Director of Customer Support Jobs in 20191

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Cloud Operations and Customer Support Engineer

General Dynamics Information Technology

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On-site in Springfield, Virginia, USA

Full-time

Deliver simple solutions to complex problems as a Cloud Operations and Customer Support Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As a Cloud Operations and Customer Support Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on a
Posted 60+ days ago | Updated moments ago

Customer Support Engineer

Leidos

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On-site in Chantilly, Virginia, USA

Full-time

Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Further, our employees enjoy career enrichment opportunities available through mo
Posted 6 days ago | Updated 3 hours ago

Customer Support Analyst

SAIC

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On-site in Arlington, Virginia, USA

Full-time

Job ID: 2404409 Location: ARLINGTON, VA, US Date Posted: 2024-03-25 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise I
Posted 24 days ago | Updated moments ago

Customer Support Analyst

SAIC

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On-site in Washington, District of Columbia, USA

Full-time

Job ID: Location: WASHINGTON, DC, US Date Posted: 2024-03-25 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabi
Posted 24 days ago | Updated moments ago

Customer Support Analyst

SAIC

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On-site in Arlington, Virginia, USA

Full-time

Job ID: 2401107 Location: ARLINGTON, VA, US Date Posted: 2024-01-22 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabili
Posted 60+ days ago | Updated moments ago

INFORMATION TECHNOLOGY SPECIALIST (CUSTOMER SUPPORT)

USAJOBS

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On-site in Quantico, Virginia, USA

Full-time

Duties You will provide leadership and guidance to desk side support technicians in the section. You will be responsible for resolving the most difficult customer support request. You will be responsible for planning and delivering of customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements. You will translate data and information requirements into SharePoint content. You will manage workload ass
Posted 3 days ago

Customer Support Analyst

SAIC

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On-site in Washington, District of Columbia, USA

Full-time

Job ID: Location: WASHINGTON, DC, US Date Posted: 2024-01-22 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for
Posted 60+ days ago | Updated moments ago

Customer Support Analyst

SAIC

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On-site in Quantico, Virginia, USA

Full-time

Job ID: 2402990 Location: QUANTICO, VA, US Date Posted: 2024-02-27 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilitie
Posted 51 days ago | Updated moments ago

Sr. Director, Customer Success

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 10 hours ago

Tier 2 IT/Customer Support Specialist

Kavaliro

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Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
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Posted 9 days ago | Updated 3 hours ago

Service Desk - Hybrid 10+ days a month.

Technogen, Inc.

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On-site in Washington, District of Columbia, USA

Full-time, Contract

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Role: Service Desk Duration: Full Time Mon-Fri (Winchester or DC M
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Posted 8 hours ago | Updated 3 hours ago

IT Technician I

Loudoun County Government

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On-site in Leesburg, Virginia, USA

Full-time

IntroductionDo you want to make a difference in one of the fastest-growing counties in the United States? Can you work as part of a team with inspiration, vision, and creativity? Are you passionate about the role of technology in supporting the mission of local government? Loudoun County s Department of Information Technology is currently seeking an IT Technician I in the Customer Support Division. Job SummaryThis position will provide support to end users for computer hardware and software ap
Posted 7 days ago

Video Teleconferencing Operations Center (VTOC) Technician

ALTA IT Services

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On-site in Washington, District of Columbia, USA

Full-time

Video Teleconferencing Operations Center (VTOC) Technician Shift Hours: (2nd shift) 2-10 pm. Video Teleconferencing Operations Center (VTOC) Technician provides Tier I - Tier support. The VTOC team monitors all VTC sessions, conferences, and VTC hardware, troubleshoots, and resolves issues as they arise during video conference calls, escalating and collaborating with engineering teams from other contracts when needed. The VTOC Technician leverages the Remedy ticketing system to maintain effi
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Posted 2 days ago | Updated 9 hours ago

Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid role

Zillion Technologies

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Hybrid in Vienna, Virginia, USA

Third Party, Contract

THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma -- || 908-CALL-487-NOW-4334 Service Desk / HelpDesk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Remote & Onsite ( Hybrid Role ) Vienna, VA The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technolo
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Posted 2 days ago | Updated 2 hours ago

Senior Technical Manager

American Association Of Motor Vehicle Admin.

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Remote

Full-time

Position Summary: The Senior Manager will assist the CTO with the technical management and direction of software development activities including the overall design of new software components, the implementation of industry best practices and standards, the establishment of priorities and the delivery of software products and solutions. This role calls for a go getter who can help grow the team and transition towards cloud native development and deployment. Senior Manager s primary responsibili
Posted 1 day ago

Service Desk

INSPYR Solutions

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On-site in Vienna, Virginia, USA

Contract

Title: Service Desk Technician Location: Hybrid 10 days a month in Winchester, Virginia Duration: 6+ months Compensation: $20-28/hr Work Requirements: , Holders or Authorized to Work in the US Role will be hybrid based out of Winchester,Virginia around 10 days a month. Shift is Monday-Friday 0800-1630. This is an intial contract role. Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first poin
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Posted 1 day ago | Updated moments ago

Journeyman Desk Officer

BAE Systems

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On-site in McLean, Virginia, USA

Full-time

Job Description BAE Systems is seeking a journeyman desk officer to support a client's operational requirements in a challenging, dynamic setting located in the Washington Metropolitan Area. The position requires an active Security Clearance with Polygraph. There is no exception to the clearance requirement. Successful candidates will work well in team environments. Candidates will be expected to effectively interact with customer personnel at all levels within the customer organization. The pos
Posted 2 days ago | Updated 10 hours ago

Technical Support Tier 1 & 2

Dynamic Computing Services Corporation

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Hybrid in Reston, Virginia, USA

Full-time

OPPORTUNITY:We are looking for a Technical Support Tier 1 & 2 for a full-time hybrid permanent role in Reston, VA. **Onsite for two (2) months for training, then three (3) days hybrid schedule** SALARY:$50K - $75K RESPONSIBILITIES:This role serves as the main escalation point for all issues and bugs that are found and identified by the Tier 1 team to ensure timely responses and resolution of customer facing inquiries related to client applications, features, products, and integrations.This is
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Posted 22 days ago

Help Desk Support Spec IV

Robert Half

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On-site in Washington, District of Columbia, USA

Contract

Description Robert Half, partnering with one of our Fortune 500 Government clients, is looking for someone to support local and field users as a Help Desk Analyst. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is onsite in the Washin
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Posted 23 days ago | Updated 11 hours ago

IT Technician

Kforce Technology Staffing

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On-site in McLean, Virginia, USA

Contract

RESPONSIBILITIES: Kforce has a client seeking an onsite IT Technician to join their team in McLean, VA, Summary: * Providing enhanced IT customer support their assigned offices, including in-office -walk-ups- * Helping customers manage software installations and hardware repair * Guiding customers on troubleshooting issues * Technical knowledge regarding applications and services * Own issues and bring them to resolution as quickly as possible while providing proactive updates * Participate in
Posted 15 days ago | Updated 1 hour ago