Genesys Cloud Technology Architect Jobs

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Contact Center Solution Architect

ClearBridge Technology Group

•

Phoenix, Arizona, USA

Contract

Our client, a large professional services firm located in Phoenix, AZ, is looking to hire a Contact Center Solution Architect for a 12-month hybrid contract. The consultant should possess hands on engineering and design/architecture experience for both on-premise as well as CCaaS. The consultant will be responsible for assessing the customer's current contact center architecture and design a migration roadmap to a CCaaS platform. The consultant will make solution architecture recommendations f
Posted 6 days ago | Updated 6 hours ago

Genesys Engineer

Galaxy i Technologies, Inc.

•

Austin, Texas, USA

Contract

W2 CONTRACT ONLYW2 CONTRACT ONLY 100% Closure & Immediate Interview Surely Direct Client & Long-term project ALL VISA TYPES ARE ACCEPTABLE (Except EAD) Job Title: Genesys Engineer Location : Austin, TX & SCV, CA or Dallas, TX contract : w2 Contract Only JD: This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and
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Posted 14 days ago | Updated 8 hours ago

Genesys Engineer

Galaxy i Technologies, Inc.

•

Austin, Texas, USA

Full-time, Contract, Third Party

Genesys Engineer Austin, TX / Sunnyvale, CA / Dallas, TX JD: This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon SBC PSX Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools Expert Experience working with Cloud Technologies such as AWS and Azure Intermediate Tran
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Posted 19 days ago | Updated 8 hours ago

Genesys Developer

Sage IT Inc

•

New Jersey, USA

Full-time, Third Party, Contract

Role: Genesys Developer Newark, NJ/Dallas, TX/Charlotte, NC Contract Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. Thorough understanding of Genesys Framework, Integration with internal and external components. Deli
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Posted 55 days ago | Updated 10 hours ago

Voice Engineer

LanceSoft Inc.

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Columbus, Ohio, USA

Contract

Job Title: Voice Engineer Location: Columbus, OH Type: Long-Term Contract Position. Required Skills: The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments.The ideal candidate will possess 5+ years of experience in Voice Technologies System management experience includes currency and availability, new capabilities, vulnerability, and security.This position also is expected to provide after hou
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Posted 13 days ago

Security Deployment CCaaS Engineer

LaSalle Network

•

Chicago, Illinois, USA

Contract

Security Deployment CCaaS Engineer Ready to architect the future of contact centers? We're looking for a seasoned CCaaS Engineer to help lead the design and deployment of enterprise-grade solutions for global clients. This is a remote contract role (6-12-month duration) with the potential to extend. You'll be working closely with vendors, internal teams, and stakeholders across EMEA. If you know NICE CXone like the back of your hand and thrive in high-impact environments, keep reading. Responsib
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Posted 27 days ago | Updated 1 hour ago

Genesys Developer

Caresoft

•

New York, New York, USA

Contract, Third Party

Title: Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with management and development of speech recognition systems and grammars. Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI Web service, API and other cross system communication p
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Posted 27 days ago | Updated 14 hours ago

Technical Architect IV

Intelliswift Software Inc

•

Rosemead, California, USA

Contract

Job Title: Technical Architect IV Duration: 12 Months Location: Rosemead, CA, USA Pay Range: $106.69 - $122.58 per hour Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staff
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Posted 8 days ago

Infrastructure Architect

Eclaro

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Minneapolis, Minnesota, USA

Full-time

Direct Candidates no Sponsorship The Infrastructure Architect is a key technical leadership role responsible for designing, implementing and maintaining the foundational systems that support our manufacturing and business operations. The individual in this position will play a crucial role in developing a robust infrastructure strategy that ensures high availability, security and efficiency. This position will work closely with IT leadership, business stakeholders, and cross-functional teams to
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Posted 6 days ago

Senior Cloud Computing Application Architect

Booz Allen Hamilton

•

Maryland, USA

Full-time

Job Number: R0205469 Cloud Computing Application Architect, Senior The Opportunity: Everyone is trying to "harness the cloud," but not everyone knows how. As a cloud computing application architect, you know how to create a cloud-based technical architecture that meets client needs and takes advantage of cloud capabilities. What if you could use your cloud architecture skills to improve collaboration and project tracking for intelligence and national security missions ? We need you to help us de
Posted 60+ days ago | Updated 9 hours ago

