Entry Level Helpdesk I Jobs in Austin, TX

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Help Desk Technician

Allied Consultants, Inc.

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On-site in Austin, Texas, USA

Contract, Third Party

OverviewTexas GovLink, Inc. helps state and local governments identify staff to work on their information technology projects. Many of our clients are going through enterprise level modernization of their software solutions and require experienced information technology professionals to become part of their team on these long-term projects. One of our large Texas government clients uses a broad array of technologies and 3rd party service providers to support their statewide business operations.
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Posted 6 hours ago

Product Support Analyst

PMCS Services Inc

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On-site in Austin, Texas, USA

Full-time

We are looking for a Full-time contractor or employee for a Product Support Analyst role at one of our client site. Level Description8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job DescriptionEvaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating
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Posted 7 days ago

Product Support Analyst

ArnAmy, Inc.

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On-site in Austin, Texas, USA

Contract, Third Party

Job Purpose: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Suppo
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Posted 5 days ago

Entry Level Business Analyst (100% Remote Role)

Kani Solutions

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Remote

Contract

Responsibilities: Analyzing and understanding business needs.Capture user requirements and user stories, in collaboration with the business stakeholders.Produce documentation to reflect business processes, user and data requirements.Business analysis and requirement elicitation skills.Strong communication, interpersonal, and problem-solving skills.We consider aspirants eligible to work in United States We are an E-verified company , we can help you with H1B sponsorship. Entry levels/s with NO I
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Posted 8 hours ago | Updated 6 hours ago

INFORMATION SECURITY ANALYST ENTRY

RedSalsa Technologies, Inc.

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Remote

Contract

INFORMATION SECURITY ANALYST ENTRY 118 Ravenel Center Place, Seneca SC 29678 3+ Months With Extensions 75% REMOTE JOB Job Decription DAILY DUTIES / RESPONSIBILITIES: VULNERABILITY SCANNING AND COORDINATE REMEDIATION WITH RESPONSIBLE TEAMS DEPLOY AND MANAGE EDR REVIEW FIREWALL REQUESTS RESEARCH AND ASSESS NEWLY RELEASED VULNERABILITIES REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): Ability to communicate vulnerability information to non-security personnel Working knowledge of web applications Wo
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Posted 7 days ago | Updated 14 hours ago

Project Manager

Apex Systems

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On-site in Austin, Texas, USA

Full-time

Job#: 2017963 Job Description: Job Type: W2 Contract to Hire Contract Length: 6 Months Location: Onsite - downtown Austin, TX If you meet below qualifications, send resume in Word format to Project Manager to assist with a technology effort of Oracle Cloud Fusion ERP (financials & HR) migration from legacy implementation In collaboration with agency procurement team and various stakeholders, manage new IT procurementsGathering requirements and developing specificationsChecking against agency
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Posted 43 days ago | Updated 6 hours ago

Global Help Desk

Apex Systems

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On-site in Austin, Texas, USA

Full-time

Job#: 2020440 Job Description: Role: Help Desk Representative Shift: 3 days onsite/ 2 days remote (78703) Location: Austin, TX - Must Be Willing to Come Onsite Pay Rate: $20.31/hr Duration: 6 months w/ potential for extension or conversion If you meet all requirements and are interested in applying, please send an updated resume and your availability to chat to What You'll Do: Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubles
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Posted 21 days ago | Updated 6 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 5 days ago | Updated 5 days ago

IT Service Desk Lead

Apex Systems

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On-site in Austin, Texas, USA

Full-time

Job#: 2024264 Job Description: Title: IT Service Desk Lead Location: 100% Remote Desired Start Date: 05/06/2024 Hours worked equals hours paid. No PTO Level Description 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific
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Posted 7 days ago | Updated 7 hours ago

Sr. ServiceNow Consultant

Stefanini

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Remote

Full-time, Contract

Listed salary ranges may vary based on qualifications, experience, and local market. Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). W
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Posted 60+ days ago | Updated 2 hours ago

Helpdesk Analyst

Manage My Dream, LLC

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Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr
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Posted 1 day ago

HelpDesk Support

Virpie Inc.

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Remote

Contract

Location: Tallahassee, FL 32399 (Must onsite) Duration: 3+ Years contract Client: State client Job Description: Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:Two years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.)Two years experience writing SQL queries against SQL databases.One year of experience working with surveillance and the most up to date reporting systems.One
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Posted 12 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 35 days ago | Updated 2 days ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 8 days ago | Updated 7 days ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 1 day ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 5 days ago | Updated 7 hours ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 35 days ago | Updated 1 day ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 8 days ago | Updated 7 hours ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 2 days ago

Support Analyst

Arthur Lawrence

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Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i
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Posted 1 day ago | Updated 8 hours ago