Customer experience Jobs in San Francisco, CA

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Senior Systems Engineer, Salesforce - Customer Experience

SiriusXM

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Oakland, California, USA

Full-time

Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This i
Posted 33 days ago | Updated 3 hours ago

API Customer Experience Professional

Kforce Technology Staffing

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Remote or Minneapolis, Minnesota, USA

Contract

RESPONSIBILITIES: Kforce client located in Minneapolis, MN is seeking an API Customer Experience Professional to aid in customer and client interactions for Customer Experience platforms. This will be a remote role, however could turn hybrid during its duration. REQUIREMENTS: * 6+ years of experience * Feature testing and User experience * Writing Procedures and processes (process flows) * Backlog management * Jira and confluence * Epics, story creation and test script creation The pay ran
Posted 2 days ago | Updated 11 hours ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat