Customer experience Jobs

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Customer Experience Associate

Refactor Talent

Brighton, Michigan, USA

Full-time

Do you want the opportunity to work full time with 21 days of PTO, a 401 (K) match, + tuition reimbursement? Then I have the PERFECT role for YOU! Make a Difference, Earn Great Benefits - Member Services Associate RoleAre you passionate about helping others and making a positive impact? Do you thrive in a role where you can celebrate joyful moments, offer support during challenges, and guide individuals towards financial well-being? If so, we want you on our team as a Member Services Associate!

Customer Experience Specialist III - CapEx

Thermo Fisher Scientific

Pittsburgh, Pennsylvania, USA

Full-time

Job Description How will you make an impact? Are you a problem solver who likes a fast-paced environment that strives for excellence in satisfying customer's needs? An exciting opportunity has arisen for a Customer Account Specialist to join the Encompass Third Party Team! The role will serve as a key point of contact for support for our customers including our Capital Equipment and Prepayment Program. The successful candidate will also work in collaboration with customer management and the

Staff Technical Product Manager - Customer Experience

ServiceNow, Inc.

San Diego, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Manager, Customer Experience and Services Operations - San Francisco

Postman, Inc.

San Francisco, California, USA

Full-time

Who Are We? Postman is the world's leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held,

Customer Experience Specialist - Yardbird

Best Buy

Richfield, Minnesota, USA

Full-time

As a Customer Experience Specialist, you'll build exceptional customer relationships and provide open and transparent communication. Our main goal is to make sure a purchase with Yardbird is the best and simplest option from start to finish. In this role, you'll be fully knowledgeable about the Yardbird product and story, ready to help all customers with any questions and requests. If you show an interest and aptitude for managing others, the full-time role has the potential to develop into a le

Customer Experience Specialist - Yardbird

Expedia Group

Richfield, Minnesota, USA

Full-time

As a Customer Experience Specialist, you'll build exceptional customer relationships and provide open and transparent communication. Our main goal is to make sure a purchase with Yardbird is the best and simplest option from start to finish. In this role, you'll be fully knowledgeable about the Yardbird product and story, ready to help all customers with any questions and requests. If you show an interest and aptitude for managing others, the full-time role has the potential to develop into a le

Staff Technical Product Manager - Customer Experience

ServiceNow, Inc.

Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Sr. Analyst, Strategic Planning (Customer Experience) - Solon, OH or Arlington, VA

Nestle USA

Solon, Ohio, USA

Full-time

Nestl Professional is committed to providing the finest ingredients, operational knowledge, and uncompromised support to foodservice operations across the US. Our team of culinary experts and skilled product developers partner closely with foodservice professionals to generate creative, branded food and beverage solutions that address a wide variety of needs. As a business serving other businesses, we're focused on performing with speed, service, and precision to cook up delicious ideas for our

Product Director, Access & Customer Experience Marketing, Dermatology & Rheumatology (1 of 2 roles)

Johnson & Johnson

Horsham, Pennsylvania, USA

Full-time

Description Johnson & Johnson Innovative Medicine is recruiting for a Product Director position, located in Horsham, PA. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum

Content & Customer Experience Specialist

Apple, Inc.

Cupertino, California, USA

Full-time

Summary The people here at Apple don?t just create products they create the kind of wonder that?s revolutionized entire industries. It?s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Bring passion and dedication to your job and there's no telling what you could accomplish! Apple?s Sales and Channel Strategy and Operations organizations generate the revenue and prog

API Customer Experience Professional

Kforce Technology Staffing

Remote or Minneapolis, Minnesota, USA

Contract

RESPONSIBILITIES: Kforce client located in Minneapolis, MN is seeking an API Customer Experience Professional to aid in customer and client interactions for Customer Experience platforms. This will be a remote role, however could turn hybrid during its duration. REQUIREMENTS: * 6+ years of experience * Feature testing and User experience * Writing Procedures and processes (process flows) * Backlog management * Jira and confluence * Epics, story creation and test script creation The pay ran

TS Lead Engineer - Customer Experience

Johnson & Johnson

Raritan, New Jersey, USA

Full-time

Description Johnson & Johnson is recruiting for a TS Lead Engineer - Customer Experience, within the Supply Chain Technology Services group. This position will be located in Raritan, NJ. The anticipated base pay range for this position is $90,000- $144,900. The world's most comprehensive healthcare product manufacturer, Johnson & Johnson, has been rapidly embracing digital transformation. We work to enhance the lives of our patients, customers, and employees while providing distinctively unmet

Staff Technical Product Manager - Customer Experience

ServiceNow, Inc.

Addison, Texas, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Customer Experience (CX) Specialist

Peraton

Atlanta, Georgia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

General Consideration - Customer Experience

onXmaps

Missoula, Montana, USA

Full-time

ABOUT onX As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 300 employees located around the country working in largely remote / hybrid roles, we have created regional "Basecamps" to help remote employees find connection and inspiration with other onXers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dyn

Ecommerce Customer Experience Specialist

BayOne Solutions

Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat

Senior Product Manager, Customer Journey Dealership Experience

Ford Motor Company

Dearborn, Michigan, USA

Full-time

Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? In this position Ford is looking for a Product Leader to drive forward a new startup within the Digital Product space, focused on the dealership experience within the end-to-end customer journey. The team is looking for a passionate

Tier 2 Software Customer Success Specialist, SQL Experience Required - G

Next Step Systems

Tucson, Arizona, USA

Full-time

Tier 2 Software Customer Success Specialist, SQL Experience Required, Tucson, AZ The Tier 2 Software Customer Success Specialist will respond to higher level Customer Support Solutions Center tickets to support customer end users as well as troubleshooting and addressing Tier II requests on a daily basis. This position is Onsite with possible Hybrid. Tier 2 Software Customer Success Specialist Responsibilities: - You will be working on a ticketing system to triage software issues that come up w