Director of Customer Support Jobs in 20191

Refine Results
1 - 20 of 374 Jobs

Customer Support Analyst

SAIC

On-site in Washington, District of Columbia, USA

Full-time

Job ID: Location: WASHINGTON, DC, US Date Posted: 2024-03-25 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabi

Customer Support Analyst

SAIC

On-site in Arlington, Virginia, USA

Full-time

Job ID: 2404409 Location: ARLINGTON, VA, US Date Posted: 2024-03-25 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise I

Customer Support Analyst

SAIC

On-site in Quantico, Virginia, USA

Full-time

Job ID: 2402990 Location: QUANTICO, VA, US Date Posted: 2024-02-27 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilitie

Customer Support Analyst

SAIC

On-site in Arlington, Virginia, USA

Full-time

Job ID: 2401107 Location: ARLINGTON, VA, US Date Posted: 2024-01-22 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabili

Customer Support Analyst

SAIC

On-site in Washington, District of Columbia, USA

Full-time

Job ID: Location: WASHINGTON, DC, US Date Posted: 2024-01-22 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for

Service desk or help desk or customer support with Automotive or Automobile experience

Maintec Technologies Inc

Remote

Third Party

Job Role : Service desk or help desk or customer support with Automotive or Automobile experience Location : Remote Duration : 6 Months Must : Customer is looking for candidates having experience of SaaS/Cloud native Application Support , CRM or Automotive DMS and ticketing tool experience is a plus . Or We need profiles with Dealership Management System experience/knowledge.

Customer Support Executive

Value Consulting

Remote

Full-time

Roles & Responsibilities In this role, you will: Communicating with clients through various channels providing product and service information and resolving product and service problems. Resolve product or service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Processing contracts and legal documents. Keeping record of

IP Data Network Customer Support Engineer

Damco Solutions Inc.

Remote

Full-time, Contract

Client is a mashup of a number of telco related switching companiesIP/VoIP based technology aimed at replacing older switch technology. They compete with Cisco, Genesys and others in that market.Remote position but will be required to make customer visits when required.The incumbent will be responsible for remote support, configuration, testing and turn up of Client's Neptune platforms. The Neptune family is a carrier-class MPLS-based, multiservice IP-optical transport systems that offers the be

Help Desk Analyst

Creative Global Consulting

Hybrid in Fairfax, Virginia, USA

Contract

Help Desk Analyst Client: SBA POP: 12+ months Location: Hybrid, 2-3 days in Fairfax, VA SCOPE The Help Desk Analyst is the first line of support for users and a critical part of providing a path forward. The ideal Help Desk Analyst understands that continuously revising and tailoring the channels for support is an important part of helping users help themselves. This means improving our Help Desk portal and workflows/processes to support new and existing systems. The analyst will provide user s

Technical Services Associate

SAIC

On-site in Chantilly, Virginia, USA

Full-time

Job ID: 2402397 Location: CHANTILLY, VA, US Date Posted: 2024-03-26 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description The Technical Services Associate provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, r

IT Support Specialist I

Mindlance

On-site in Washington, District of Columbia, USA

Contract

Title: Coordinator Standard I Help Desk Duration: 3 Months Long Term Location: Washington, DC 20433 100% Onsite Essential Job Functions: Be the primary point of contact on all matters related to hardware, software, and communications support for the department.Work closely with other IT support elements (such as ITS IT Client Services, IT Service Desk, and Mobile Kiosk).Identify and propose IT applications that support the Departments work to CIT and assist in the development and implementat

Help Desk Support Spec IV

Robert Half

On-site in Washington, District of Columbia, USA

Contract

Description Robert Half, partnering with one of our Fortune 500 Government clients, is looking for someone to support local and field users as a Help Desk Analyst. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is onsite in the Washin

Help Desk Technician

NuAxis LLC

On-site in Falls Church, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team

Technical Services Analyst

SAIC

On-site in Chantilly, Virginia, USA

Full-time

Job ID: 2402354 Location: CHANTILLY, VA, US Date Posted: 2024-03-26 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description SAIC has an opening for a Technical Services Analyst. This position provides technical support to field engineers, technicians, and product support personnel who

SIGINT Systems Engineer

SAIC

On-site in Chantilly, Virginia, USA

Full-time

Job ID: 2403954 Location: CHANTILLY, VA, US Date Posted: 2024-03-14 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a highly motivated SIGINT Systems Engineer to provide SETA support to SAIC's Program, Landmark in Chantilly, VA. Landmark is a large SETA program, supporting the

Deployment Lead

Maximus, Inc.

On-site in Tysons, Virginia, USA

Full-time

Description & Requirements Maximus is seeking an IT Deployment Lead to oversee the implementation of a large-scale IT modernization initiative across our customer's facilities nationwide, ensuring seamless adoption and positive user experiences. The IT Deployment Lead will develop deployment strategies, coordinate rollout schedules, and provide on-site support to operationalize the process effectively. Acting as the primary point of contact for agency personnel and stakeholders, the lead will fa

IT Manager - Active Secret Clearance

System One

On-site in Chantilly, Virginia, USA

Contract

IT Manager | 7 :15 AM to 4 PM 6 month Contract to Hire | Requires Active Secret Clearance Monday - Friday On-Site in Alexandria, VA Responsibilities: Collect and track relevant data and statistics and record network operations support accomplishments for inclusion in weekly reports. Check SolarWinds concerning network and systems status on a recurring basis and take or initiate action to address problems or issues. Assign new work orders to operations support technicians/engineers within one ho

Service Desk Analyst

Robert Half

On-site in Alexandria, Virginia, USA

Contract

Description Robert Half has an immediate need for a Help Desk Analyst. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Alexandria, Virginia area and is a long-term contract / temporary opportunity. Major responsibilities

Avaya Communication Manager Engineer

INSPYR Solutions

On-site in Fairfax, Virginia, USA

Full-time

Title: Avaya Communications Manager Engineer Location: Fairfax, VA Length: Direct Hire Pay: $110, Work Requirements: , Holders or Authorized to Work in the U.S. Job Details: * Experience working with Avaya CM implementation and service-related work* Experience working in the support field and direct customer interactions* Strong technical knowledge and experience with Avaya's product portfolio* Technical working knowledge and experience with Communication Manager, Session and System Manager* T

Audio Visual Engineer

General Dynamics Information Technology

On-site in Springfield, Virginia, USA

Full-time

Deliver simple solutions to complex problems as an Audio Visual Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As an Audio Visual Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Audio Visual Engineer joining our