Entry Level Helpdesk Manager Jobs

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HelpDesk Delivery Manager

Nagarro Inc

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On-site in New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:
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Posted 6 hours ago

Help Desk Manager

Robert Half

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On-site in Tampa, Florida, USA

Full-time

Description Oversee a team of IT Help Desk Technicians that provide Tier 1 technical support via phone, email, and in-person. Ask appropriate questions and use knowledge and resources to diagnose and resolve issues. Escalate issues that extend beyond span of control in a timely manner. Work in IT Service Management ticketing system to timely respond and appropriately document issue resolution. Responsibilities and Duties Manage all procedures related to the identification, prioritization, and
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Posted 19 hours ago | Updated 7 hours ago

Help Desk Analyst(Junior-Level)

Deloitte

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On-site in Colorado Springs, Colorado, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati
Posted 1 day ago | Updated 10 hours ago

Jr. Help Desk Technical Support

Calance

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Hybrid in Golden, Colorado, USA

Contract

** The FASTEST way to be considered for this role is to CALL US - simply hit "Apply On Web" or "Apply Now", where you will be re-directed to our website to view our contact phone details ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:Jr. Help Desk Technical Support JOB REF#:42283 - 62595 Duration:Contract - 5 Months Location:HYBRID - Golden, CO 80401 Pay Rate:$27.00 PER HOUR (W2 Only) HYBRID: ONSITE Mon-Thur / REMOTE Friday HOURS: MON - FRI (7:30am- 4:00 pm) - 40 hours per w
Posted 1 day ago | Updated 7 hours ago

Help Desk Operations Manager

GovCIO

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On-site in Fort Knox, Kentucky, USA

Full-time

Overview GovCIO is currently hiring for a Help Desk Operations Manager. This position will be located in Fort Knox and will be an on site position. Responsibilities The ideal candidate should be experienced in all phases of software systems and application development: Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalating serious technical issues to developers. Documents error reports, monitoring performance metrics, a
Posted 9 days ago | Updated 7 hours ago

Help Desk Manager

Robert Half

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On-site in Saint Paul, Minnesota, USA

Contract

Description I am seeking a solid, confident Manager with a proven track record incorporating ITIL methodologies into their role to improve business performance. As the IT Service Management Manager/Consultant, you'll play a pivotal role in leading the transformation of the organization's IT operations. By leveraging your strategic vision, managerial expertise, and technical acumen, you'll drive tangible improvements that enhance service quality, efficiency, and overall business performance. The
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Posted 6 days ago | Updated 7 hours ago

Help Desk Manager

Robert Half

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On-site in St. Charles, Illinois, USA

Full-time

Description The Help Desk Manager oversees the day-to-day operations of the help desk team, ensuring efficient handling of client support requests. They collaborate closely with other departments to address complex technical issues and escalate as necessary for timely resolution. By monitoring performance metrics, they identify areas for improvement and implement strategies to enhance service delivery. The manager serves as a primary point of contact for high-priority or escalated client issues,
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Posted 14 days ago | Updated 7 hours ago

helpdesk admin/manager

Quality IT Source, LLC

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On-site in Trenton, New Jersey, USA

Contract

HELPDESK Admin/management role to help IT to migrate end of life hardware to new hardware. 3-6 months+ Job duties and responsibilities include: Hardware inventory managementEquipment imagingSoftware installationRollout equipmentUser migrationHardware/software troubleshooting and maintenanceOther duties as assigned by supervisorKnowledge of PC/Laptop hardware, MFD (Xerox preferably), Windows 10/11 OS, Microsoft Office suite desktop applications, MS365 web applications, SCCM imaging technologies,
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Posted 15 days ago

Senior Help Desk Manager

Kforce Technology Staffing

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On-site in Orlando, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Senior Help Desk Manager in Orlando, FL. Summary: The Senior Help Desk Manager will monitor user experience and KPIs within the system. The candidate should be able to hit the ground running and guide the team to be able to give sound suggestions. As a Senior Help Desk Manager, you will have a have a team of 6-8 reporting into them. Occasional travel to NC, SC, GA, and FL. REQUIREMENTS: * Must have demonstrated experience in building out
Posted 6 days ago | Updated moments ago

Help Desk Manager

Robert Half

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On-site in Urbandale, Iowa, USA

Full-time

Description Position: IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST Location: DES MOINES, IA - ONSITE Salary: up to $75K + exceptional benefits For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Robert Half is looking for a IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST - ONSITE IN DES MOINES, IA for a permanent direct hire full time position for our clie
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Posted 43 days ago | Updated 7 hours ago

Help Desk Manager

Sunrise Systems, Inc.

