Entry Level Product Support Specialist Jobs in Denver, CO

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Technical Product Support Specialist (REMOTE)

Perplexity AI

Remote

Full-time

We are seeking a skilled Technical Support Agent to join Perplexity AI. In this role, you will provide technical assistance to our diverse user base. The ideal candidate possesses strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. If you are passionate about the future of AI technologies and want to help shape the evolution of AI search at a cutting-edge startup, we'd love to hear from you. This role i

Jr. Help Desk Technical Support

Calance

Hybrid in Golden, Colorado, USA

Contract

** The FASTEST way to be considered for this role is to CALL US - simply hit "Apply On Web" or "Apply Now", where you will be re-directed to our website to view our contact phone details ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:Jr. Help Desk Technical Support JOB REF#:42283 - 62595 Duration:Contract - 5 Months Location:HYBRID - Golden, CO 80401 Pay Rate:$27.00 PER HOUR (W2 Only) HYBRID: ONSITE Mon-Thur / REMOTE Friday HOURS: MON - FRI (7:30am- 4:00 pm) - 40 hours per w

Help Desk Support Specialist

Nascent Global

Hybrid in Golden, Colorado, USA

Contract

Requirements: Availability to work 4 days/week at the Client s site in Golden, CO (required); Experience working as Help Desk Support Specialist (1+ year); Experience with TCP/IP; Experience with Windows 9x/2000/XP/NT/Vista/7; Experience with Service Desk Ticket System; Experience with Adobe Acrobat; Experience with Active Directory; An associate degree in a related area. Preferred: Service Now experience. Responsibilities include but are not limited to the following: Provides support to end u

Help Desk Support Specialist

ST Global LLC

Hybrid in Golden, Colorado, USA

Contract

Availability to work 4 days/week at the Client s site in Golden, CO (required); Experience working as Help Desk Support Specialist (1+ year); Experience with TCP/IP; Experience with Windows 9x/2000/XP/NT/Vista/7; Experience with Service Desk Ticket System; Experience with Adobe Acrobat; Experience with Active Directory; An associate degree in a related area.

Technical Support Specialist I

City of Thornton, Colorado

On-site in Denver, Colorado, USA

Full-time

ABOUT THE POSITION The Technical Support Specialist is responsible for providing technical support, and maintaining endpoint devices for all departments of the City, including Police, Fire, Parks, City Council, etc. This position is a mixture of phone support, hands on support, and projects, so no two days are the same. Examples of projects include but are not limited to, annual hardware refreshes, and setup of new city buildings. The position functions as a part of the Tech Desk team outlined b

Product Support Analyst (Only TX Location)

Conquest Consulting

Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper

OneSource Service Support Specialist

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented OneSource Service Support Specialist. This is a 06+ months Contract opportunity with long-term potential and is located in EST (100% Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-17761 Pay Range: $20 - $28.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: As necessary,

MRA End User Support Specialist

Franklin Fitch Inc.

Remote

Contract

MRA End User Support Specialist | 9-month Contract | Remote (Eastern Time Zone) An exciting opportunity at a major bank, for an experienced End User Support Specialist with expertise in MRA. You will be working across Windows Server and Citrix, as the MRA user support resource, ensuring compliant documentation for IT processes and procedures. You will need: Strong knowledge of Windows end-user support at the enterpriseGeneral Citrix knowledge at the enterprise levelExperience in documenting IT p

Desktop Support Specialist

Sempera

On-site in Castle Rock, Colorado, USA

Contract

Desktop Support Specialist Qualifications 5+ years of Desktop Support experienceExperience deploying packages using SCCM and IntunePossess excellent customer service skills, attention to detail and follow throughMust be comfortable working in person will all levels of organizationStrong documentation skillsOn site and on call requiredLocation: Castle Rock, CO Employment Type: Contract to Hire Work Location: On-site Pay: Based on experience Other: Medical, Dental, Vision, Disability, Life, 401k b

Product Implementation Specialist

Randstad Digital

Remote

Full-time

job summary: This new Product Implementation Specialist will leverage our Court Case Management software application to help our customers improve their daily court case management taking the process to a whole new level. This role is 100% REMOTE and will include travel to new client sites. You'll drive the success of a company that's served the courts for 20+ years. We are a progressive software company with a casual culture. We offer an autonomous work environment, an annual bonus and A LOT o

Product Implementation Specialist

Randstad Digital

Remote

Full-time

job summary: This new Product Implementation Specialist will leverage our Court Case Management software application to help our customers improve their daily court case management taking the process to a whole new level. This role is 100% REMOTE and will include travel to new client sites. You'll drive the success of a company that's served the courts for 20+ years. We are a progressive software company with a casual culture. We offer an autonomous work environment, an annual bonus and A LOT o

Jr. Sales Specialist

Actabl

Remote

Full-time

Description This is a remote role. This is a role critical to the success of the revenue organization and reports to the Sales Specialists, Manager. We're a company enjoying accelerated growth. We are in the process of building one aligned go-to-market process across multiple best-in-class software platforms. With that comes a focus on close cross-team collaboration, team development, and scalable processes. We are the main customer-facing support structure for Sales & Account Management. Our

Product Support Analyst in Austin, TX (Local to Texas)

Esolvit, Inc.

Remote

Contract

Job title: Product Support Analyst Location: Austin, TX (Remote- local to Texas) Duration: Long term Client: 529400971- Texas Health and Human Services Commission (HHSC) Level Description: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. C

Technical Support Specialist- L1 and L2

Peterson Technology Partners

Remote

Contract

Primary Responsibilities: Deploys, maintains, troubleshoots and repairs a variety of customer hardware and softwareCompletes routine tasks related to projects and technical requestsProvides Tier 1 and Tier 2 support in all areas of the departmental service portfolioWorks as directed by their supervisor.Provides excellent customer service to all levels of employees including customers, peers, and leadershipParticipates and engages in team meetings, team building activities, and other opportunitie

GIS Support Specialist

ASCII Group LLC

Remote

Contract

I hope you are doing great, please go through with the below job description and let me know your interest. IT Support Specialist Location: Remote Duration: 12+ Months Client: State Client The client desires an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests. Contacts users to clarify, isolate, replicate, and troubleshoot issues. Resolves or escalates issue to more experienced staff. Provides user instruction/guidance. Assists GIS/IT Tea

Technical Support Specialist

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Technical Support Specialist who will constantly examine and monitor the firm's practices with existing customers, helping ensure that retention levels are as high as possible. They will also analyze data to find ways to attract new customers, as well as assist in the rollout of such measures. The Technical Support Specialist will be focused on triaging, updating and coordinating ticket updates. Additionally, they will validate

Tier 2 IT/Customer Support Specialist

Kavaliro

Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h

Specialist Global Technical Support

CIENA Corporation

Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. . Job Description Why Ciena: We a