AVA Consulting is seeking a Developer (Specialty) II/ Speech & Text Analytics Location: Austin, TX (Preferred) and Remote U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Description: Job Description and Responsibilities: Gather and define requirements/solutions for Speech & Text Analytics solutionsInteract with stakeholders to facilitate collaboration between the business, and technical teams to define and deliver solutions.P
Location- Austin, TX -Onsite to start then Remote JD: Should have 10+ years of experience in Design, develop and deploy IVR based on business requirements. Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed. Hands-on experiencing developing IVR leveraging Genesys Cloud CX Architect tool. Genesys IVR Developers on Cloud platform along with hands on Java API knowledge and development exposu
Role: Genesys Cloud System Administrator Location: Remote Duration: 12+ Months Position background: What does this position accomplish for the business? Support and develop the migration of the existing Genesys i3 Dialer to the Genesys CX Cloud Platform. The contractors will possess specific skillsets to ensure a successful migration and provide ongoing support. What are the top 5-10 responsibilities for this position (please be detailed as to what the candidate is expected to do or complete
QA Analyst with Cyara (IVR Automation) experience needed to test IVR applications in both DTMF and Speech. This is a 100% remote assignment. All candidates must be US-based. The qualified candidate must have the following skills/experience: Contact Center experience a must including testing IVR Applications for both DTMF and Speech5+ years in Software Quality AssuranceExtensive experience with using Cyara (IVR Automation) and able to build automation scripts independentlyExperience converting
Position: Cloud Developer Admin for Genesys Telephony System Location: Minneapolis, MN (Remote) Duration: 12+ months Job Description: Qualifications Successful candidates will demonstrate strong technical leadership skills; have experience in leading and delivering quality technical solutions, demonstrate business acumen and discipline, as well as setting and executing on a strategic technical vision. In addition, candidates must have a willingness to understand existing processes and systems
Manager of Telecommunications (Genesys Cloud) Manager of Telecommunications (Genesys Cloud) We have an immediate need for a Manager of Telecommunications (Genesys Cloud)to join a healthcare organization for a full-time, direct hire position. The Manager will be responsible for overseeing the day-to-day operations, administration, and maintenance of the organization s Genesys Cloud platform. Location: Long Beach, CA (Local/Remote; will need to be onsite 2 3 days per month) This job expects to pay
Overview Global Fintech Leader is in the midst of Enterprise Digital Transformation. Highly Visible Contact Center Optimization Program and requires a Senior Lead to take strategic ownership over IVR Solutions Architecture and Provision Delivery: all part of large scale cloud migration The Environment Global Fintech LeadWorld Class Contact Center InitiativeEnterprise TransformationC-Level Leadership The Role Candidate should have vast experience working with design and implementation of IVR cal
Red River is seeking a Design Architect to join our growing team! This position serves as a technical authority on Contact Center consulting and is experienced in translating client business needs into technology solutions. The Design Architect (DA) represents Red River as the industry subject matter expert on customer opportunities and aligns with Pre-Sales and Sales to help determine project scope, technical specifications and requirements. The DA supports the offer portfolio, service catalog
"We create happiness." That's our motto at Walt Disney Parks and Resorts and it permeates everything we do. At Disney, you'll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make your impact? Telecommunications Engineer - Shoreside Systems The Telephony Engineer serves as technical support provider, subject matter expert and system administrator for on premise and cloud telecommunications s
Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Role: Genesys Engage Location: Remote Hire Type:
firstPRO inc. is looking for a Senior Salesforce Functional Analyst for our client in Berwyn, PA. This is a full time direct hire opportunity. Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.Proven experience (8+ years) in enterprise systems analysis, with a focus on supporting digital sales and marketing teams in a manufacturing environment.Strong expertise in CRM systems (e.g., Salesforce) and Marketing Automation platforms (e.g., Elo
Our client, a US Fortune 250 company and a global Medical technology corporation serving customers in Clinical Labs, Health care research & Pharmaceutical industry, seeks an Salesforce Solution Architect. NOTE: THIS IS 100% REMOTE ROLE & ONLY W2 CANDIDATES Candidate must be authorized to work in USA without requiring sponsorship Position: Salesforce Solution Architect (CFNJP00048154) Location: San Diego CA 92130 (100% REMOTE) Duration: 6 Months + Strong Possibility of Extension Job Descripti
