Director of Customer Support Jobs in 20191

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Cloud Operations and Customer Support Engineer

General Dynamics Information Technology

•

Springfield, Virginia, USA

Full-time

Deliver simple solutions to complex problems as a Cloud Operations and Customer Support Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As a Cloud Operations and Customer Support Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on a
Posted 60+ days ago | Updated 1 hour ago

Customer Support Engineer

Leidos

•

Chantilly, Virginia, USA

Full-time

Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Further, our employees enjoy career enrichment opportunities available through mo
Posted 12 days ago | Updated moments ago

Customer Support Analyst

SAIC

•

Arlington, Virginia, USA

Full-time

Job ID: 2404409 Location: ARLINGTON, VA, US Date Posted: 2024-03-25 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise I
Posted 30 days ago | Updated 5 hours ago

Customer Support Analyst

SAIC

•

Washington, District of Columbia, USA

Full-time

Job ID: Location: WASHINGTON, DC, US Date Posted: 2024-03-25 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabi
Posted 30 days ago | Updated 5 hours ago

Customer Support Analyst

SAIC

•

Quantico, Virginia, USA

Full-time

Job ID: 2405797 Location: QUANTICO, VA, US Date Posted: 2024-04-23 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilitie
Posted 1 day ago | Updated 5 hours ago

Customer Support Analyst

SAIC

•

Quantico, Virginia, USA

Full-time

Job ID: 2405709 Location: QUANTICO, VA, US Date Posted: 2024-04-23 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of
Posted 1 day ago | Updated 5 hours ago

Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

•

Remote or Jacksonville, Florida, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 2 days ago | Updated 4 hours ago

Director, Customer Success

ServiceNow, Inc.

•

Remote or Addison, Texas, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 1 day ago | Updated 3 hours ago

IT Technician I

Loudoun County Government

•

Leesburg, Virginia, USA

Full-time

IntroductionDo you want to make a difference in one of the fastest-growing counties in the United States? Can you work as part of a team with inspiration, vision, and creativity? Are you passionate about the role of technology in supporting the mission of local government? Loudoun County s Department of Information Technology is currently seeking an IT Technician I in the Customer Support Division. Job SummaryThis position will provide support to end users for computer hardware and software ap
Posted 13 days ago

Video Teleconferencing Operations Center (VTOC) Technician

ALTA IT Services

•

Washington, District of Columbia, USA

Full-time

Video Teleconferencing Operations Center (VTOC) Technician Shift Hours: (2nd shift) 2-10 pm. Video Teleconferencing Operations Center (VTOC) Technician provides Tier I - Tier support. The VTOC team monitors all VTC sessions, conferences, and VTC hardware, troubleshoots, and resolves issues as they arise during video conference calls, escalating and collaborating with engineering teams from other contracts when needed. The VTOC Technician leverages the Remedy ticketing system to maintain effi
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Posted 8 days ago | Updated 6 days ago

Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid role

Zillion Technologies

•

Vienna, Virginia, USA

Contract, Third Party

THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma -- || 908-CALL-487-NOW-4334 Service Desk / HelpDesk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Remote & Onsite ( Hybrid Role ) Vienna, VA The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technolo
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Posted 7 days ago | Updated 5 days ago

Senior Technical Manager

American Association Of Motor Vehicle Admin.

•

Remote or Arlington, Virginia, USA

Full-time

Position Summary: The Senior Manager will assist the CTO with the technical management and direction of software development activities including the overall design of new software components, the implementation of industry best practices and standards, the establishment of priorities and the delivery of software products and solutions. This role calls for a go getter who can help grow the team and transition towards cloud native development and deployment. Senior Manager s primary responsibili
Posted 7 days ago

Service Desk/NOC Specialist

AAC Inc

•

Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho
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Posted 3 days ago | Updated 5 hours ago

Service Desk

INSPYR Solutions

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Vienna, Virginia, USA

Contract

Title: Service Desk Technician Location: Hybrid 10 days a month in Winchester, Virginia Duration: 6+ months Compensation: $20-28/hr Work Requirements: , Holders or Authorized to Work in the US Role will be hybrid based out of Winchester,Virginia around 10 days a month. Shift is Monday-Friday 0800-1630. This is an intial contract role. Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first poin
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Posted 7 days ago | Updated 5 hours ago

Customer Technical Specialist

Peraton

•

Sterling, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 1 day ago | Updated 1 day ago

Journeyman Desk Officer

BAE Systems

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McLean, Virginia, USA

Full-time

Job Description BAE Systems is seeking a journeyman desk officer to support a client's operational requirements in a challenging, dynamic setting located in the Washington Metropolitan Area. The position requires an active Security Clearance with Polygraph. There is no exception to the clearance requirement. Successful candidates will work well in team environments. Candidates will be expected to effectively interact with customer personnel at all levels within the customer organization. The pos
Posted 8 days ago | Updated 2 hours ago

Technical Support

Dynamic Computing Services Corporation

•

Reston, Virginia, USA

Full-time

OPPORTUNITY:We are looking for a Technical Support for a full-time hybrid permanent role in Reston, VA. **Onsite for two (2) months for training, then three (3) days hybrid schedule** SALARY:$50K - $75K RESPONSIBILITIES:This role serves as the main escalation point for all issues and bugs that are found and identified by the Tier 1 team to ensure timely responses and resolution of customer facing inquiries related to client applications, features, products, and integrations.This is a customer-fa
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Posted 28 days ago | Updated 2 days ago

Clinical Sales Specialist [CMF - Northern Virginia] - DePuy Synthes

Johnson & Johnson

•

Washington, District of Columbia, USA

Full-time

Description DePuy Synthes Companies of Johnson & Johnson is the largest, most innovative and comprehensive orthopaedic and neurological business in the world is recruiting for a Clinical Sales Specialist located in Northern Virginia territory. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.
Posted 2 days ago | Updated 6 hours ago

Help Desk Analyst

Robert Half

•

Washington, District of Columbia, USA

Contract

Description This is a great job for someone who excels at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be preferred for this Help Desk Analyst position. Located in Washington, District of Columbia, the Help Desk Analyst opportunity is a long-term contract / tem
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Posted 5 days ago | Updated 4 hours ago

Mobility Support Specialist

Judge Group, Inc.

•

Tysons, Virginia, USA

Full-time

Location: Tysons Corner, VA Salary: $110,000.00 USD Annually - $120,000.00 USD Annually Description: The Judge Group is currently seeking a Mobility Support Specialist for a contract supporting the Customs and Border Protection. This position is remote and requires a CBP suitability or DoD clearance. Employees must live within the DC metro region. Are you passionate about providing exceptional support to enterprise customers? Do you thrive in a dynamic environment where you can contribute t
Posted 16 hours ago | Updated 4 hours ago