Entry Level Service Desk Analyst Jobs

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Service Desk Analyst

TEKsystems c/o Allegis Group

San Diego, California, USA

Full-time

Description: A current client is looking to add a person to their service desk team. Small team of analysts are local to San Diego, with the entire team reporting to a group on the East Coast. As a Service Desk Analyst, you will work alongside a team providing advanced support for internal and external customer's IT related issues (hardware and software). Will take an average of 15-20 tickers per day utilizing ServiceNow. Issues may include but are not limited to, password resets, Outlook email

Service Desk Analyst

IT Avalon

Las Vegas, Nevada, USA

Full-time

Overview: We are seeking a skilled and customer-focused Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for our internal users, providing technical support and assistance with IT-related issues. You will respond to inquiries, troubleshoot problems, and escalate issues as needed to ensure timely resolution and minimal disruption to business operations. The ideal candidate will have strong communication skills, a passion for technology, and

Service Desk Analyst

TEKsystems c/o Allegis Group

Louisville, Kentucky, USA

Full-time

Description: RESPONSIBILITES Ensure that all trouble calls are answered in a prompt, courteous and accurate fashion. Follow up on closed trouble calls to ensure the user is functioning effectively. Escalates trouble calls to appropriate second level resources or to Service Desk leadership; Enters into the service management tool and tracks all calls to identify patterns that may indicate either a systemic problem or a deficiency in training; Advanced knowledge of all aspects of the applications

Service Desk Analyst

TEKsystems c/o Allegis Group

Saint Paul, Minnesota, USA

Full-time

Description: Job Description: The main function of a technical help desk specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity. May install software or perform

IT Service Desk Analyst

SAIC

San Diego, California, USA

Full-time

Job ID: 2406450 Location: SAN DIEGO, CA, US Date Posted: 2024-05-07 Category: Wage Determination (SCA) Subcategory: Service Contract Act Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base San Diego in San Diego, CA. This p

Service Desk Analyst

TEKsystems c/o Allegis Group

Louisville, Kentucky, USA

Full-time

Description: RESPONSIBILITES Ensure that all trouble calls are answered in a prompt, courteous and accurate fashion. Follow up on closed trouble calls to ensure the user is functioning effectively. Escalates trouble calls to appropriate second level resources or to Service Desk leadership; Enters into the service management tool and tracks all calls to identify patterns that may indicate either a systemic problem or a deficiency in training; Advanced knowledge of all aspects of the applications

IT Service Desk Analyst

Judge Group, Inc.

St. Louis, Missouri, USA

Full-time

Location: St. Louis, MO Salary: $65,000.00 USD Annually - $80,000.00 USD Annually Description: Our client is currently seeking a IT Service Desk Analyst! This is an FTE role requiring of onsite/hybrid work capability in St. Louis, MO. Position Focus: This position is part of the team that provides the first line of Information Technology service for end users across the United States. The environment is entirely Windows based and most applications are Software as a Service. Job Duties: You

Service Desk Analyst

TEKsystems c/o Allegis Group

Austin, Texas, USA

Full-time

One of TEKsystems financial institutions is looking to add a Service Desk Analyst to their team to help improve IT operations within the company! Below are the details of what they are looking for. Description: Someone with a broad experience in IT Demonstrated experience in efficiently managing ticket backlogs and driving resolution of pending tickets, particularly in a fast-paced environment. Proven ability to conduct thorough research and analysis to identify underlying reasons for unresolve

IT Service Desk Analyst

SAIC

Norfolk, Virginia, USA

Full-time

Job ID: 2406452 Location: NORFOLK, VA, US Date Posted: 2024-05-07 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This po

