Entry Level Helpdesk Manager Jobs in Raleigh, NC

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Design Program Manager - Emerging Talent Intern (July - December 2024)

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 3 days ago | Updated 9 hours ago

Technical Customer Support Representative (ONSITE)

NetSource, Inc.

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On-site in Raleigh, North Carolina, USA

Contract

Please note that this is a 9 month contract position. Typing Test will be required for submission. Candidate must be able to type 45wpm. Shifts are 2pm-10pm, and 10pm-6am, Sun-Thurs and Tues-Sat. Interview will be via phone, worker will be onsite for the assignment. Must have, two - three years of work experience in a helpdesk or call center environment. Previous experience supporting customers via live chat is preferred Candidates without the necessary experience will be disqualified. Qualifica
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Posted 4 days ago | Updated 3 days ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
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Posted 12 days ago | Updated 9 hours ago

Jr Production Support Analyst

Navigant Consulting

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Remote

Part-time

Job Family : User Support (Digital) Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : Receive application support requests from the Level 1 help desk or other help desks, perform initial triage.Create tickets and/or confirm ticket receipt in Government's Remedy ticketing system. Ensure Tier 2 and 3 support personnel are aware of critical tickets.Escalate critical issues to the appropriate team point of contact. Communicate with customers and/or st
Posted 9 hours ago

Network Engineer

AE Business Solutions

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Remote

Contract

We are actively seeking a talented Network Engineer with a specialization in advanced routing protocols, specifically in the conversion from EIGRP to BGP. This project is anEquinix Routing Refresh (Get EIGRP off the Equinix Edge as soon as possible)and instrumental in driving our network transformation efforts, optimizing our infrastructure for scalability, efficiency, and resilience. As a key member of our team, you wiead the migration from EIGRP to BGP and will handle the networking/routing as
Posted 31 days ago | Updated 2 hours ago

SAP ABAP Developer

Maximus, Inc.

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Remote

Full-time

Description & Requirements We are seeking a SAP ABAP Mid-level Developer to join our team supporting a Federal government client. Candidate will play an intermediate role in providing support to the client's SAP S/4 HANA platform development along with associated environments and components. This position will develop project plans including design specifications and documentation, collaborate with other teams and functional offices concerning requirements, project planning, and execution; evalu
Posted 19 days ago | Updated 9 hours ago

IT Infrastructure Analyst

Marriott International

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Remote

Full-time

Job Number 24045862 Job Category Information Technology Location Frederick Data Center, 7300 Crestwood Blvd, Frederick, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY This position is responsible for the primary support, maintenance and system availability of the z/TPF mainframe platform which runs business critical Production, Test and Development application systems within this environment. Responsible for line m
Posted 20 days ago | Updated 9 hours ago

ServiceNow Administrator

Infinite Computing Systems, Inc.

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On-site in Raleigh, North Carolina, USA

Contract

Summary: The ServiceNow customer system administrator role is technical in nature and dedicated to the basic administration and overall health of the ServiceNow platform. Job description: The ideal candidate will have proven implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations. Past work experience with industry leading providers of help desk, IT service management, asset management, network and systems managemen
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Posted 20 days ago

Jr. Business Systems Analyst (REMOTE)

Platinum Resource Group

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Remote

Contract

Junior Business Systems Analyst needed for a contract (possible contract to hire) opportunity with our client in Huntington Beach, CA.Position is 100% remote as will never need to go into the office.JOB DESCRIPTION Identify IT objectives by studying business function, gathering user information, evaluating output requirements and formats. Interface with employees of all levels on software application issues, enhancements, and planning strategies. Leverage current software analysis methodologies
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Posted 60+ days ago | Updated 10 hours ago

Junior Security Analyst

Beacon Systems, Inc

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Remote

Contract

JOB DUTIES: Information Security Analysts are the backbone of the Security Operations Center (SOC), providing crucial support to enterprise-level customers. Tier-1 Security Analysts with at least one year of experience in security or technical troubleshooting roles, such as help desk, handle various tasks across various platforms. They play a pivotal role in the Security Incident and Event Management (SIEM) workflow, serving as the 24x7 "eyes on glass" who monitor alerts and escalate incidents a