Help Desk Associate Jobs

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Associate Help Desk Support Specialist

NuAxis LLC

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On-site in Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 7 days ago | Updated moments ago

Associate (IT Helpdesk Technician)

Speridian Technologies LLC

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On-site in Los Angeles, California, USA

Third Party, Contract

Associate (IT Helpdesk Technician) Los Angeles, CA (Onsite) Long Term Scope and Responsibilities:Field incoming IT requests from end users via phone, email, MS Teams and Service Desk system in a courteous manner.Provide prompt deskside hardware and software support for assigned officesCoordinate with Tier 1 for LA escalationsDocument all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Prioritize and schedule problems
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Posted 3 days ago

Help Desk Associate

Triumph Services

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On-site in Richmond, Virginia, USA

Full-time

Help Desk Associate Contract to Hire Onsite Triumph Services is seeking a highly motivated and customer-oriented individual to join our client's IT support team as an Entry-Level Helpdesk Associate. As a key member of the helpdesk team, you will be responsible for providing efficient and effective technical assistance to end-users, resolving issues, and ensuring smooth IT operations within the organization. This is an excellent opportunity for someone looking to kickstart their career in IT sup
Posted 60+ days ago | Updated 10 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 7 days ago | Updated 7 days ago

HelpDesk Delivery Manager

Nagarro Inc

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On-site in New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:
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Posted 8 hours ago

Help Desk Technician

Allied Consultants, Inc.

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On-site in Austin, Texas, USA

Contract, Third Party

OverviewTexas GovLink, Inc. helps state and local governments identify staff to work on their information technology projects. Many of our clients are going through enterprise level modernization of their software solutions and require experienced information technology professionals to become part of their team on these long-term projects. One of our large Texas government clients uses a broad array of technologies and 3rd party service providers to support their statewide business operations.
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Posted 2 days ago | Updated 8 hours ago

Helpdesk Support

Sonus Software Solutions Inc.

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On-site in Los Angeles, California, USA

Contract

Hi, Hope you are doing great. Please find the below requirement for Helpdesk Support Role: Helpdesk Support Location: Los Angeles, CA All proposed technical resource(s) must have minimum of two (2) years experience in providing Help Desk Support Services in the following areas: a) Supporting Windows, Mac OS, iOS, and Chromebooks systems b) Supporting hardware issues for Apple and non-Apple (PC s and Laptops) Equipment c) Knowledge and experience with computer terminologies and concepts d) Know
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Posted 6 hours ago | Updated 4 hours ago

IT Operations Technical Call Center Support

Connexions Data Inc

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On-site in Memphis, Tennessee, USA

Contract

IT Operations Technical Call Center Support Start: Immediate Type: W2 Contract Duration: Multi Year Location: Memphis, Tennessee (On site) Active Secret Clearance required Description: Required Skills: Must have a Security+ qualification, no exceptions Preferred Skills: Navy or HR IT system experience preferred, contact center/customer center experience preferred Day-to-day Responsibilities: The service desk tickets average 5,000 to 6,000 monthly. Tickets are created from phone calls, emails
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Posted 8 days ago | Updated 9 hours ago

Help Desk Support

Cogent IBS, Inc

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Hybrid in Golden, Colorado, USA

Contract

Job Description Hiring Help Desk Support I Hybrid Location: Golden, Colorado Duration: 05/10/2024 - 10/31/2024 Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related
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Posted 2 days ago

Help Desk Analyst

Paragon IT Professionals

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On-site in West Des Moines, Iowa, USA

Contract

IT Service Desk Analyst Provide Hardware/Software supportMobile (Apple/Android) supportCustomer Service skillsWork within different levels of an organizationPhone and In Person support with internal customersGreat Attitude and Mindset - willing to learn
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Posted 4 days ago

Help Desk Representative

Innova Solutions, Inc

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Hybrid in Cranberry Township, Pennsylvania, USA

Full-time

Innova Solutions is immediately hiring for a Help Desk Representative Position type: Fulltime/Contract Location: Cranberry Township, PA - 16066 Duration: 04 Months Shift: Mon-Fri 7:00am-4:00pm. Hybrid Role (3 Days in Office, 2 Days Remote) As a Help Desk Representative you will: Provides support to end users and IT systems on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, emails, and personnel requests for technical support.Performs pro-a
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Posted 1 day ago

