Genesys Engineer Jobs in Carrollton, TX

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Senior Contact Center/Genesys Engineer

Dexian DISYS

On-site in Westlake, Texas, USA

Contract

Experience in Genesys or having worked on a similar Contact Center Platform (Cisco would be ok). They will either be coming from a Systems Engineer/or Software Engineer background and could do scripting work in either Ansible or Python. Alot of the work will be on the Platform Engineering side and responsible for the upkeep, maintenance of Genesys on prem, and scripting. 8+ years hands-on experience as a software engineer Demonstrated experience as engineer responsible designing, developing, tes

Sr Software Engineer Contact Center/Genesys

SPECTRAFORCE TECHNOLOGIES Inc.

Hybrid in Westlake, Texas, USA

Contract

Sr Software Engineer Contact Center/Genesys Westlake, TX/Merrimack, NH Hybrid: 2 weeks onsite per month (alternating weeks - one week onsite and one week remote then repeat) 12 months+ contract W2 Only Minimum pay starts from $60/hr Candidate Profile: the candidates should have at least 1 deep technical experience in addition to Genesys expertise, something like (not limited to):Coding language like java, C++, python, Perl, etc even HTML, JavaScript, and CSSRDBMS knowledge and SQL, PL/SQL, NOSQL

Helpdesk Specialist

iSHIR

Hybrid in Irving, Texas, USA

Full-time

Job Title - Senior Helpdesk Specialist Duration - Long Term Work Mode- Hybrid/ WFO (3 days onsite per week) Work Location- Irving, Tx Position Summary: We are looking for a candidate who s expert in providing exceptional technical support via phone,resolving basic Windows and Microsoft-related problems employees encounter, including application errors, system crashes, and network connectivity issues. This role will also be the escalation point for more advanced tasks and troubleshooting more dif

NEED - Genesys Consultant - Dallas, TX (Onsite)

ASCII Group LLC

On-site in Dallas, Texas, USA

Full-time, Third Party

Hi, The following requirement is open with our client. Title : Genesys Consultant Location : Dallas, TX/ Sunnyvale, CA (Onsite) Duration : 12+ Months Rate : OPEN Visa Status : ANY In-Person Interview : No LinkedIn Mandatory : Yes Relevant Experience (in Yrs.) 8+ Detailed Job Description: We are looking for someone that has experience with Genesys Composer routing development and can start contributing immediately.This role requires that the resource is able to come up with the design for new

Cloud Solutions Architect 3

Rapisource LLC

Remote

Third Party, Contract

Solicitation Reference Number: 529400972 Direct Client : Texas Health and Human Services Commission Working Title : Cloud Solutions Architect Work Location : Austin ,Tx JD : This position will serve as the Cloud Solutions Architect for HHSC state owned Genesys CX3 CCaaS Cloud solution. Responsibility will include installation, implementation, and configuration of the Genesys CX3 platform. You will work closely with HHSC resources and vendor resources for support and management of the platform.

Genesys Cloud Networking Advisor

CirrusLabs

Remote

Contract, Third Party

Job Title: Genesys Cloud Networking Advisor Duration: Short-term Contract (Part Time) Location: Remote Job Description: We are seeking a talented individual with expertise in Genesys Cloud networking, audio connector, and audio hook technologies to join our team on a short-term contract basis. As a Genesys Cloud Networking Specialist, you will play a key role in optimizing our contact center environment, ensuring seamless audio interactions and enhancing overall performance. Responsibilities:

Genesys Cloud Architect in Austin, TX (Local to TX only)

Voluble Systems LLC

Remote

Third Party, Contract

Kindly find the JD mentioned below, Solicitation Reference Number: 529400972 Role: Genesys Cloud Solutions Architect Location: Austin, TX Duration: 12+ Month Client: State of TX (HHSC) JOB DESCRIPTION: This contract may continue through August 2025. This position will serve as the Cloud Solutions Architect for HHSC state owned Genesys CX3 CCaaS Cloud solution. Responsibility will include installation, implementation, and configuration of the Genesys CX3 platform. You will work closely with HHSC

Cisco/CCAI Engineer :: Remote :: Contract to Hire

Javen Technologies, Inc

Remote

Contract

Title: Software Engineer: (Senior) Location: Draper, UT /Remote Duration: 6 months contract (CTH based on project) Job Description: REQUIRED: CCAI (Google Dialogflow, Big Query) Contract to hire role (based on business needs and performance) Designs, modifies, develops, writes, and implements software programming applications. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certificatio

