Entry Level Service Desk Analyst Jobs in Raleigh, NC

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IT Service Desk Analyst

SAIC

•

Remote

Full-time

Job ID: 2415906 Location: REMOTE WORK, TN, US Date Posted: 2024-12-13 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is hiring a Service Desk Agent to support our Digital Workspace team. The position will initially support our Multi-Client desk and then transition to support our DOT desk in
Posted 22 hours ago | Updated 10 hours ago

Service Desk Analyst

TEKsystems

•

Remote or Des Moines, Iowa, USA

Full-time

Job DescriptionJob DescriptionWells Fargo & Company End Client (if different from Account) Duration 12 Month Minimum Description Wells Fargo is looking to bring on a group of Tech Support Agents to support the internal employees of Wells Fargo via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could include: password reset
Posted 60+ days ago | Updated 9 hours ago

Service Desk Analyst

TEKsystems

•

Remote or Dallas, Texas, USA

Full-time

Job DescriptionJob DescriptionJob Description This company is looking to bring on a group of Tech Support Agents to support the internal employees of the company via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could include: password resets, server issues, VPN/connection issues, outlook, specific application issues, etc
Posted 60+ days ago | Updated 9 hours ago

Service Desk Analyst

TEKsystems

•

Remote or Minneapolis, Minnesota, USA

Full-time

Job DescriptionJob DescriptionWells Fargo & Company End Client (if different from Account) Duration 12 Month Minimum Description Wells Fargo is looking to bring on a group of Tech Support Agents to support the internal employees of Wells Fargo via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could include: password reset
Posted 60+ days ago | Updated 9 hours ago

Service Desk Lead

ECCO Select

•

Durham, North Carolina, USA

Full-time

on site position W2 only - no C2C Position Summary: The Service Desk Lead will oversee and manage IT support operations, ensuring timely, effective, and high-quality resolution of user incidents and requests. This role involves supervising a team of service desk specialists, maintaining SLAs, and continuously improving service desk operations to enhance user satisfaction. The Service Desk Lead will coordinate with other IT teams to support a seamless IT experience for users. Key Responsibilities
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Posted 29 days ago

Senior Systems Analyst: Salesforce Service Cloud

Pearson

•

Durham, North Carolina, USA

Full-time

Role: Senior Systems Analyst: Salesforce Service Cloud Company: Pearson Location: North Carolina, Durham - Hybrid Job Overview: The Salesforce Analyst is responsible for optimizing the use of Salesforce within the organization. This includes gathering and analyzing business requirements, configuring Salesforce to meet those needs, and providing ongoing support. The role also involves creating reports, managing data, and working closely with stakeholders to ensure the Salesforce platform supp
Posted 2 days ago | Updated 1 hour ago

Service Desk Specialist (Part-Time/Night Shift)

Irvine Technology Corporation (ITC)

•

Remote or Phoenix, Arizona, USA

Contract

Service Desk Specialist (Part-Time/Night Shift) We have an immediate need for a Service Desk Specialist to join an environmental services company for a 1-year contract. Candidates must be bilingual in Spanish. Work Shifts: Thursday, Friday & Saturday from 1am-2pm Central (Three 12-hour shifts) Location: Remote This job expects to pay about $20 24 per hour plus benefits. What You Will Do: Responds to incoming interactions initiated via phone, email, self-service, or chat.Fulfills incoming servic
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Posted 4 days ago | Updated moments ago

Service Desk Specialist

Kforce Technology Staffing

•

Remote or Phoenix, Arizona, USA

Third Party, Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Service Desk Specialist that provides first level end-user support and incident diagnosis for Republic Services applications, endpoints, and infrastructure. The Service Desk Specialist acts as a single point of contact between the end-user and other IT resources. This position also documents incoming interactions and their resolutions, manages ticket routing and incident resolution with other IT resources, and works with team
Posted 5 days ago | Updated 1 hour ago

IT Service Desk Technician - Level 1

Vaco Technology

•

Remote

Contract

IT Service Desk Technician - Level 1 Contract to hire Remote in Jacksonville, FL ROLE AND RESPONSIBILITIES Provide first level support by taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfillment processes. Refer to training & support documentation, collaborate with team members, and exercise common sense on problem resolution. Project a professional company image through phone and email interaction. Daily responsibilities in
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Posted 23 days ago | Updated 2 hours ago

L1 Service Desk

Kforce Technology Staffing

•

Remote or Chicago, Illinois, USA

Contract

RESPONSIBILITIES: Kforce has a client in Chicago, IL that is seeking a L1 Service Desk. Core Responsibilities: * Route/escalate Help Desk tickets to appropriate team members using service desk software to record, track and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution * Troubleshoot IT issues remotely using remote support software and onsite from desktops, printers, peripherals
Posted 10 days ago | Updated 1 hour ago

Intern - Data Analyst

Pearson

•

Durham, North Carolina, USA

Full-time

PEARSON DIGITAL & TECHNOLOGY INTERNSHIP PROGRAM Data Analyst Intern Why join Pearson's intern program? Pearson is the world's learning company. We help people of all ages acquire the knowledge and skills they need to be successful in their work and careers. We believe that everyone should be able to keep learning, every day and in every way, throughout their lives. Bringing together everything we know about the science of learning and the latest technology; we're shaping the future of teaching
Posted 45 days ago | Updated 1 hour ago

