Help Desk Analyst Jobs in Wilmington, DE

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Help Desk Analyst

Robert Half

•

Haddonfield, New Jersey, USA

Full-time

Description Do you excel at coming up with creative solutions to technical issues? Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Legal field. We encourage you to apply to this Help Desk Analyst position, if you have strong problem-solving skills and a passion for making effective change within an organization. Located in Haddonfield, New Jersey, the Help Desk Analyst opportunity is a permanent role. Your re
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Posted 18 days ago | Updated moments ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 6 days ago | Updated moments ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 8 days ago

Help Desk Analyst

Robert Half

•

Remote or Mount Pleasant, South Carolina, USA

Contract

Description We are seeking a Help Desk Analyst to join our team in the Health Pharm/Biotech industry, located in Mount Pleasant, South Carolina. This role involves providing assistance for user issues, prioritizing these issues, and handling tasks related to VPN connection and passwords. This role also requires experience with onboarding and offboarding in AWS. This position offers a short term contract employment opportunity. Responsibilities: Deliver customer service oriented support for MS 36
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Posted moments ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 42 days ago | Updated 8 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 1 day ago | Updated 10 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 12 days ago | Updated 10 hours ago

Desktop Support

Phoenix Technology Partners, LLC

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Wilmington, Delaware, USA

Contract

Providing support to desktops, notebook systems, hardware, and customer related services. Providing assistance to end users for firm-approved applications using a variety of different methods. Those applications include: Microsoft Office, Outlook, Remote Desktop Services, VPN, and other applications as deemed necessary Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors and peripheral hardware; also scanning computers for viruses Troubleshoot
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Posted 1 day ago | Updated 10 hours ago

IS Sr Technician

EDI Specialists, Inc.

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Bridgeton, New Jersey, USA

Full-time

Overview: The IS Senior Technician role is to support and maintain in-house end user computing devices such as desktop systems, laptops, smart phones, printers, scanners and other computing peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, equipment, operating systems and software while ensuring optimal performance.The IS Senior Technician will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and a
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Posted 8 days ago | Updated moments ago

Helpdesk (iPad/IPhone) Support

Zachary Piper Solutions, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Help Desk Analyst on-site in the Radnor/Wayne area of PA . Responsibilities for the Helpdesk Analyst: Provide end-user support on-site resolving Hardware and Software issues Work with Microsoft products including 365/Azure Active Directory Provide support for outbound Sales Reps troubleshooting their iPads and iPhones Remotely Ability to setup workstations and assists in A/V troubleshooting and support Ability to work 5 Days a week on-site Qualifications for
Posted 60+ days ago | Updated 1 hour ago

Helpdesk Analyst

Judge Group, Inc.

•

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk Analyst 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issues. 5.Evaluates systems and processes in an
Posted 60+ days ago | Updated 12 hours ago

Helpdesk Administrator

Motion Recruitment Partners, LLC

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Philadelphia, Pennsylvania, USA

Full-time

An automation firm that partners with some of the biggest robotics brands and Fortune 500 businesses, is seeking a helpdesk administrator on a contract basis. In this position, you'll be handling 30 internal user needs, setting up new PCs, changing passwords, managing Google Suite accounts, and providing level 1 desktop assistance in a mixed Windows and Linux environment. They are seeking a person who can assist users with different demands and who possesses a good technical grasp. In this helpd
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Posted 41 days ago | Updated 11 hours ago

Helpdesk Support Specialist

Mitchell Martin, Inc.

•

Audubon, Pennsylvania, USA

Full-time, Contract

Our client is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products is looking for an Helpdesk Support SpecialistLocation: Audubon, PA Type: Full-TimePosition Summary: The IT Support Specialist will be responsible for providing technical support via phone, email, and web for Network and Software related issues. The individual is responsible for problem analysis, documentation, resolution and escalation.Essential Func
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Posted 16 days ago | Updated moments ago

Helpdesk Administrator

Motion Recruitment Partners, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Helpdesk Administrator An automation company, in Philadelphia, that works with some of the largest brand names in robotics and fortune 500 companies, is looking to hire a Helpdesk administrator on a contract basis. In this role you will be doing level 1 desktop support in a mixed Windows and Linux environment, setting up new computers, password resets, managing accounts in google suite, and supporting their 30 internal users. The client is looking for someone with a strong technical understandin
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Posted 42 days ago | Updated 11 hours ago

IT Helpdesk Technician

TEKsystems c/o Allegis Group

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Bryn Mawr, Pennsylvania, USA

Full-time

Description: 1. Provide company-wide, level 1 support for supported Hardware, Software, Applications, Remote access and User Accounts 2. Support Windows 7 & Windows 10 laptops, desktops and tablets: End-user support, testing, configuration, troubleshooting, problem resolution and escalation. 3. Configure employee's BYOD mobile devices, Aqua Email and Aqua applications. Provide level 1 support for Airwatch, multifactor authentication setup, Aqua Email and Aqua applications on BYOD mobile devices.
Posted 4 days ago | Updated 11 hours ago

Technical Analyst I

TEKsystems c/o Allegis Group

•

King of Prussia, Pennsylvania, USA

Full-time

Description: This Role will be onsite and have to travel around the Greater Philadelphia area Must reside in the Philadelphia, PA metropolitan area. 100% on-site position The Technical Support Analyst I will work as part of the Tempo Technology Services team to provide technical support within the 50 HOPCo Northeast clinical sites. This work will include, help desk phone support, PC support, interactions with third-party service providers and software/hardware vendors, troubleshooting technical
Posted 1 day ago | Updated 12 hours ago

Application Analyst (Clinical)

Zachary Piper Solutions, LLC

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Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Clinical Application/IT Analystto be part of an emerging Biotech company located in Philadelphia to help provide support and analytics initiatives. *Must have worked to some capacity supporting Laboratory environments* Responsibilities of the Application Analyst: Individual will be supporting applications and end-users within Laboratory research environment.Work directly with Labops teams configuring instruments, support IT issues and performing Application ana
Posted 60+ days ago | Updated 1 hour ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 5 hours ago | Updated 3 hours ago

Marine Transportation System Specialist (CYBER), GS-0301-12

USAJOBS

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Philadelphia, Pennsylvania, USA

Full-time

Duties As a Marine Transportation System (MTS) Cybersecurity, this position is responsible for the implementation and enforcement of all hazards and cybersecurity related executive orders, acts, regulations, laws, and Coast Guard policy supporting the safety and security of ports and waterways. Develops operational cybersecurity policies and assist in the implementation of policies, plans, procedures , and exercises for all cyber incidents that impact the marine environment, port security, or m
Posted 60+ days ago | Updated 3 days ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 42 days ago | Updated 2 days ago