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On-site in Trenton, New Jersey, USA

Contract

Job Title: Help Desk Manager Location: Trenton, NJ Duration: 03 months on W2 with possibility of extension. Job Description: Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution. Note: This role requires the resource to be onsite 5 days / week. Hours are Monday through Friday from 8 am to 4:30 pm, w
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Posted 15 days ago

Help Desk Manager 3

22nd Century Technologies, Inc.

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On-site in Trenton, New Jersey, USA

Contract

Duration: 03 Months Job duties and responsibilities include: Hardware inventory managementEquipment imagingSoftware installationRollout equipmentUser migrationHardware/software troubleshooting and maintenanceOther duties as assigned by supervisorKnowledge of PC/Laptop hardware, MFD (Client preferably), Windows 10/11 OS, Microsoft Office suite desktop applications, MS365 web applications, SCCM imaging technologies, communication skills.Required Experience: Dell/Client PC hardware configuration an
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Posted 16 days ago

Help Desk Manager

CSZNet, Inc

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On-site in Washington, District of Columbia, USA

Third Party, Contract

Onsite - Only Locals Help Desk Manager Washington, DC (Onsite) 12 Months + Contract Description: Client is looking for 2 Help Desk Manager to support the HQ staff. IT Help Desk Manager responsibilities Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware, and deploying to end users. Provides support and expertise with fixed and portable Audio/Video solutions. Provides support to all staff by utilizing professional methods that
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Posted 15 days ago

IT/Help Desk Intern

Telos Alliance

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On-site in Cleveland, Ohio, USA

Part-time

SEEKING SUMMER INTERN FOR OUR IT DEPARTMENT For three decades, the brands of the Telos Alliance have revolutionized radio and television by pioneering disruptive, cutting-edge audio technology with the goal of helping global networks and local stations produce better programming, improve audience engagement, and bolster ratings. Headquartered in Cleveland, Ohio, USA, The Telos Alliance is made up of six brands Telos Systems, Omnia Audio, Axia Audio, Linear Acoustic , 25-Seven Systems, and Minn
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Posted 31 days ago | Updated 20 hours ago

Junior IT Engineer/ Help Desk Engineer

Motion Recruitment Partners, LLC

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On-site in Cambridge, Massachusetts, USA

Full-time

Job Description Our Client, a renewable energy company focused on lithium ion battery cell manufacturing, are currently looking of a Support Engineer to help support internal users. In this role you will be focused on supporting users within a full Windows environment, as well as phone support on both IOS & Android devices through Intune. Full Time Position. On site in Boston. A vehicle/ Valid License is required for this role, as there would might some travel to help set up their new facility.
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Posted 36 days ago | Updated 7 hours ago

Jr Helpdesk

RMS Computer Corporation

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On-site in Everett, Washington, USA

Contract

Jr Computer Technician/Desk-Side Support Rate $17/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Job Responsibilities could include: Image/ Reimage Laptop-Desktops Desk setup moves Computer refresh
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Posted 60+ days ago | Updated 23 hours ago

Jr Helpdesk

RMS Computer Corporation

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On-site in Kent, Washington, USA

Contract

Jr Computer Technician/Desk-Side Support Rate $17/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Job Responsibilities could include: Image/ Reimage Laptop-Desktops Desk setup moves Computer refres
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Posted 60+ days ago | Updated 23 hours ago

Design Program Manager - Emerging Talent Intern (July - December 2024)

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 6 hours ago

Asset Manager Specialist Jr

Leidos

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On-site in Jacksonville, North Carolina, USA

Full-time

Description Leidos is looking to hire a Jr. Asset Management Specialist in Camp Lejeune , NC to join our SMIT program. The selected candidate will focus on the tracking and control of service assets in the IT infrastructure and collaborates with configuration analysts to train Service Asset & Configuration Management (SACM) staff in SACM principles, processes, and procedures. SMIT is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion
Posted 8 days ago | Updated 7 hours ago

Helpdesk Manager

Data Processing Resources

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On-site in Yonkers, New York, USA

Full-time

HELPDESK MANAGER SUMMARY: Performs work installing, troubleshooting, servicing, and upgrading network and computer software and hardware, and provides support to staff. RESPONSIBILITIES: Manage and evaluate the data from the ticketing systemManage level 1/2 ticket requests in the IT ticket system (Fresh Service)Manage unassigned tickets and workflowMonitor IT requests and use trends to improve serviceSupport all hardware, including installation, troubleshooting, upgrading, and servicing of compu
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Posted 58 days ago | Updated 4 days ago