Help Desk Support

Cogent IBS, Inc

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Hybrid in Golden, Colorado, USA

Contract

Hiring Help Desk Support I Hybrid Location: Golden, Colorado Duration: 05/10/2024 - 10/31/2024 Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related ar
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Posted 2 days ago

Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidates

Emergere Technologies

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Remote

Contract, Third Party

Position: Product Support Analyst 3 - Leadership of a help desk / service desk Location: Remote(Looking for only local to Texas candidates) Required: 8 Years: Leadership of a help desk/service desk 2 Years: Developing process/training documentation, researching and resolving escalated problems, including the most complex and/or critical customer issues
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Posted 6 hours ago

Help Desk Support - Local to Golden, CO

SPECTRAFORCE TECHNOLOGIES Inc.

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On-site in Golden, Colorado, USA

Third Party, Contract

Help Desk Support Golden, Colorado 80401 (Only Fridays - Work from home) 6 Months Duties: Provides support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, email and personnel requests for technical support.Documents, tracks and monitors the problem to ensure a timely resolution.May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related area.Has knowledge of c
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Posted 2 days ago

Help Desk Support - Locals Only ( Des Moines, IA)

Skywalk Global

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On-site in Des Moines, Iowa, USA

Third Party, Contract

Hi, We are currently hiring for Help Desk Support - Locals Only ( Des Moines, IA). Candidates must be local to Des Moines, IA. This is an onsite position. Please find the JD below and apply. Position Description: We are seeking a temporary Help Desk Support to assist with the Community Onboarding process. The primary responsibilities will include ticket management and providing Tier 1 support. The selected candidate will join the team in May 2024, with work expected to commence in June and July
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Posted 2 days ago | Updated 2 days ago

Technical Support Engineer

Berry Appleman & Leiden

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On-site in Atlanta, Georgia, USA

Full-time

Must report to the Atlanta office full-time. Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There s no denying our work is demanding, both in volume and pace, but we re up for the challenge. We love the balance of hard work and fun so, you ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel
Posted 9 days ago

IT Technical Support

InfiCare Technologies

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On-site in Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: Full Time/ Permanen Note: This will be X00% onsite role (M-F). Shift timing for our team will be X:XX am to XX:XX need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win X0, Win X00X, Win X012, WESX Active directory, Group policy, DHCP, DNS. Microsoft SCCM X012 Sever Manage
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Posted 15 days ago | Updated 2 hours ago

Customer Support Analyst (Onsite)

DP Professionals Inc

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On-site in Columbia, South Carolina, USA

Contract

DPP is seeking a Customer Support Analyst for an opportunity with our client in the banking industry in Columbia, SC.Work arrangement: Onsite W2 position; 6 monthsResponsibilities: Receives, investigates and responds to customer inquiries regarding complex products, services and issues via all channels through which customers are served. Will train on new business applications and be prepared to support upcoming system implementations. Maintains high levels of customer satisfaction, demonstrates
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Posted 16 days ago | Updated moments ago

Helpdesk Analyst

Beacon Hill Staffing Group

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On-site in Columbus, Ohio, USA

Contract

Required Skills: 2+ years' experience working in a technical support or customer service-related role Experience troubleshooting Windows 10 and iOS devices Must have strong examples of providing excellent customer service Strong level of patience and ability to break down technical information into a non-technical way Ability to analyze and solve problems over the phone and in person Willingness to learn about new technologies Strong verbal and written communication skills Desired Skills
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Posted 2 days ago | Updated 2 hours ago

MAINFRAME IAM CONSULTANT

3Core Systems, Inc

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Hybrid in Miami, Florida, USA

Contract, Third Party

3Core Systems, Inc is an SAP and Success Factors Partner with employees located across the United States. Our organization is dedicated to customer and employee satisfaction. We provide High Quality, Cost efficient and Competitive Solutions and Resources. 3Core Systems is looking for MAINFRAME IAM CONSULTANT for one of our clients in Miami, FL HYBRID 3 DAYS Title: MAINFRAME IAM CONSULTANT Location: Miami, FL HYBRID 3 DAYS Duration: 3-6 MONTHS WITH EXTENSIONS AND COULD EVENTUALLY CONVERT Here is
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Posted 7 hours ago