IVR QA Analyst with Cyara

Select Solutions Group, LLC

Remote

Contract

QA Analyst with Cyara (IVR Automation) experience needed to test IVR applications in both DTMF and Speech. This is a 100% remote assignment. All candidates must be US-based. The qualified candidate must have the following skills/experience: Contact Center experience a must including testing IVR Applications for both DTMF and Speech5+ years in Software Quality AssuranceExtensive experience with using Cyara (IVR Automation) and able to build automation scripts independentlyExperience converting

Applications Architect

Rapisource LLC

Remote

Contract, Third Party

DIRECT CLIENT : Texas Health and Human Services Commission JOB TITLE : Applications Architect SR: 529400973 LOCATION : AUSTIN,TX Roles and Responsibilities: The ideal candidate for this role will have good leadership skills, with appropriate technical expertise. Good understanding of networking topologies and their associated interconnectivity with the LAN/WAN infrastructure, Contact Centre infrastructure. Ability to maintain a strong vendor communication/relationship. Be part of a team that

Senior Cisco Engineer (CCAI)

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Draper, UT that is seeking a Senior Cisco Engineer - CCAI Responsibilities: * Designs, modifies, develops, writes, and implements software programming applications * Supports and/or installs software applications/operating systems * Participates in the testing process through test review and analysis, test witnessing and certification of software * Configure, review and oversee documentation of call flows and interdepartmental documents and communication

Software Engineer

Randstad Digital

Remote

Contract

job summary: A wide degree of creativity and latitude is expected Cisco CV, and ICM Cisco/Genesys CCaaS and Google CCAI preferred Expert in SQL required. Job Tasks: Configure, review and oversee documentation of call flows and interdepartmental documents and communications Gather project requirements and configure to continually improve our member experience Act as a voice application subject matter expert for the internal team and business partners Join support calls with partner and providing

Design Architect - Contact Center

Red River Technology LLC

Remote

Full-time

Red River is seeking a Design Architect to join our growing team! This position serves as a technical authority on Contact Center consulting and is experienced in translating client business needs into technology solutions. The Design Architect (DA) represents Red River as the industry subject matter expert on customer opportunities and aligns with Pre-Sales and Sales to help determine project scope, technical specifications and requirements. The DA supports the offer portfolio, service catalog

Telecommunications Engineer, Shoreside Systems

The Walt Disney Company

Remote

Full-time

"We create happiness." That's our motto at Walt Disney Parks and Resorts and it permeates everything we do. At Disney, you'll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make your impact? Telecommunications Engineer - Shoreside Systems The Telephony Engineer serves as technical support provider, subject matter expert and system administrator for on premise and cloud telecommunications s

IP Data Network Customer Support Engineer

Damco Solutions Inc.

Remote

Full-time, Contract

Client is a mashup of a number of telco related switching companiesIP/VoIP based technology aimed at replacing older switch technology. They compete with Cisco, Genesys and others in that market.Remote position but will be required to make customer visits when required.The incumbent will be responsible for remote support, configuration, testing and turn up of Client's Neptune platforms. The Neptune family is a carrier-class MPLS-based, multiservice IP-optical transport systems that offers the be

Senior Helpdesk Specialist

ANR Consulting Group, Inc.

On-site in Dallas, Texas, USA

Contract

Title: Senior Desktop Support Specialist Location: Dallas, TX Duration: 12 Months Plus Minimum Requirements : The Sr. Helpdesk Specialist role will provide exceptional technical support via phone. The Helpdesk Specialist will resolve basic Windows and Microsoft-related problems employees encounter, including application errors, system crashes, and network connectivity issues. The Helpdesk Specialist will create New Hire Profiles and software installs and troubleshoot basic issues pertaining to

Genesys Engage

Net2Source Inc.

Remote

Contract

Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Role: Genesys Engage Location: Remote Hire Type:

Senior Salesforce Functional Analyst

firstPRO, Inc

Remote

Full-time

firstPRO inc. is looking for a Senior Salesforce Functional Analyst for our client in Berwyn, PA. This is a full time direct hire opportunity. Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.Proven experience (8+ years) in enterprise systems analysis, with a focus on supporting digital sales and marketing teams in a manufacturing environment.Strong expertise in CRM systems (e.g., Salesforce) and Marketing Automation platforms (e.g., Elo

Quality Assurance Analyst (IVR, Cyara, Python)

Lucid Technologies

Remote

Third Party, Contract

Job Title: Quality Assurance Analyst Location: North Carolina (remote) Responsibilities Help create a culture that motivates teams to ensure zero defects into production.Work across teams to understand enterprise quality requirements and ensure adoption of core processes and standards.Implement the shift-left test strategy as the organization rearchitects our technology platform.Partner with DevOps engineers to fully automate testing throughout the release & delivery processes in the CI/CD pi