Help Desk Analyst II Jobs in 04101

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Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 7 days ago

Help Desk Analyst

Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 5 days ago | Updated 4 hours ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 41 days ago | Updated 7 days ago

Data and Reporting Analyst II - Remote

Prime Therapeutics, LLC

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Remote

Full-time

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Data and Reporting Analyst II - Remote Job Description Summary Provides data collection, data management, data analysis and reporting, and decision management tool design and development. Responsible for interfacing with IT to ensure utilization and effective use of IT sponsored tools. Provide basic pro
Posted 4 hours ago

Incident Response Analyst II

The DigiTrust Group

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Remote

Full-time

The DigiTrust Group is revolutionizing cyber security and we're looking for an Incident Response Analyst II to join our growing team. We re hackers at heart and we re on a mission to defend global organizations against information security threats. As an Incident Response Analyst II, your efforts will prevent the capabilities of nation-state and organized crime threat actors targeting global organizations. You ll drive fast and effective incident identification, response and remediation utilizin
Posted 4 days ago | Updated 12 hours ago

Cyber Security Analyst II

Zachary Piper Solutions, LLC

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Remote

Full-time

Piper Companies is looking for a Cyber Security Analyst II for a health insurance company in New Jersey for a 100% Remote, Full-Time Opportunity. Responsibilities for the Cyber Security Analyst II: Actively search for malicious internal and external threats working with the CSA I & IIs to ensure 24/7/365 Cyber Security Operations Center (CSOC) support and be the Tier 3 CSOC Analyst Monitor the effectiveness of the Enterprise wide information security program Mentor security analysts regarding r
Posted 8 days ago | Updated 5 hours ago

Data Analyst II

BCforward

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Remote

Contract

Data Analyst II BCforward is currently seeking a highly motivated Data Analyst - II for a remote opportunity in the United States! Position Title: Data Analyst 2 Location: Remote / Pacific Hours Anticipated Start Date: 05/01/2024. Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 6 Months. Job Type: Contract/Remote. Pay Range: $40.00 - $45.00 Please note that actual compensation may vary
Posted 27 days ago | Updated moments ago

IT Help Desk

Cigniti Technologies Inc

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On-site in Westbrook, Maine, USA

Contract

Role: IT Help Desk Location: Westbrook, ME (5 days onsite) Duration: 8+ Months TOP (3) REQUIRED SKILLSETS: Hardware/Software troubleshooting skills Customer Service Communication/Teamwork NICE TO HAVE SKILLSETS (OPTIONAL): Computer deployment experience (SCCM/Autopilot) Microsoft Office troubleshooting Active Directory This role s primary responsibilities will be hardware deployment and in-person IT support. Deploying new workstations for internal employees using Windows Autopilot. Providing h
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Posted 13 days ago

IT Support Tech

Pro Search, Inc.

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On-site in Portland, Maine, USA

Contract

IT Support Tech Overview: Join our client's initiative to enhance student outcomes through effective data utilization. As part of this effort, they are modernizing their information system and improving data quality across connected systems. They seek a dedicated IT Support Specialist to provide comprehensive assistance to their customer base. If you have a passion for technology and a commitment to improving education, this role offers a rewarding opportunity to make a difference. Responsibilit
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Posted 8 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 11 days ago | Updated 15 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 41 days ago | Updated 1 day ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 8 days ago

Senior Windows Server Generalist

Serenity Info Tech, Inc.

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Remote

Contract, Third Party

Title: Senior Windows Server Generalist Location: Raleigh, NC Remote Duration: 12 Months Client: State of North Carolina Job Description: This is a remote position. However, the candidate may be required to come onsite for work in the Raleigh office when onsite works is required. The NC Administrative Office of the Courts (NCAOC), Technology Services Division (TSD), seeks a qualified Windows Server Administrator to assist with management, administration, and maintenance of NCAOC Virtualized S
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Posted 15 hours ago

Fullstack Application Developer

Pan Asia Resources Pte Ltd.

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Remote

Full-time

We are currently seeking Full Stack Application Developer with deep expertise in Java, web, and database technologies. As a full stack Java Application developer of the Business Systems Development team, you will participate in designing, developing and implementing exchange systems that directly support trading, help desk, surveillance, clearing, business intelligence, finance and other complex middle and back office operational systems. Strong written and oral communication skills are essentia
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Posted 1 day ago

Technical Writer

Advent Global Solutions, Inc.

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Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin
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Posted 7 days ago | Updated 6 days ago

PHP Developer

Technology Consulting Inc.

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Remote

Full-time

TCI has an immediate need for a PHP Developer in Washington, DC area for hybrid remote. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the possibility of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits. THIS POSITION REQUIRES SHIP AND A PUBLIC TRUST SECURITY CLEARANCE. SUMMARY The PHP Developer will be responsible for
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Posted 15 days ago | Updated 1 day ago

Jr Production Support Analyst

Navigant Consulting

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Remote

Part-time

Job Family : User Support (Digital) Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : Receive application support requests from the Level 1 help desk or other help desks, perform initial triage.Create tickets and/or confirm ticket receipt in Government's Remedy ticketing system. Ensure Tier 2 and 3 support personnel are aware of critical tickets.Escalate critical issues to the appropriate team point of contact. Communicate with customers and/or st
Posted 1 day ago | Updated 4 hours ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 13 days ago | Updated 1 hour ago

Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

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Remote

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 1 day ago | Updated 4 hours ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
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Posted 13 days ago | Updated 3 hours ago