Service Delivery and Operations (Ops) Talent (HR) Service Desk

APN Consulting Inc

•

Remote

Contract

Direct Client requirement Title: Service Delivery and Operations (Ops) Talent (HR) Service Desk Location: Remote Type: 3 Months Contract with Possibility extn Description The Service Delivery and Operations (Ops) Talent (HR) Service Desk is responsible for serving as a subject matter expert for Benefits, Leaves, Payroll and Talent that involves providing customers with a resolution on first contact while providing distinctive customer experience. The Senior Representative is expected to accurate
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Posted 3 days ago | Updated moments ago

Service Desk Engineer

DP Solutions

•

Remote or Columbia, Maryland, USA

Full-time

Job DescriptionJob DescriptionJob Brief The Service Desk Engineer is responsible for providing remote support assistance and remediation to our customers. This relates to all technology, including workstations, servers, printers, networks, and vendor specific hardware and software. Essential Duties and Responsibilities Permanent, Full-Time, 1st shift hours 8:30 p.m. to 5 p.m, Monday FridayIT Support relating to technical issues involving Microsoft s core business applications and operating syste
Posted 53 days ago | Updated 10 hours ago

Service Desk Agent- fully remote

TEKsystems

•

Remote or Charlotte, North Carolina, USA

Full-time

Job DescriptionJob DescriptionQualifications: The ideal candidate will have 6- 12 months of previous help desk experience This project is fully remote and will last 12-24 months long. You will be expected to pick up equipment in Charlotte N.C. and after that everything is Fully Remote. You can choose which M-F shift you would like to work. 20/hour set rate. We provide equipment that you would need to be able to pick up. -1st shift -2nd shift -3rd shift Fingerprinting/ full background required.
Posted 60+ days ago | Updated 9 hours ago

Beckman Life Sciences Field Service Engineer Intern - Washington DC (Remote)

Danaher Corporation

•

Remote or Washington, District of Columbia, USA

Full-time

We will not hire any students that require sponsorship after graduation or any time in the future. We are currently looking for a Field Service Engineer Intern to join our Field Service team for the summer of 2025. This team supports the maintenance, installation and repair of Beckman Coulter products at customer sites used for medical research and laboratory work. Interns enjoy working on a project that matches their area of interest while collaborating closely with talented and experienced Fi
Posted 44 days ago | Updated 1 hour ago

*2025 Field Service Engineer SUMMER INTERN (San Jose, California)

Thermo Fisher Scientific

•

California, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description When you join us at Thermo Fisher Scientific, you'll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we
Posted 45 days ago | Updated 1 hour ago

W2 - Security Analyst II (IAM, Customer Service/support, Entra ID, Active Directory) - Remote within WI

Tanson Corp

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Remote or Madison, Wisconsin, USA

Contract

Description: The client is looking for a Security Analyst II. Will close to submissions on 12/19/2024 at 4:00PM CST. Top Required Skills & Years of Experience: 4+ Years of Identity and Access Management and Customer Service / support Excellent Communications skills: Ability to communicate with customers clearly and effectively over the phone, video calls, and in-person. Ability to handle difficult situations calmly and empathize with customers. Ability to analyze data and transaction codes withi
Easy Apply
Posted 1 day ago | Updated 1 day ago

CISA - Scholarship for Service (SFS) Intern - Accepting Resumes, Transcripts, and Service Letters

Cybersecurity and Infrastructure Security Agency

•

Remote

Full-time

Summary View common definitions of terms found in this announcement. This is a CyberCorps Scholarship for Service (SFS)resume repository for ONLY current SFS scholarship recipients. CISA is interested in recruiting SFS scholars to participate in the FY25 internship cohort. This program provides students with on-the-job training to prepare them for a career in the federal government in a cybersecurity related field. Selectee(s) will receive a time-limited appointment in the excepted service. Lear
Posted 56 days ago | Updated 9 hours ago

Cyber Risk Analyst Intern

Leidos

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Remote

Full-time

Leidos is looking for a Cyber Risk Analyst Intern to assist in security administration, documentation development, data analytics and event monitoring. Primary Responsibilities Perform security scans, analyze scan results, and document findings for products as required to successfully complete continuous monitoring. Scan results and findings are to be documented according to NIST Risk Management Framework (RMF) processes.Provide support to information assurance tasks, which includes reviewing a
Posted 13 hours ago | Updated 1 hour ago

Help Desk Coordinator/Junior Analyst - Remote

Obxtek Inc.

•

Remote

Full-time

OBXtek, Inc. is staffing for a Help Desk Junior Analyst position. This position is twofold:Tier 1 Helpdesk support and Federal Conviction Withdrawal Database (FCWD) Assistant. Position Summary The Junior Analyst primary responsilities are Help Desk Tier 1 support for the FMCSA CDLIS Gateway responding to customer qeries by email and phone. The Analyst will also support the processing and management of conviction and withdrawal data for the State FCWD UI. This includes handling transmissions rec
Posted 4 days ago