Help Desk Analyst-Bilingual Jobs in Raleigh, NC

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Help Desk Analyst / Desktop Support Engineer

Solomons International

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Raleigh, North Carolina, USA

Contract, Third Party

Help Desk Analyst / Desktop Support Engineer: The NC DIT-Transportation is seeking a Technical Specialist for a 12 month engagement to work on the Accounts Team. The Technical Specialist is a senior-level resource with specialized knowledge and experience in a specific technology. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to
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Posted 1 day ago | Updated 1 day ago

Bilingual Service Desk Analyst

TriCom Technical Services

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Remote

Contract

Bilingual Service Desk Analyst Responsibilities 50% Work assigned Service Desk ticket queues:Work a variety of tickets for all types of customers (consumers, regulators, and industry partners);Work access management tickets for regulators and industry partners;Answer consumer tickets, which primarily focus on our proprietary Insurance policy locator software.50% Answer phone calls from external customers; which include regulators, industry partners, and consumers.Requirements Must be fluent in
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Posted 1 day ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick