•Remote or Reston, Virginia, USA
Position: Customer Service Specialist (2 roles) Location: Remote/Hybrid: The position is mostly remote, but there are 6 scheduled days in April and could be more based on volume/team needs: Week of 4/8: 4/9 - 4/11 and Week of 4/15: 4/15 - 4/18. Must be available to work an 8-hour shift between 7am - 7pm. This position is primarily remote, and requires being onsite in our Reston, VA office, during peak volume weeks (approximately 5 weeks across the year). Typical hours: 8:30 am- 6:00 pm ET, (typi 