Customer experience Jobs

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Customer Experience Specialist III - Customer Accounts

Thermo Fisher Scientific

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Pittsburgh, Pennsylvania, USA

Full-time

Job Description How will you make an impact? Are you a problem solver who likes a fast-paced environment that strives for excellence in satisfying customer's needs? An exciting opportunity has arisen for a Customer Account Specialist to join the Encompass Third Party Team! The role will serve as a key point of contact for support for our customers including our Capital Equipment and Prepayment Program. The successful candidate will also work in collaboration with customer management and the
Posted 2 days ago | Updated 13 hours ago

Customer Experience Specialist III - CapEx

Thermo Fisher Scientific

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Pittsburgh, Pennsylvania, USA

Full-time

Job Description How will you make an impact? Are you a problem solver who likes a fast-paced environment that strives for excellence in satisfying customer's needs? An exciting opportunity has arisen for a Customer Account Specialist to join the Encompass Third Party Team! The role will serve as a key point of contact for support for our customers including our Capital Equipment and Prepayment Program. The successful candidate will also work in collaboration with customer management and the
Posted 2 days ago | Updated 13 hours ago

Customer Experience Associate

Refactor Talent

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Brighton, Michigan, USA

Full-time

Do you want the opportunity to work full time with 21 days of PTO, a 401 (K) match, + tuition reimbursement? Then I have the PERFECT role for YOU! Make a Difference, Earn Great Benefits - Member Services Associate RoleAre you passionate about helping others and making a positive impact? Do you thrive in a role where you can celebrate joyful moments, offer support during challenges, and guide individuals towards financial well-being? If so, we want you on our team as a Member Services Associate!
Easy Apply
Posted 4 days ago

Sr. Customer Experience (CX) Analyst - Hybrid

Automobile Club of Southern California

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Costa Mesa, California, USA

Full-time

Sr. Customer Experience (CX) Analyst - Hybrid The Senior Customer Experience (CX) Analyst is part of the Market Research/Consumer Insights team and works on the organization's member feedback and customer experience research studies. This position analyzes survey and operational data regarding member service experiences, needs, attitudes, and behaviors to provide insights to leadership. This individual will be responsible for ensuring the CX studies are running smoothly, problem solving when da
Posted 3 days ago | Updated 1 day ago

Staff Technical Product Manager - Customer Experience

ServiceNow, Inc.

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San Diego, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 16 days ago | Updated 7 hours ago

API Customer Experience Professional

Kforce Technology Staffing

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Remote or Minneapolis, Minnesota, USA

Contract

RESPONSIBILITIES: Kforce client located in Minneapolis, MN is seeking an API Customer Experience Professional to aid in customer and client interactions for Customer Experience platforms. This will be a remote role, however could turn hybrid during its duration. REQUIREMENTS: * 6+ years of experience * Feature testing and User experience * Writing Procedures and processes (process flows) * Backlog management * Jira and confluence * Epics, story creation and test script creation The pay ran
Posted 2 days ago | Updated 1 day ago

Customer Experience Specialist - Yardbird

Best Buy

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Richfield, Minnesota, USA

Full-time

As a Customer Experience Specialist, you'll build exceptional customer relationships and provide open and transparent communication. Our main goal is to make sure a purchase with Yardbird is the best and simplest option from start to finish. In this role, you'll be fully knowledgeable about the Yardbird product and story, ready to help all customers with any questions and requests. If you show an interest and aptitude for managing others, the full-time role has the potential to develop into a le
Posted 3 days ago | Updated 7 hours ago

Sr. Engineer, Customer Experience Engineering

Johnson & Johnson

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Irvine, California, USA

Full-time

Description Johnson & Johnson Vision, part of Johnson & Johnson Family of Companies, is recruiting a Senior Engineer, Customer Experience to be located at Irvine, CA. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely po
Posted 1 day ago | Updated 9 hours ago

Customer Experience Specialist - Yardbird

Expedia Group

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Richfield, Minnesota, USA

Full-time

As a Customer Experience Specialist, you'll build exceptional customer relationships and provide open and transparent communication. Our main goal is to make sure a purchase with Yardbird is the best and simplest option from start to finish. In this role, you'll be fully knowledgeable about the Yardbird product and story, ready to help all customers with any questions and requests. If you show an interest and aptitude for managing others, the full-time role has the potential to develop into a le
Posted 3 days ago | Updated 7 hours ago

Support Engineer (Customer Experience)

Cohesive Technologies LLC

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Raleigh, North Carolina, USA

Third Party, Contract

Cohesive Technologies is a global IT Services & Solutions company providing IT Staffing Services and Application Development Services necessary for technology leaders to deliver business value. We help our people and clients succeed by leveraging our expertise, deep industry and market knowledge, proprietary assessment tools and techniques, and project delivery methodologies. Through relationships with thousands of specialized professionals, we bring an unparalleled ability to match talent with
Easy Apply
Posted 13 days ago | Updated 2 days ago

Staff Technical Product Manager - Customer Experience

ServiceNow, Inc.

•

Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 16 days ago | Updated 7 hours ago

Product Director, Access & Customer Experience Marketing, Dermatology & Rheumatology

Johnson & Johnson

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Horsham, Pennsylvania, USA

Full-time

Description Johnson & Johnson Innovative Medicine is recruiting for a Product Director position, located in Horsham, PA. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum
Posted 16 days ago | Updated 9 hours ago

Content & Customer Experience Specialist

Apple, Inc.

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Cupertino, California, USA

Full-time

Summary The people here at Apple don?t just create products they create the kind of wonder that?s revolutionized entire industries. It?s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Bring passion and dedication to your job and there's no telling what you could accomplish! Apple?s Sales and Channel Strategy and Operations organizations generate the revenue and prog
Posted 17 days ago | Updated 7 hours ago

Customer Experience Solutions Senior Manager

Johnson & Johnson

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Raritan, New Jersey, USA

Full-time

Description Johnson & Johnson is currently recruiting for a Customer Experience Solutions Senior Manager , within the Deliver customer experience development product group in the Supply Chain Technology Service Organization. This role is located Raritan, NJ. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and soluti
Posted 10 days ago | Updated 9 hours ago

Staff Technical Product Manager - Customer Experience

ServiceNow, Inc.

•

Addison, Texas, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 16 days ago | Updated 7 hours ago

Customer Experience (CX) Specialist

Peraton

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Atlanta, Georgia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 11 days ago | Updated 11 days ago

General Consideration - Customer Experience

onXmaps

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Missoula, Montana, USA

Full-time

ABOUT onX As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 300 employees located around the country working in largely remote / hybrid roles, we have created regional "Basecamps" to help remote employees find connection and inspiration with other onXers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dyn
Posted 17 days ago | Updated 7 hours ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
Easy Apply
Posted 6 days ago | Updated 6 days ago

Senior Systems Engineer, Salesforce - Customer Experience

SiriusXM

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Oakland, California, USA

Full-time

Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This i
Posted 34 days ago | Updated 7 hours ago

Senior Systems Engineer, Salesforce - Customer Experience

SiriusXM

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Los Angeles, California, USA

Full-time

Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This i
Posted 34 days ago | Updated 7 hours ago