Customer experience Jobs

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Support Engineer (Customer Experience)

Cohesive Technologies LLC

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On-site in Raleigh, North Carolina, USA

Third Party, Contract

Cohesive Technologies is a global IT Services & Solutions company providing IT Staffing Services and Application Development Services necessary for technology leaders to deliver business value. We help our people and clients succeed by leveraging our expertise, deep industry and market knowledge, proprietary assessment tools and techniques, and project delivery methodologies. Through relationships with thousands of specialized professionals, we bring an unparalleled ability to match talent with
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Posted 1 day ago | Updated 18 hours ago

Staff Technical Product Manager - Customer Experience

ServiceNow, Inc.

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On-site in San Diego, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 4 days ago | Updated moments ago

Staff Technical Product Manager - Customer Experience

ServiceNow, Inc.

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On-site in Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 4 days ago | Updated moments ago

Customer Experience Analyst

Flexential

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On-site in Charlotte, North Carolina, USA

Full-time

Job Description: Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. IT Specialist will also work with the customer through different types of media, to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential's customer environments A strong combination of technical analysis, trou
Posted 12 days ago | Updated 6 hours ago

Staff Technical Product Manager - Customer Experience

ServiceNow, Inc.

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On-site in Addison, Texas, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 4 days ago | Updated moments ago

Support Engineer (Customer Experience)

StarOrigin Pvt. Ltd

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Hybrid in Raleigh, North Carolina, USA

Contract

Hi Greetings from Star Origin Business Solutions We have an immediate requirement from one of our clients, Please send me the resume if you have the candidate who will be suitable for this position Role: Support (Customer Experience) Engineer Location: Raleigh, NC (Hybrid) Local Preferred Responsibilities: Design and execute test plans, test cases, and test scenarios for FBOSS (Facebook Open Switching System) software and related network infrastructure components.Conduct both manual and automat
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Posted 6 days ago

Product Director, Access & Customer Experience Marketing, Dermatology & Rheumatology

Johnson & Johnson

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On-site in Horsham, Pennsylvania, USA

Full-time

Description Johnson & Johnson Innovative Medicine is recruiting for a Product Director position, located in Horsham, PA. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum
Posted 4 days ago | Updated 3 hours ago

Content & Customer Experience Specialist

Apple, Inc.

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On-site in Cupertino, California, USA

Full-time

Summary The people here at Apple don?t just create products they create the kind of wonder that?s revolutionized entire industries. It?s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Bring passion and dedication to your job and there's no telling what you could accomplish! Apple?s Sales and Channel Strategy and Operations organizations generate the revenue and prog
Posted 5 days ago | Updated 1 hour ago

Director, Customer Experience Service & Engagement

Bread Financial

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On-site in Columbus, Ohio, USA

Full-time

Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you be here. Job Summary The Customer Experience team is responsible for driving profitable customer and product strategies across all channels, helping to drive a seamless experience in acquiring, onboarding, servicing, and retaining the right customers to drive meaningful engagement, profitable economics, and delivering key P&L metri
Posted 5 days ago | Updated 1 hour ago

Advanced Digital Insights Analyst - Customer Experience

Kroger Company

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Hybrid in San Jose, California, USA

Full-time

The Kroger Company is currently looking to hire an Advanced Digital Insights Analyst - Customer Experience on a full time, permanent basis. This opportunity offers a flexible hybrid remote/onsite work schedule and will be based out of any of the following locations within the United States: Cincinnati, OH (preferred), Charlotte, NC, Chicago, IL, Boca Raton, FL, Portland, OR, or San Jose, CA. Title: Advanced Digital Insights Analyst - Customer Experience Location: Hybrid, based out of either Cin
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Posted 32 days ago | Updated 25 days ago

Senior Digital Insights Analyst - Customer Experience

Kroger Company

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Hybrid in San Jose, California, USA

Full-time

The Kroger Company is currently looking to hire a Senior Digital Insights Analyst Customer Experience on a full time, permanent basis. This opportunity offers a flexible hybrid remote/onsite work schedule and will be based out of any of the following locations within the United States: Cincinnati, OH (preferred), Charlotte, NC, Chicago, IL, Boca Raton, FL, Portland, OR, or San Jose, CA. Title: Senior Digital Insights Analyst Customer Experience Location: Hybrid, based out of either Cincinnati,
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Posted 32 days ago | Updated 25 days ago

engineer II - Customer Experience Engineering

Starbucks Coffee Company

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On-site in Seattle, Washington, USA

Full-time

At Starbucks, our mission is to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission through the use of cutting-edge technology delivered to our partners, customers, stores, roasters, and global communities. This job contributes to Starbucks success by delivering high-quality, reliable, and stable technologies and security capabilities in support of the Starbucks Engineering Platform. This position is acc
Posted 28 days ago | Updated 1 hour ago

TS Lead Engineer - Customer Experience

Johnson & Johnson

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On-site in Raritan, New Jersey, USA

Full-time

Description Johnson & Johnson is recruiting for a TS Lead Engineer - Customer Experience, within the Supply Chain Technology Services group. This position will be located in Raritan, NJ. The anticipated base pay range for this position is $90,000- $144,900. The world's most comprehensive healthcare product manufacturer, Johnson & Johnson, has been rapidly embracing digital transformation. We work to enhance the lives of our patients, customers, and employees while providing distinctively unmet
Posted 4 days ago | Updated 3 hours ago

General Consideration - Customer Experience

onXmaps

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On-site in Missoula, Montana, USA

Full-time

ABOUT onX As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 300 employees located around the country working in largely remote / hybrid roles, we have created regional "Basecamps" to help remote employees find connection and inspiration with other onXers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dyn
Posted 5 days ago | Updated 1 hour ago

Senior Systems Engineer, Salesforce - Customer Experience

SiriusXM

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On-site in Oakland, California, USA

Full-time

Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This i
Posted 22 days ago | Updated 1 hour ago

Senior Systems Engineer, Salesforce - Customer Experience

SiriusXM

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On-site in Los Angeles, California, USA

Full-time

Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This i
Posted 22 days ago | Updated 1 hour ago

Director, Salesforce Systems Engineering - Customer Experience

SiriusXM

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On-site in Los Angeles, California, USA

Full-time

Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This i
Posted 28 days ago | Updated 1 hour ago

Senior Systems Administrator, Salesforce - Customer Experience

SiriusXM

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On-site in Los Angeles, California, USA

Full-time

Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This
Posted 22 days ago | Updated 1 hour ago

Product Manager, Customer Support Experience

Oracle Corporation

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On-site in Santa Clara, California, USA

Full-time

Job Description The MOS on Fusion Service stands as the most substantial evolution in working methodologies and technological advancements within Oracle Support. As the principal leader in this initiative, the role encompasses spearheading the planning and execution of change management initiatives aimed at our customer base. Ideal candidates must demonstrate a proven history of effectively engaging with executive stakeholders and possess expertise in crafting and executing change readiness str
Posted 1 day ago | Updated 1 hour ago

Tier 2 Software Customer Success Specialist, SQL Experience Required - G

Next Step Systems

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On-site in Tucson, Arizona, USA

Full-time

Tier 2 Software Customer Success Specialist, SQL Experience Required, Tucson, AZ The Tier 2 Software Customer Success Specialist will respond to higher level Customer Support Solutions Center tickets to support customer end users as well as troubleshooting and addressing Tier II requests on a daily basis. This position is Onsite with possible Hybrid. Tier 2 Software Customer Success Specialist Responsibilities: - You will be working on a ticketing system to triage software issues that come up w