TOC Service Desk Analyst

Apex Systems

Arlington, Virginia, USA

Full-time

Job#: 2028446 Job Description: Job Title: Service Desk Analyst Contract Type/Length: 6-Month Contract to Hire Pay Rate Range: $26.45/HR-$31.25/HR and$55,000-$65,000 Required Clearance: Processed for a DHS EOD Public Trust Required Location/Hours of Operation: Hybrid, three days onsite in Arlington, Virginia. Multiple shifts include: Monday-Friday 6:00am-3:00pm, Monday-Friday 7:00am-4:00pm, Monday-Friday 8:00am-5:00pm, Monday-Friday 10:00am-7:00pm and Monday-Friday 1:00pm-10:00pm. Job Summary:

Service Desk Analyst

TEKsystems c/o Allegis Group

Baltimore, Maryland, USA

Full-time

Description: This role will be the only resource supporting the facility onsite. Daily responsibilities will require them to resolve issues with computer hardware and software, provide end user training and education, builds, and rebuilds computers, and assists with overall operation of client's end user facing technology. Employees in this role create and manage access to networks, systems, and applications by creating or removing end user accounts, rights, and permissions. Service Desk Analyst

Service Desk Analyst

Brilliant Infotech Inc.

Richmond, Virginia, USA

Contract, Third Party

Role: Sr. Service Desk Analyst Location: Richmond, VA (on Site) Type of employment: Contract Length of Contract: Long Term Job Description: Client needs an individual who is passionate about customer service with experience leading fellow team members.The Senior role is responsible for managing incoming customer calls and email related to IT support and Service Requests.Required Skills include: Windows 10 & 11, Active Directory, Group Policies, Incedent Management, problem Management, Okta etc

Service Desk Analyst

General Dynamics Information Technology

Key West, Florida, USA

Full-time

Senior Systems Analyst Transform technology into opportunity as a Systems Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Analyst joining our team to help client's IT systems worki

Service Desk Analyst

Bachrach Group, Ltd

Chesterfield, Missouri, USA

Contract

Seeking a Service Desk Analyst for a 6 month extendable assignment at an international bank. This is a hybrid role requiring 2-3 days in the office. Responsibilities: Assist in installing, configuring, and maintaining hardware and software for remote users. Provide PC hardware and software updates/upgrades. Record all client interactions using ticketing system. Manage user accounts in Active Directory. Facilitate remote access for users, including laptop support. Provide A/V support and coordina

Service Desk Analyst

Phoenix Technology Partners, LLC

Wilmington, Delaware, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst

Phoenix Technology Partners, LLC

Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst

Varada Consulting

Annapolis, Maryland, USA

Full-time

Service Desk Analyst Job Location: Annapolis Junction, MD Clearance: Active Secret Clearance: Must be able to obtain a TSA suitability Rotating shifts Schedule: Shifts There are 4 shifts; each schedule is 36 hours one week, 44 hours the next week. Schedules rotate approximately every 6 months. Weekend Day Shift (0630am-630pm; Saturday, Sunday, Monday, and every other Tuesday)Weekend Night Shift (630pmET-0630amET; Saturday, Sunday, Monday, and every other Tuesday)Weekday Day Shift (0630amET-183

Service Desk Analyst II

Flexential

Colorado, USA

Full-time

Job Description: The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job FunctionsField incoming interactions to the Service Desk via phone, email and self-service regarding hardware and software related requests and is

Service Desk Analyst

TEKsystems c/o Allegis Group

Dallas, Texas, USA

Full-time

One of TEKsystems financial institutions is looking to add a Service Desk Analyst to their team to help improve IT operations within the company! Below are the details of what they are looking for. Description: Someone with a broad experience in IT Demonstrated experience in efficiently managing ticket backlogs and driving resolution of pending tickets, particularly in a fast-paced environment. Proven ability to conduct thorough research and analysis to identify underlying reasons for unresolve

Service Desk Analyst

Maximus, Inc.

Pittsburgh, Pennsylvania, USA

Full-time

Description & Requirements Maximus is seeking a Service Desk Analyst that will provide first line support for our customers. They will follow standard processes and be required to document and resolve technical issues relating to hardware, software or general computer usage. Must have the ability to communicate in a positive manner and build trustful relationships with coworkers, customers, and management to create an effective "team" working environment. The Service Desk Analyst position is res