Entry Level Technical Support Analyst Jobs in Detroit, MI

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Helpdesk/Technical Support Analyst - Detroit, MI

Digital Technology Solutions

On-site in Detroit, Michigan, USA

Third Party, Contract

DTS is looking for experienced Helpdesk/Technical Support Analyst for our Direct Client position based in Detroit, MI Position Summary: As a significant member of the Technology Division Client Services Team, the Technology Client Service Specialist will provide technical support and consultation services to users in a timely, accurate and efficient manner. The Technology Client Service Specialist will provide technical support for hardware, software and applications supported by the District. D

Automotive Service Technical Support Analyst

Ford Motor Company

On-site in Allen Park, Michigan, USA

Full-time

Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. What will you make today? Our Marketing, Sales & Service organization advances Ford's reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales, and service expertise to turn data-driven insights into

Senior Technical Support Analyst

Deltek Systems, Inc.

Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

Remote

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b

Junior IT Support Specialist (Help Desk Level 1)

GalaxE.Solutions

On-site in Detroit, Michigan, USA

Full-time

What You Will Do Inventory Management: Maintain accurate records of all IT assets, including hardware and software inventory. Monitor stock levels and coordinate with procurement for timely replenishment. Conduct regular audits to ensure compliance with inventory policies. Help Desk Equipment Logistics: Manage the shipping and receiving process for work-from-home (WFH) resources. Coordinate equipment deployments and returns efficiently. Collaborate with the help desk ticketing system for trackin

EDI Support Analyst - Remote

Software Guidance & Assistance

Remote

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a REMOTE EDI Support Analyst for a CONTRACT assignment with one of our premier Banking clients in Auburn Hills, MI. Responsibilities : Analyze, design and develop specifications for enhancements to interfaces and maps Develop, document and maintain business system support processes and workflows Work closely with the business, IT and support vendors to schedule/coordinate code deployments, upgrades, patching and maintenance Requ

Technical Support Specialist- L1 and L2

Peterson Technology Partners

Remote

Contract

Primary Responsibilities: Deploys, maintains, troubleshoots and repairs a variety of customer hardware and softwareCompletes routine tasks related to projects and technical requestsProvides Tier 1 and Tier 2 support in all areas of the departmental service portfolioWorks as directed by their supervisor.Provides excellent customer service to all levels of employees including customers, peers, and leadershipParticipates and engages in team meetings, team building activities, and other opportunitie

Technical Support Engineer

APN Consulting Inc

Remote

Contract

The Technical Support Engineer will provide level 3 technical support to Clinical and Non-Clinical groups using TeamSupport. This includes troubleshooting application issues, replicating issues in non-Production environments and working across multiple business units providing updates of open issues. This role will also set up, maintain, and resolve issues around sales demo environments (US and Canada) as well as training env when they go on AWS. This position requires a strong functional PM or

Sage X3 Technical Analyst

Accede LLC

Hybrid in Novi, Michigan, USA

Full-time

We are looking for our Direct Client Full Time Hire for "Sage X3 ERP Development" - Novi, MI (Hybrid with Initial Remote) Job Description: Responsibilities: Work with PM and other ERP team as technical expert for X3.Consolidate and unify accounting/financial/inventory system and softwareHold technical team meetings to determine progress and address any questions or challenges regarding projectsLead migration, development and maintenance of Sage X3 ERP for the entire group.Assemble and coordinate

Technical Support Rep

Robert Half

Remote

Contract

Description There is an opening for a Desktop Support Technician at Robert Half, for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long-term contract / temporary in nature and is located in the Newport News, Virginia, are

Technical Product Support Specialist (REMOTE)

Perplexity AI

Remote

Full-time

We are seeking a skilled Technical Support Agent to join Perplexity AI. In this role, you will provide technical assistance to our diverse user base. The ideal candidate possesses strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. If you are passionate about the future of AI technologies and want to help shape the evolution of AI search at a cutting-edge startup, we'd love to hear from you. This role i

Sage 100 Technical Support Supervisor

Spinnaker Search Group LLC

Remote

Full-time

Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any

Salesforce Administrator/Technical Support

U.S. Tech Solutions Inc.

Remote

Contract

Job Description: Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.Ongoing system feature launches within Salesforce and Oracle are integral to client s operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly an

Technical Support Specialist

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Technical Support Specialist who will constantly examine and monitor the firm's practices with existing customers, helping ensure that retention levels are as high as possible. They will also analyze data to find ways to attract new customers, as well as assist in the rollout of such measures. The Technical Support Specialist will be focused on triaging, updating and coordinating ticket updates. Additionally, they will validate

Technical Support Engineer

Nexsys Electronics, Inc. dba Medweb

Remote

Full-time

Technical Support Engineer Summary of Position: This remote position provides all direct support and indirect support to Medweb customers in Theater (i.e. Iraq and Kuwait) primarily, while assisting with remainder of the Medweb customer base secondarily. This position will include direct in-theater support on a rotational basis during the lifetime of this contract between the Government and Medweb. The remainder of the time (when not in theater) will be spent as part of the Technical Support Te

Technical Support Specialist

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client looking for a remote Technical Support Specialist to join their team. Responsibilities: * Technical Support: Provide daily technical support for systems, applications, and programs, with a focus on staffing model administration * Answering Phones: Efficiently handle incoming calls, directing them to the appropriate departments or individuals as necessary * Strategic Staffing Planning: Collaborate with management to develop short and long-term staffing plans

Specialist Global Technical Support

CIENA Corporation

Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. . Job Description Why Ciena: We a

PTC Windchill Helpdesk Support Analyst - Space/Satellite Systems (Remote)

Northrop Grumman

Remote

Full-time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to

Remote IT Support Analyst/Coordinator

Software Guidance & Assistance

Remote

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Remote IT Support Analyst/Coordinator for a CONTRACT assignment with one of our premier Healthcare Services clients in Jacksonville, FL. This role will be remote. Required Skills: 0-2 Years experience Bachelor's Degree in IT, Business, or CyberSecurity Must have excellent communication skills with the ability to speak in groups on meetings/calls Coordination of activities (vendor meetings/calls, member contact) Some light Tech/A

Technical Writer and Communications Analyst

SAIC

Remote

Full-time

Job ID: 2405380 Location: REMOTE WORK, CA, US Date Posted: 2024-04-12 Category: Communications Subcategory: Technical Writer/Ed Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Description SAIC has an immediate opening for a Technical Writer and Communications Analyst to support life cycle maintenance and integrated logistics product support for US Navy systems in