Genesys Jobs

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Genesys Test Engineer

Prophecy Consulting

•

San Antonio, Texas, USA

Third Party, Contract

10+ years of related experience. Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cloud to include Genesys data and reporting. For both Functional and Non-Functional expertise in Test Case Design, Test Execution, Defect Management, Reporting, and Test Asset Maintenance (manual and automated). Experience in logging the bugs on Qtest and Jira. Proficient in preparing Test plan strategy, Test Approach, and Test
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Posted 6 hours ago

Genesys Cloud Developer Midlevel to Sr

United IT Solutions

•

Buffalo, New York, USA

Full-time

Genesys Cloud Developer Midlevel to Sr Buffalo, NY (Hybrid) Fulltime Job Description: 5 to 10+ years of Voice and Omnichannel experience required. Jira users. Agile experienced. Providing Business As Usual IVR call flow change support. New call flow build support. Mentoring/Coaching others team members. Elevated troubleshooting experience.
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Posted 21 hours ago

Genesys Developer - Buffalo, NY (Hybrid) - Full Time

United IT Solutions

•

Buffalo, New York, USA

Full-time

Position : Genesys Cloud CX Developer Location : Buffalo, NY (Hybrid) Full Time Job description plus years experience with non-voice Genesys Contact Center developer experience with predictive routing, engagements, so-browse, screen sharing, and/or agent assist development experienced. Nice to have Visio call flow design experienced reading and creating.
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Posted 44 days ago | Updated 1 day ago

genesys

SLK America Inc.

•

Buffalo, New York, USA

Full-time

Mid to Sr Genesys Cloud CX Developer[off the hook team] 1. 5 to 10+ years of Voice and Omnichannel experience required. Jira users. Agile experienced. Providing Business As Usual IVR call flow change support. New call flow build support. Mentoring/Coaching others team members. Elevated troubleshooting experience. Mid Genesys Cloud CX 5 plus years experience with non-voice Genesys Contact Center developer experience with predictive routing, engagements, so-browse, screen sharing, and/or agent a
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Posted 6 days ago

Genesys Developer

UpStream Global Services

•

Austin, Texas, USA

Full-time, Part-time, Contract, Third Party

Job Description Genesys Routing composer developer ORS Implementation Will be constantly utilizing your experience in Genesys eServices and Genesys suites of products (Framework, eServices, Routing, Reporting, Call Recording, WFM, etc.) throughout the entirety of this role. As the Genesys Developer, they will be writing new codes throughout the entire duration of the role. Will be working with Genesys on-premises contact center infrastructure and high viability. Will be working alongside a t
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Posted 4 hours ago | Updated 3 hours ago

Genesys Developer

Avanciers LLC

•

Austin, Texas, USA

Full-time

Title: Genesys Developer Location: Austin, TX Duration: Full time / COntract Responsibilities: Requirements Analysis: Engage with clients to gather and analyze their business requirements related to call routing, queue management, and resource optimization. Translate client requirements into technical specifications and design solutions using Genesys routing software. Solution Design and Configuration: Develop routing strategies, skills-based routing rules, and queue configurations to optimize
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Posted 1 day ago

Full Time Role :: Consultant for Genesys eService Solution :: Austin TX

TekShapers

•

Austin, Texas, USA

Full-time

Hi My name is Amit Kumar and I am a Staffing Specialist at Tekshapers Inc. I am reaching out to you on an exciting job opportunity with one of our clients. Employment type Full time Job Title Consultant for Genesys eService Solution, Job Location Austin TX Duration Full Time Experience level 10+ ears Mandatory Skills Genesys Job Description Genesys 8.x, Genesys, python, RabbitMQ, Apache Kafka,Cloud (IaaS), Kubernetes As a Consultant for Genesys eService Solution, you will be responsible for
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Posted 13 days ago | Updated 1 hour ago

Genesys Developer - Full Time

United IT Solutions

•

Buffalo, New York, USA

Full-time

Title : Genesys Developer Location: Buffalo, NY (Onsite) Genesys Developer with Inbound Architect Flow with some outbound experience, Script development, and troubleshooting experience Jr to Mid Tier experienceGenesys Developer with Inbound Architect Flow experience, Script development, and troubleshooting experience Jr to Mid Tier experience
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Posted 9 days ago

Genesys Developer required in TX

UpStream Global Services

•

US

Full-time, Part-time, Third Party, Contract

POSITION Genesys Routing composer developer Austin, TX (Hybrid) Long Term Contract ORS Implementation Will be constantly utilizing your experience in Genesys eServices and Genesys suites of products (Framework, eServices, Routing, Reporting, Call Recording, WFM, etc.) throughout the entirety of this role. As the Genesys Developer, they will be writing new codes throughout the entire duration of the role. Will be working with Genesys on-premises contact center infrastructure and high viabil
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Posted 7 days ago | Updated 3 hours ago

Full Time Role :: Genesys Routing Solution :: Austin TX

TekShapers

•

Austin, Texas, USA

Full-time

Hi My name is Amit Kumar and I am a Staffing Specialist at Tekshapers Inc. I am reaching out to you on an exciting job opportunity with one of our clients. Employment type Full time Job Title Genesys Routing Solution Job Location Austin TX Duration Full Time Experience level 10+ ears Mandatory Skills Genesys Job Description As a Consultant for Genesys Routing Solution, you will be responsible for providing expertise in designing, implementing, and optimizing routing solutions using Genesys s
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Posted 13 days ago | Updated 1 hour ago

