Help Desk Analyst-Bilingual Jobs in Boston, MA

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Help Desk Analyst I

Robert Half

•

Billerica, Massachusetts, USA

Full-time

Description We are searching for a skilled Help Desk Analyst I to join our team located in North Billerica, Massachusetts. This position offers a contract to hire employment opportunity. As a Help Desk Analyst, you will be responsible for triaging user issues using various software such as Office 365, Case Systems Management Software, and Bomgar (Beyond Trust) - Remote Support Software. This role is within the telecom provider industry and requires expertise in various skills including Citrix Te
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Posted 4 days ago | Updated 7 hours ago

Help Desk Analyst

Robert Half

•

Beverly, Massachusetts, USA

Full-time

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Hi Tech Engineering field. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. Located in Beverly, Massachusetts, the Help Des
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Posted 25 days ago | Updated 7 hours ago

Bilingual Service Desk Analyst

TriCom Technical Services

•

Remote

Contract

Bilingual Service Desk Analyst Responsibilities 50% Work assigned Service Desk ticket queues:Work a variety of tickets for all types of customers (consumers, regulators, and industry partners);Work access management tickets for regulators and industry partners;Answer consumer tickets, which primarily focus on our proprietary Insurance policy locator software.50% Answer phone calls from external customers; which include regulators, industry partners, and consumers.Requirements Must be fluent in
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Posted 1 day ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick