview Type: Web Cam Interview Only No New Submittals After: 06/27/2025 NOTE: ONLY CANDIDATES WITH EPIC SECURITY CERTIFICATION & EXPERIENCE WILL BE CONSIDERED. Short Description: Seeking Senior Technical Specialist with Epic User Access and Provider (SER) provisioning certification for an EHR build project for DHHS DSOHF facilities. Description: Key Responsibilities: Process and

Systems Analyst (CA Gen)

Kyra Solutions

Remote or Tallahassee, Florida, USA

Contract

Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. If you are inte

Oracle EBS SCM Technical Support Analyst

NTT DATA Americas, Inc

Remote or Vancouver, British Columbia, Canada

Contract

Company Overview: Req ID: 331410 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Oracle EBS SCM Technical Support Analyst to join our team in Vancouver, British Columbia (CA-BC), Canada (CA). Job Description: Job Duties: Must be able to work a 9:00am to 6:00pm PST shift in order to provide coverage during the clients' w

Manager, Training

Community Care Cooperative (C3)

Boston, Massachusetts, USA

Full-time

Title: Manager, Training Reports to: Senior Director, Applications Classification: Manager Location: Boston, local candidates only (Hybrid) Job description revision number and date: V 3.0; 2/3/25 Organization Summary: Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Quality Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a f

Appeals Specialist

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Appeals Specialist. This is a 06+months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-76422 Pay Range: $22 - $22.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: As a part of our hiring process, along wi

System Admin with Networking

Balin Technologies LLC

Lowell, Massachusetts, USA

Full-time

Position: Network System Admin/Service Desk Support Location: Lowell, MA(Onsite) Client: Tufts Provide healthcare application supportEngage desktop refresh projectsFocus on understanding existing environment collaborate with site directors and understand pain pointsAssess gaps, review and gather existing documentation Key Responsibilities Providing comprehensive technical support services for end users: hardware, software, and network-related connectivity issues, access, and privilege related

Product Manager - eCommerce

Korn Ferry

Remote

Contract

We have partnered with our client in their search for a Product Manager, Ecommerce. We are seeking an experienced and highly motivated Product Manager to join our growing E-commerce team. In this pivotal role, you will be responsible for defining, developing, and launching innovative digital products and features that enhance the online shopping experience, drive conversion, and support our overall business objectives. You will work closely with cross-functional teams, including engineering, des

Lead Cloud Engineer

Leidos

Massachusetts, USA

Full-time

Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment where you c

Desktop Support Technician - Colorado Locals only

SPECTRAFORCE TECHNOLOGIES Inc.

Remote

Contract

Desktop Support Technician Colorado (REMOTE) 12 Months *Candidate Must Be Local - Remotely anywhere in the state of Colorado as long as the candidate has access to consistent WiFi connection* The Role and Team: The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying a

Senior ServiceNow Developer with Public Trust or Secret (Remote)

ICF

Remote or Reston, Virginia, USA

Full-time

*We are open to supporting 100% remote work anywhere within the U.S.* As a Senior ServiceNow Developer, you play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients. You will be responsible for designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to our projects' success and our c

Associate ServiceNow Developer with Public Trust or Secret (Remote)

ICF

Remote or Reston, Virginia, USA

Full-time

*We are open to supporting 100% remote work anywhere within the U.S.* As an Associate ServiceNow Developer, you play a pivotal role in successfully developing and deploying ServiceNow solutions for our clients. You will be responsible for contributing to designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to our projec

Claims Examiner

CalOptima

Remote

Full-time

Claims Examiner CalOptima CalOptima Health is seeking a highly motivated Claims Examiner to join our team. The Claims Examiner will be responsible for analyzing and validating claim data elements and claims processing. The incumbent will be responsible for adhering to the regulatory and internal processing guidelines in conjunction with CalOptima Health policies and procedures related to claims adjudication. Position Information: Department: Claims Administration Salary Grade: 301 - $47,840 - $6

Senior Network Engineer

TSG

Remote or Marietta, Georgia, USA

Full-time

Job SummarySenior Network Engineer is an integral part of the Enterprise Network team supporting our continuing effort to provide excellent service to our internal customers and Business Units. This role requires a well-rounded hands-on network expert with a diverse range of experience/skills focused on researching, implementing, and maintaining network solutions with a focus on best practices and current regulatory requirements. This role will ensure network configuration, installation, availab

CCEI Certified Network Engineer

Stanley David and Associates

Remote

Full-time

Role :: Sr. Network Engineer/SME/Admin Location :: Remote Type :: Fulltime Job Description Must Have Technical/Functional Skills Experience with Arista switches including CVP, Cisco routers and switches (Nexus), network monitoring and management platforms including SolarWinds including NCM, and Cisco DNA, Wireshark packet analysis, Python scripting and automation, and dynamic routing protocols (BGP, EIGRP, OSPF, IS-IS). Good analytical and problem-solving skills.Design, deploy, and manage Cisco

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a

Network Administrator - Data center technologies, DC network, Arista switches experience

Ztek Consulting

Remote or Allen, Texas, USA

Full-time

Role: Network Administrator - Data Center technologies, DC network, Arista switches experience - Full-time -Remote Job description: 364958/SH Must Have Technical/Functional Skills 5 to 20+ years of experienceExperience with Arista switches, including CVP, Cisco routers and switches (Nexus), network monitoring and management platforms, including SolarWinds, including NCM, Cisco DNA, Wireshark packet analysis, Python scripting and automation, and dynamic routing protocols (BGP, EIGRP, OSPF, IS-IS

Team Lead

Randstad Digital

Remote or Connecticut, USA

Full-time

job summary: Under the direct supervision of a Service Delivery Manager, the Team Lead is responsible for managing day to day operations of a team of 4 service desk analysts. Ensuring the team utilizes the appropriate tools and processes in order to provide world-class customer service and desktop support. This includes up-to-date client policies, client procedures, accurate knowledgebase entries, reporting, and all other job standards and expectations. location: Manchester, Connecticut job ty

Revenue Cycle Apps Analyst

Odesus

Remote

Full-time

Under the supervision and guidance of the department leader and/or seasoned analysts, Revenue Cycle Applications Analyst I will work with external vendors, system owners, community partners, contractors, and leadership to design, develop, implement and make operational revenue cycle information systems including but not limited to Soarian Financials, PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and