Help Desk 1 Jobs

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Technician 1 - Help Desk

Maximus, Inc.

On-site in Albany, New York, USA

Full-time

Description & Requirements The Help Desk Technician is responsible for responding to telephone calls, email and personnel requests for technical support. This is an on-site position Essential Duties and Responsibilities: - Responsible for responding to telephone calls, email and personnel requests for technical support. - Identify, research and resolve technical problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining to appli

Technician 1 - Help Desk

Maximus, Inc.

On-site in Albany, New York, USA

Full-time

Description & Requirements The Help Desk Technician is responsible for responding to telephone calls, email and personnel requests for technical support. This is an on-site position. Essential Duties and Responsibilities: - Responsible for responding to telephone calls, email and personnel requests for technical support. - Identify, research and resolve technical problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining to appl

Technician 1 - Help Desk

Maximus, Inc.

On-site in Eagan, Minnesota, USA

Full-time

Description & Requirements The Help Desk Technician is responsible for responding to telephone calls, email and personnel requests for technical support. This is an on-site rotation position. Essential Duties and Responsibilities: - Responsible for responding to telephone calls, email and personnel requests for technical support. - Identify, research and resolve technical problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertainin

Level 1 Helpdesk Support

Randstad Digital

On-site in Illinois, USA

Contract

job summary: Level 1-Help Desk Support Position Summary: Manages the safe, efficient, and timely flow and warehousing of goods; actively implements and controls the overall distribution concept and strategy. Duties and responsibilities: The following reflects essential functions for this job but does not restrict the tasks that may be assigned. It is not all inclusive and may be expanded to include other duties and responsibilities as the company may deem necessary. Respond to user inquiries

Help Desk - Tier 1

Alexander Technology Group

On-site in Boston, Massachusetts, USA

Full-time

The Alexander Technology Group is seeking a Helpdesk Support professional for our client, a top tier law firm in Boston. The Helpdesk Support professional will be responsible for both phone and desk side support. Communication and articulation skills must be exceptional. Previous experience in a professional services, financial, law office or highly professional environment is required. This is a permanent position that requires 4 days a week onsite in Boston MA. If you are qualified and interes

Help Desk Tier 1 or 2

Robert Half

On-site in Canby, Oregon, USA

Full-time

Description This fantastic Robert Half client is looking for a Help Desk Level 1, 2 or 3 to work onsite in Canby to support their clients. You will thrive at solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Canby, Oregon area and is a permanent opportunity. Troubleshooti

Tier 1 Helpdesk Analyst (12hrs Shift)

Leidos

On-site in Reston, Virginia, USA

Full-time

Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries appropriately. Role requires excellent oral and written communication s

Help Desk Tier 1

Turnberry Solutions, Inc

On-site in Kansas City, Kansas, USA

Full-time

Duration: 6+ months Location: KS-Topeka Overview: Every Turnberry consultant aligns with a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns with one of the eight core services Turnberry offers to clients. As a Help Desk Tier 1, you will join Turnberry's Enterprise Modernization practice and consult in the Digital Transformation service. Turnberry's Digital Transformation service provides strategy and implementation cons

Help Desk Analyst (Tier 1)

Leidos

On-site in Rockville, Maryland, USA

Full-time

Description Looking for an opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst (Tier 1) . This is an exciting opportunity to use your experience to support an End User Customer Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and VPN (Virtual Pri

Help Desk - Tier 1 Technician Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Help Desk Agent - Level 1

SolvIT

Hybrid in Rochester Hills, Michigan, USA

Full-time

JOB TITLE: Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours/week Mon- Fri, between the hours of 7am and 7pm and can include some Saturdays and holidays as needed. LOCATION: Rochester Hills, MI This position currently is primarily remote but may require occasional onsite meetings, trainings, etc. A return to work date and protocol has not been determined at this time. Who is SolvIT, Inc.? SolvIT, Inc. provides a strategic approach to technology,

Junior IT Support Specialist (Help Desk Level 1)

GalaxE.Solutions

On-site in Detroit, Michigan, USA

Full-time

What You Will Do Inventory Management: Maintain accurate records of all IT assets, including hardware and software inventory. Monitor stock levels and coordinate with procurement for timely replenishment. Conduct regular audits to ensure compliance with inventory policies. Help Desk Equipment Logistics: Manage the shipping and receiving process for work-from-home (WFH) resources. Coordinate equipment deployments and returns efficiently. Collaborate with the help desk ticketing system for trackin

Helpdesk analyst Level 1

Prosum

On-site in Lake Forest, California, USA

Contract

The Helpdesk Technician position is responsible for providing first level support for all IT support requests, which includes hardware and software troubleshooting as well as recording, tracking, and following up on the status of each IT support ticket.This position is on a 24x7 OnCall rotation schedule.The Helpdesk Technician position will handle confidential information, as well as, create and keep various department/operations reports/records.The Helpdesk Technician will also work in the fiel

Tier 1 Help Desk

Apex Systems

On-site in Harrisburg, Pennsylvania, USA

Full-time

Job#: 1326798 Job Description: Our client is looking to hire a Tier 1 Help Desk Analyst with at least 1 year of IT experience. This position will be on-site in Harrisburg, PA. All interested and qualified candidates can please contact Jordan Dobrinsky at Job Title: Help Desk Analyst Location: Harrisburg, PA Pay Rate: $16hr Responsibilities: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.Investigates and resolves computer software

HelpDesk Analyst

Groksys LLC

Hybrid in Atlanta, Georgia, USA

Contract

Role: Help Desk Analyst Location: Atlanta, GA Minimum Qualifications: High School diploma or GED Six months of IT Level 1 support experience handling customers, questions, complaints, and/or providing information in a call center environment. Preferred Qualifications 1+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. Vocational/Technical degree in computer applications, computer technology or a closely relat

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate customer data and produce activity reportsWalk customers through problem solvin

Help Desk / Service Desk Support

Odesus

Hybrid in Los Angeles, California, USA

Contract

Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire an IT Service Desk Agent for a 6+ month contract. Remote is ok but must reside within 50-100 miles of 90032 MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED.Summary: Service Desk Agent I is responsible for supporting the end user community at hospitals and clinic locations. This position will provide support for all users experiencing problems with the clinical applicatio

User Support Help Desk-Local Candidates Only

Nexgen Technologies

On-site in Denver, Colorado, USA

Full-time

(Local Candidates Only) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technologies are deployed, when new equ

Helpdesk Analyst

Digitek Software, Inc.

On-site in Harrisburg, Pennsylvania, USA

Contract, Third Party

One of our Client is looking for the position of Help Desk Analyst based on following skills: Location: PA OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is business analysis and level one and two support of systems and processes critical to providing WIC program services. Conduct daily systems monitoring and analysis to maximize effectiveness and troubleshoot problems. Confer with various technical teams and customer representatives to ensure solutions conform to customer

Business Systems Consultant 3 - Helpdesk / Customer Support

V.L.S. Systems, Inc

Hybrid in Trenton, New Jersey, USA

Contract

Role: Business Systems Consultant 3 - Helpdesk / Customer Support Location: Trenton, NJ Hybrid Duration: 06+ Months Interview: Skype/Webex/Video Position is Hybrid; 2 Days Onsite, 3 Days Remote. Project will be extended. Description: Need a BA with Help Desk, Customer Service, Analysis, and Testing experience to work in a Help Desk support role to work on provisioning user access to Judiciary applications. EXCELLENT written and verbal communication. Project: This unit has responsibility for pro