Genesys Core and Voice, Composer Routing/Platform developer

Cloudious LLC

•

Sunnyvale, California, USA

Contract, Third Party

Genesys Core and Voice, Composer Routing/Platform developer, Digital- 2 Engineers Location: Austin, TX; Sunnyvale, CA- Onsite Rate: $65 Skills required: Genesys Core and Voice, Composer Routing/Platform developer, Digital Having an extensive experience in composer routing development or understanding of the composer flows with block level features. Having worked in medium to complex routing environment on voice and digital Having experience on CloudCX (at least mid level) Good analytical skills
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Posted 23 days ago | Updated 1 hour ago

Genesys Routing Solution

TechIntelli Solutions Inc

•

Austin, Texas, USA

Full-time

Position: Genesys Routing Solution Location: Austin, TX (Day 1 Onsite) (Hybrid) Duration: Fulltime Job Description: Required skills: Genesys 8.x,Genesys, python, Cloud (IaaS) As a Consultant for Genesys Routing Solution, you will be responsible for providing expertise in designing, implementing, and optimizing routing solutions using Genesys software. Your primary focus will be on understanding client requirements, configuring routing strategies, and ensuring efficient call handling across vario
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Posted 12 days ago | Updated 5 hours ago

Genesys Cloud Solutions Architect

Abacus Service Corporation

•

Austin, Texas, USA

Third Party, Contract

Job Description: Candidate will demonstrate professionalism and leadership in representing Enterprise Telecom to customers and vendors.Utilizes high level expertise to address more difficult situations, both from a technical and customer service perspective.Provides support and guidance to more junior team members, particularly for challenging and sensitive assignments.Provides support and guidance to team members, particularly for challenging and sensitive assignments.Assesses customer needs an
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Posted 26 days ago

Genesys i3 Dialer Migration Specialist

Innova Solutions, Inc

•

Remote

Contract

Position type: Full-time -- Contract Location: FULLY REMOTE As a Genesys i3 Dialer Migration Specialist, you will: The candidate will collaborate with a team of approximately 20 members spread across four teams: Admin Support, Dialer, DBA (Data), and Development Teams. This diverse team fosters a culture of collaboration, knowledge sharing, and continuous improvement. Responsibilities: Design and administer Genesys Cloud solutions, ensuring alignment with business requirements.Utilize Genesys A
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Posted 1 day ago

Genesys Engineers

Digital Minds Technologies Inc.

•

Austin, Texas, USA

Contract, Third Party

Requirement -1: Genesys 8.x, Genesys, Cloud (Iaas), Rabbit MQ Location: Austin, TX; Sunnyvale, CA Work type: 100 % Onsite Skills required: Genesys 8.x, Genesys, Cloud (Iaas), Rabbit MQHaving a good experience on Genesys 8.x components (Framework, SIP, GVP)Troubleshooting issues withing Genesys On Premises environment including SIP and NetworkSBC knowledge will be added advantageDesign, Implementation and support of Genesys Cloud solutions, including the migration of Genesys On-Premises to cloudC
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Posted 12 days ago | Updated 5 hours ago

Genesys Systems Administrator

Innova Solutions, Inc

•

Remote

Contract

Position type: Full-time -- Contract Location: FULLY REMOTE As a Systems Administrator, you will: This position plays a critical role in supporting and developing the migration of the existing Genesys i3 Dialer to the Genesys CX Cloud Platform. Contractors in this role will possess specific skill sets essential for ensuring a successful migration and providing ongoing support. Team Description: The candidate will collaborate with a team of approximately 20 members spread across four teams: Adm
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Posted 1 day ago

Senior Genesys Test Engineer

Solugenix Corporation

•

San Antonio, Texas, USA

Contract

Senior Genesys Test Engineer San Antonio, TX (Hybrid) Long-Term Contract Job ID 2024-9728 Solugenix is assisting a client, a prestigious and large investment management company in their search for a Senior Genesys Test Engineer. This is a long-term contract opportunity based out of San Antonio, TX (Hybrid). Qualifications: 10+ years of related experience.Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cl
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Posted 8 days ago | Updated 7 days ago

Senior Genesys Test Engineer

IT Minds LLC

•

San Antonio, Texas, USA

Contract, Third Party

Position : Senior Genesys Test Engineer Location : San Antonio, Texas (Onsite) Experience : 10+ Years Job Roles & Responsibilities: Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cloud to include Genesys data and reporting.For both Functional and Non-Functional expertise in Test Case Design, Test Execution, Defect Management, Reporting and Test Asset Maintenance (manual and automated). Experience of loggin
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Posted 7 days ago | Updated 2 hours ago

Genesys Cloud Engineer

Strategic Staffing Solutions

•

Charlotte, North Carolina, USA

Contract

Genesys Cloud Engineer W2 ONLY Location: Charlotte, NC Setting: Hybrid schedule is preferred and would be 2-3 days/week in office. Contract: 12 Months+ Pay rate: $75+ Description: Experience developing in Genesys Pure Cloud.Work as part of a cross-functional team responsible for full end to end development of the Genesys application.They are expected to learn and contribute outside of their normal skill set.In addition, they are expected to teach existing resources as the company their developme
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Posted 14 days ago | Updated 2 hours ago

Genesys Developer-Onsite to start then Remote

Siaraa Technologies

•

Remote or Austin, Texas, USA

Third Party, Contract

Location- Austin, TX -Onsite to start then Remote JD: Should have 10+ years of experience in Design, develop and deploy IVR based on business requirements. Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed. Hands-on experiencing developing IVR leveraging Genesys Cloud CX Architect tool. Genesys IVR Developers on Cloud platform along with hands on Java API knowledge and development exposu
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Posted 41 days ago | Updated 2 hours ago