Help Desk Analyst-Bilingual Jobs in Dallas, TX

Refine Results
1 - 3 of 3 Jobs

Help Desk Analyst

DMI

•

Dallas, Texas, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 27 days ago | Updated moments ago

Bilingual Service Desk Analyst

TriCom Technical Services

•

Remote

Contract

Bilingual Service Desk Analyst Responsibilities 50% Work assigned Service Desk ticket queues:Work a variety of tickets for all types of customers (consumers, regulators, and industry partners);Work access management tickets for regulators and industry partners;Answer consumer tickets, which primarily focus on our proprietary Insurance policy locator software.50% Answer phone calls from external customers; which include regulators, industry partners, and consumers.Requirements Must be fluent in
Easy Apply
Posted 1 day ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick