Entry Level Service Desk Analyst Jobs in Boston, MA

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Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate customer data and produce activity reportsWalk customers through problem solvin

Service Desk Technician II (Secret Clearance)

Red River Technology LLC

On-site in Lexington, Massachusetts, USA

Full-time

Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing team! This position will work onsite with one of our clients in the Lexington, MA area. This person will handle technical support requests directly from our customers, as well as escalation from other team members. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification, and resolution activities, a

Service Desk Level 1

Vertex Solutions Inc.

Hybrid in Boston, Massachusetts, USA

Full-time

Service Desk Level 1 Full Time Boston hybrid, 4 days in the office, 1 day remote Must be willing to participate in an on-call rotation, typically involving one weekend day per month for 4 hours. Primary Responsibilities and Duties: Provide customer-facing technical support for hardware and software, including Microsoft's core business applications and operating systems on Dell platforms. Manage and deploy laptops and peripherals to a national customer base, including diagnosing and repairing har

AV Service Desk Coordinator

Superior Communication Services

On-site in Framingham, Massachusetts, USA

Full-time

AV Service Desk Coordinator (Framingham, MA) Are you an experienced AV field technician with strong computer and customer service skills, in search of a new opportunity? Superior Communication Services (SCS) is hiring an AV Service Desk Coordinator to oversee the fulfillment of AV and low-voltage service requests in commercial environments across the U.S. The ideal candidate has experience with the installation and deployment of AV systems and is organized, self-sufficient, and personable. Respo

Junior IT Service Technician

Govcio LLC

On-site in Boston, Massachusetts, USA

Full-time

Overview: GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Boston, MA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities: The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform oper

Service Desk Technician II (Secret Clearance)

Red River Technology LLC

On-site in Lexington, Massachusetts, USA

Full-time

Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing team! This position will work onsite with one of our clients in the Lexington, MA area. This person will handle technical support requests directly from our customers, as well as escalation from other team members. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification, and resolution activities, a

Principal SAP Functional Analyst, Warranty/Service Management

Symbotic

On-site in Wilmington, Massachusetts, USA

Full-time

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need We are looking for an experienced Principal SAP Service / Warranty Management Functional Analyst to join our Information Technology team. You will be responsible for the analysis,

Urgent Remote Opportunity || L1 Support Service Desk role

IT First Source

Remote

Contract

Urgent Remote Opportunity || L1 Support Service Desk role Details:- Need 6+ years of experience and it is L1 Support Service Desk role. ServiceDesk Onsite counterpart for client interaction and delivery.SNOW Ticket handlingUser calls handlingPreparing the reports for clients dashboardCoordinate with the Offshore lead and teamGood understanding and troubleof Desktop/Laptop hardware and software issues.Good communication and presentation skills

Service desk or help desk or customer support with Automotive or Automobile experience

Maintec Technologies Inc

Remote

Third Party

Job Role : Service desk or help desk or customer support with Automotive or Automobile experience Location : Remote Duration : 6 Months Must : Customer is looking for candidates having experience of SaaS/Cloud native Application Support , CRM or Automotive DMS and ticketing tool experience is a plus . Or We need profiles with Dealership Management System experience/knowledge.

Service Desk Engineer

Nexus Tek

Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Monday thr

IT Service Desk Technician

Ledgent Technology

Remote

Contract

Position Summary The IT Service Desk Technician plays an important role in the organization by performing numerous tasks related to the company's information technology functions. The role is responsible, under general direction and supervision, for acting as the central point of contact from which users throughout the organization may request technical assistance with hardware or software. This position is 90% telephone and remote tool support. On occasion the Help Desk team supports walk ups,

Junior Business Analyst & Data Analyst

Ellianse LLC

Remote

Full-time

Job Description : Business Analyst has the primary responsibility to elicit, analyse, validate, specify, verify and manage the business requirements needs of the project. He/she will also participate in the testing, implementation and support phases of the project. Position: Junior Business Analyst & Data Analyst Location: NYC, NY OR Remote Full Time Roles and Responsibilities : Analyse business models and projects to determine loopholes and areas that need development and upgrade Collaborate w

Junior Business Analyst & Data Analyst

Ellianse LLC

Remote

Full-time

Job Description : Business Analyst has the primary responsibility to elicit, analyse, validate, specify, verify and manage the business requirements needs of the project. He/she will also participate in the testing, implementation and support phases of the project. Position: Junior Business Analyst & Data Analyst Location: Washington D.C Full Time Roles and Responsibilities : Analyse business models and projects to determine loopholes and areas that need development and upgrade Collaborate with

Junior SAP FI Analyst

Radyant Inc.

Remote

Contract

Junior SAP FI Analyst -3 day onsite Hybrid role Candidates who have a security clearance OR who can avail one are prefered. As an SAP FI Analyst, you will play a critical role in supporting our organization's financial operations through the implementation and optimization of SAP's Finance (FI) module. You will collaborate with business users, IT professionals, and other stakeholders to ensure the system meets our accounting and financial reporting needs. Responsibilities: Gather business requir

Senior ServiceNow Service Mapping Analyst

Xoriant Corporation

Remote

Contract

Job Title: Senior ServiceNow Service Mapping Analyst Duration: 9+ Months Location: Dallas, TX/Remote Xoriant reasonably expects the pay rate for this position to be within the following range: $60.00/hour-$69.00/hour. Description: Job Summary: Seeking a ServiceNow Service Mapping expert to help in supporting a large global organization. This individual will work alongside the Enterprise Asset Management (EAM) team and lead the effort to implement Service Mapping for in-scope business applicati

Jr Cyber security Analyst

Manage My Dream, LLC

Remote

Contract, Third Party

Job Title : Jr. Cyber Security Analyst (2042) Position Type : Contract Location : New York, NY Remote WorkPartial Primary Skills : SplunkRequired Skills Job Description: The Cyber Security Operations Center is seeking individuals in a fast-paced environment focused on operational technology. The employee should perform monitoring and response including follow-up and escalation measures on security events and incidents. Must possess the ability to document findings including timelines, evidenc

Sr. ServiceNow Consultant

Stefanini

Remote

Full-time, Contract

Listed salary ranges may vary based on qualifications, experience, and local market. Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). W