SS - CLOUD DATA ARCHITECT ROLE

Apex 2000

•

Chicago, Illinois, USA

Third Party, Contract

Hi Pls send in resume and ph# CLOUD DATA ARCHITECT ROLE Location Chicago IL Key skills required for the role: Cloud Data Architect with Data Product mindset building Strategic Data Platform.Evangelize data strategy among stakeholders such as business users and various data teams through design, documentation, review and cross team negotiations to support strategic business and technology goalsExpertise in designing data solution on Snowflake Data Warehouse on Azure.Investment management or
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Posted 60+ days ago | Updated 7 hours ago

Voice Technology Engineer

Akkodis

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Columbus, Ohio, USA

Full-time

Akkodis is seeking a Voice Technology Engineer for a Contract job with a client in Columbus, OH. The ideal candidate will have experience in voice technologies, with strong expertise in managing Avaya Aura suite of products and Genesys Engage environments. This role requires infrastructure-level support, patching, and maintaining telephony systems. Rate Range: $37.87/ to $/hr; The rate may be negotiable based on experience, education, geographic location, and other factors. Voice Technology En
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Posted 3 days ago | Updated 6 hours ago

CRM Lead - Oracle Service Cloud (OSC)

TechDigital Corporation

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Remote

Third Party, Contract

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud c
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Posted 21 days ago | Updated 21 days ago

Data Architect with Cloud & AI experience

Perficient

•

St. Louis, Missouri, USA

Full-time

We currently have a career opportunity for a Data Architect to join our Data & Analytics Team. This position can be located anywhere in the US and work remotely with light travel. As a Data Architect, you will provide best-fit architectural solutions for one or more projects; you will assist in defining the scope and sizing of work; and anchor Proof of Concept developments. You will provide solution architecture for the business problem, platform integration with third-party services, and desig
Posted 60+ days ago | Updated 7 hours ago

Google Cloud Platform Cloud Architect - Dallas, TX OR Remote

Prodapt North America

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Remote

Contract

Prodapt has a singular focus on the Connectedness vertical. We partner with the leading creators of our hyper-connected world. Prodapt s customers range from telecom operators, digital / multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness. Prodapt s customers today help more than a billion people, and five billion devices stay connected. Employing over 6000+ people, Prodapt has offices in North America, Europe, Latam, India, and Africa. We
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Posted 60+ days ago | Updated 27 days ago

Cloud Architect (Azure)

Bizoforce Inc

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Detroit, Michigan, USA

Third Party, Contract

Role: Cloud Architect (Azure Automation) Location: Detroit, Michigan, 48226 Duration: Long-Term (3+ Years) Cloud Architect Job Description: - The Cloud Architect role leads the establishment of cloud architectural best practices and standards as repeatable, efficient cloud assets/products.The roles design cloud architectures and ensures enterprise level architecture and security standards are followed and enabled through reusable cloud products.This is a hands-on role crafting the cloud usage pa
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Posted 60+ days ago | Updated 1 day ago

Staff IT Analyst III - Senior IT Systems Analyst, Contact Center Technology & Operations

Western Alliance Bank

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Phoenix, Arizona, USA

Full-time

Job Title: Staff IT Analyst - Senior IT Systems Analyst, Contact Center Technology & Operations Location: Block 23 What you'll do: We are seeking a highly skilled and experienced Senior IT Systems Analyst with a strong background in Contact Center operations to join our Contact Center Transformation Program. The ideal candidate will work closely with the product owner and business stakeholders to create a charter, vision, backlog, epics, features, and more. This individual will coordinate and
Posted 19 days ago | Updated 9 hours ago

Cloud Solutions Architect - Austin, TX - Hybrid - 59557

PRIMUS Global Services Inc.

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Austin, Texas, USA

Third Party

Cloud Solutions Architect - 59557 We have an immediate long-term opportunity with one of our prime clients for a position of Cloud Solutions Architect, to work in Austin, TX on Hybrid basis. Description: This position will spearhead the strategic planning, development, and implementation Microsoft Power Platform technologies across our organization. This role will develop a governance process for citizen development, IT assisted, and enterprise application development. This role is crucial fo
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Posted 60+ days ago | Updated 15 hours ago

Genesys Developer

Innova Solutions, Inc

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Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately hiring for a Genesys Developer Position type: Contract Job Role: Genesys Developer Duration: 12 months (with high possibilities of extension) Location: Plano, TX Required Skills: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud. Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Gen
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Posted 57 days ago | Updated 27 days ago

Cybersecurity SME

Yakshna Solutions, Inc.

•

Herndon, Virginia, USA

Full-time

Title: Chief Cybersecurity Engineer Location: Herndon, VA/Washington, DC/ Maryland, MD Status: Full Time Clearance Level: Secret Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serving its business communities as a leading IT vendor providing i
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Posted 49 days ago | Updated 1 day ago