Entry Level Helpdesk I Jobs in Raleigh, NC

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Electrical Engineer

Collabera LLC

On-site in Durham, North Carolina, USA

Contract

Title: Distribution Engineer Location: Durham , NC, 27713 Duration: 6 months Max pay range : $25/hr. - $29/hr. Successful candidates can look forward to a fast paced, diverse work environment and flexible work hours/work arrangements as well as managers who will encourage career development and growth including: Engineer in Training Certificate (EIT) Professional Engineer Licensure (PE) Project Management Professional (PMP) Technical & Non-Technical Training Opportunities Leadership Training Opp

IT Help Desk Specialist

Symbioun Technologies, Inc

On-site in Raleigh, North Carolina, USA

Contract

Job description: Seeking a qualified IT Help Desk Specialist to provide first level hardware, software, and application support to end users. This position is critical in promoting a positive customer relationship, requires a high customer service orientation and strong interpersonal skills to provide effective support to a diverse population. An IT Help Desk Specialist operates in a Microsoft Windows environment and works with other IT Help Desk Specialists and high-level specialists to ensure

Entry Level Business Analyst (100% Remote Role)

Kani Solutions

Remote

Contract

Responsibilities: Analyzing and understanding business needs.Capture user requirements and user stories, in collaboration with the business stakeholders.Produce documentation to reflect business processes, user and data requirements.Business analysis and requirement elicitation skills.Strong communication, interpersonal, and problem-solving skills.We consider aspirants eligible to work in United States We are an E-verified company , we can help you with H1B sponsorship. Entry levels/s with NO I

INFORMATION SECURITY ANALYST ENTRY

RedSalsa Technologies, Inc.

Remote

Contract

INFORMATION SECURITY ANALYST ENTRY 118 Ravenel Center Place, Seneca SC 29678 3+ Months With Extensions 75% REMOTE JOB Job Decription DAILY DUTIES / RESPONSIBILITIES: VULNERABILITY SCANNING AND COORDINATE REMEDIATION WITH RESPONSIBLE TEAMS DEPLOY AND MANAGE EDR REVIEW FIREWALL REQUESTS RESEARCH AND ASSESS NEWLY RELEASED VULNERABILITIES REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): Ability to communicate vulnerability information to non-security personnel Working knowledge of web applications Wo

IT Support Engineer- Durham, NC - Onsite- 3-6 Months contract to hire

Pegasus Knowledge Solutions

On-site in Durham, North Carolina, USA

Contract

Title: IT Operations Specialist. Location: RTP, Durham, North Carolina. Duration: 3- 6 months with a potential for full time conversion. Summary The IT Technical Senior Analyst provides onsite support and maintenance of IT equipment, including servers, workstations, network equipment, storage, IT communication systems, and cloud infrastructure. This role works closely with the leadership team to provide technical support and ensure the smooth functioning of the organization s IT system. Essent

End User Support Specialist

Sunrise Systems, Inc.

On-site in Raleigh, North Carolina, USA

Contract

Hiring for End User Support Specialist local to Raleigh, NC. Job Details: Job Title: End User Support Specialist Job Duration: 6 Months Contract on W2 to start Job Location: Raleigh, NC 27610 - Onsite Job Description: The Information Technology Division provides IT leadership, services, and consultation. It supports the programs and divisions of the client with tools and technologies. This position will be on-site in the Raleigh, NC office. General on-site IT support for the Fayetteville Reg

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Sr. ServiceNow Consultant

Stefanini

Remote

Full-time, Contract

Listed salary ranges may vary based on qualifications, experience, and local market. Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). W

Helpdesk Analyst

Manage My Dream, LLC

Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr

HelpDesk Support

Virpie Inc.

Remote

Contract

Location: Tallahassee, FL 32399 (Must onsite) Duration: 3+ Years contract Client: State client Job Description: Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:Two years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.)Two years experience writing SQL queries against SQL databases.One year of experience working with surveillance and the most up to date reporting systems.One

Product Support Analyst (Only TX Location)

Conquest Consulting

Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A

Help desk Analyst

Morph Enterprise LLC

Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Community Solutions Central Operations Analyst I

Spectrum

On-site in Durham, North Carolina, USA

Full-time

Working under direct supervision in a team environment, responsible for basic monitoring activities to include alert analysis of Wi-Fi managed network equipment. This includes, but is not limited to: customer data and network elements (devices, IP addresses, circuit IDs, vlans, CPE/HE/Core network configuration of services and documentation). Responsible for alarming and intake triage, correlation of key information, ticket creation and initial engagement of proper fix agent support teams. Activ

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Support Analyst

Arthur Lawrence

Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i

Support Analyst

Arthur Lawrence

Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i