Job Title: Genesys Cloud Networking Advisor Duration: Short-term Contract (Part Time) Location: Remote Job Description: We are seeking a talented individual with expertise in Genesys Cloud networking, audio connector, and audio hook technologies to join our team on a short-term contract basis. As a Genesys Cloud Networking Specialist, you will play a key role in optimizing our contact center environment, ensuring seamless audio interactions and enhancing overall performance. Responsibilities:
Title: Software Engineer: (Senior) Location: Draper, UT /Remote Duration: 6 months contract (CTH based on project) Job Description: REQUIRED: CCAI (Google Dialogflow, Big Query) Contract to hire role (based on business needs and performance) Designs, modifies, develops, writes, and implements software programming applications. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certificatio
QA Analyst with Cyara (IVR Automation) experience needed to test IVR applications in both DTMF and Speech. This is a 100% remote assignment. All candidates must be US-based. The qualified candidate must have the following skills/experience: Contact Center experience a must including testing IVR Applications for both DTMF and Speech5+ years in Software Quality AssuranceExtensive experience with using Cyara (IVR Automation) and able to build automation scripts independentlyExperience converting
RESPONSIBILITIES: Kforce has a client in Draper, UT that is seeking a Senior Cisco Engineer - CCAI Responsibilities: * Designs, modifies, develops, writes, and implements software programming applications * Supports and/or installs software applications/operating systems * Participates in the testing process through test review and analysis, test witnessing and certification of software * Configure, review and oversee documentation of call flows and interdepartmental documents and communication
job summary: A wide degree of creativity and latitude is expected Cisco CV, and ICM Cisco/Genesys CCaaS and Google CCAI preferred Expert in SQL required. Job Tasks: Configure, review and oversee documentation of call flows and interdepartmental documents and communications Gather project requirements and configure to continually improve our member experience Act as a voice application subject matter expert for the internal team and business partners Join support calls with partner and providing
Red River is seeking a Design Architect to join our growing team! This position serves as a technical authority on Contact Center consulting and is experienced in translating client business needs into technology solutions. The Design Architect (DA) represents Red River as the industry subject matter expert on customer opportunities and aligns with Pre-Sales and Sales to help determine project scope, technical specifications and requirements. The DA supports the offer portfolio, service catalog
Client is a mashup of a number of telco related switching companiesIP/VoIP based technology aimed at replacing older switch technology. They compete with Cisco, Genesys and others in that market.Remote position but will be required to make customer visits when required.The incumbent will be responsible for remote support, configuration, testing and turn up of Client's Neptune platforms. The Neptune family is a carrier-class MPLS-based, multiservice IP-optical transport systems that offers the be
Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Role: Genesys Engage Location: Remote Hire Type:
firstPRO inc. is looking for a Senior Salesforce Functional Analyst for our client in Berwyn, PA. This is a full time direct hire opportunity. Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.Proven experience (8+ years) in enterprise systems analysis, with a focus on supporting digital sales and marketing teams in a manufacturing environment.Strong expertise in CRM systems (e.g., Salesforce) and Marketing Automation platforms (e.g., Elo
Hi, we are hiring for a Software Developer - Voice Applications/ IVR Developer which is remote opportunity for our direct client. Please go through the below requirement and reply with updated resume. Software Developer - Voice Applications/ IVR Developer Location: Remote Skill: Cisco CVP, CUIC and ICM, IVR, (Google Dialogflow, Big Query) Experience: 8+ yrs. Duration:6+ Months Description: Designs, modifies, develops, writes and implements software programming applications. Supports and/or inst