Help Desk II Jobs

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Help Desk Support

TEKsystems c/o Allegis Group

•

Kansas City, Missouri, USA

Full-time

Description Daily Job Requirements Serve as first contact with customers who need technical assistance via Phone or E-Mail Provide Customer Assistance Response to Customer Issues via Phone, E-Mail, in person, and computer chat Follow-up with customers to ensure issues are resolved Provide needed information on IT Products or Services Document customer interactions Keep record of Problems and their resolution through client Source of Record (SysAid) Manage Help Desk tickets in a timely manner, if
Posted 2 days ago | Updated 8 hours ago

Help Desk Analyst I

Robert Half

•

Skokie, Illinois, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Skokie, Illinois. In this role, you will provide exceptional support to faculty and students, addressing technical issues with professionalism and efficiency. This is a long-term contract position offering opportunities to expand your responsibilities over time. Responsibilities: Provide first-line technical support to faculty and students, resolving hardware and software issues with a customer-focused approach. Tr
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Posted 2 days ago | Updated 8 hours ago

Helpdesk Specialist

TriosysIT Inc.

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Washington, District of Columbia, USA

Contract, Third Party

Roles and Responsibilities Include: Resolve technical issues and closing out assigned.Service/Incidents requests within the agency's Service Level Agreements. Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources. Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (bothWindows and Apple), off-the-shelf products (e.g. Microsoft Office, Project, Visio, Outlook) and
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Posted 51 days ago | Updated 1 day ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics Information Technology

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Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician w
Posted 36 days ago | Updated 23 hours ago

Help Desk

TriosysIT Inc.

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

Client seeks someone with customer service experience, people skills, prefer a team environment and have basic IT experience. They can teach the IT, but the candidate either will have or doesn t have people and customer service skills. The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, ap
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Posted 60+ days ago | Updated 1 day ago

Helpdesk System Analyst

Skywalk Global

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Atlanta, Georgia, USA

Full-time, Third Party

We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. NOTE: Candidates that were submitted to DOAS Helpdesk System Analyst (760503) need not apply. All resumes were reviewed by DOAS. Please submit candidates with a proven track record. Job Description: As a Help Desk System Analyst, you will play a critica
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Posted 1 day ago

Help Desk Analyst III

Robert Half

•

Los Angeles, California, USA

Full-time

Description We are looking for an experienced Help Desk Analyst to join our team in Los Angeles, California. In this role, you will provide comprehensive IT support to ensure seamless technology operations across the firm. Your expertise will contribute to maintaining high standards of service, troubleshooting technical issues, and optimizing system functionality. Responsibilities: Prepare and deploy desktop and laptop systems, including imaging, configuration, testing, and quality assurance.
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Posted 20 hours ago | Updated 8 hours ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician w
Posted 39 days ago | Updated 11 hours ago

Helpdesk System Analyst

OP Consulting Group LLC

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Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Work Schedule: The candidate must be local to Atlanta and be able to come to the office every day to work. This is a temp to perm position. The candidate must be local and come to the office every day. Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assist
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Posted 1 day ago | Updated 4 hours ago

Help Desk Technician

Robert Half

•

Des Moines, Iowa, USA

Contract

Description We are looking for a skilled Help Desk Technician to provide reliable technical support and assistance to end-users in Des Moines, Iowa. This long-term contract position is ideal for individuals with a strong background in troubleshooting, customer service, and IT systems. The role involves addressing technical issues, ensuring smooth operations, and delivering excellent service to internal and external stakeholders. Responsibilities: Respond promptly to user inquiries and technical
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Posted 17 days ago | Updated 8 hours ago

Help Desk Analyst

Robert Half

•

Woodridge, Illinois, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our dynamic team in Woodridge, Illinois. In this role, you will provide technical support across a wide range of hardware, software, and network systems, ensuring seamless operations for over 2,000 end users. This position offers an exciting opportunity for career growth within a collaborative and innovative IT department. Responsibilities: Deliver Level 1 and occasional Level 2 technical support for hardware, software, and ne
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Posted 16 days ago | Updated 8 hours ago

Help Desk Manager

Robert Half

•

Cape Coral, Florida, USA

Full-time

Description FULLY ONSITE Help Desk Manager/Supervisor in Naples, FL/Cape Coral, FL We are looking for a skilled Help Desk Manager to oversee a small team of IT support specialists in Cape Coral, Florida. This Contract-to-Permanent position offers the opportunity to lead daily help desk operations while ensuring exceptional technical support for systems based on widely used software platforms. The ideal candidate will possess strong leadership qualities, technical expertise, and a commitment to o
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Posted 3 days ago | Updated 8 hours ago

IT Help Desk Analyst

TEKsystems c/o Allegis Group

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Denver, Colorado, USA

Full-time

Looking for IT Help Desk Support Analyst with AT LEAST 3 years of recent help desk troubleshooting experience in a call center environment, ideally enterprise company. This will be a Hybrid work environment in the South Denver area. Job Description The Help Desk Analyst will support several thousand internal users, hundreds of applications from Microsoft/O365 to proprietary software issues. Users can expect to take anywhere from 10-30 calls a day, the overall desk takes 800-1100 calls per day. S
Posted 8 days ago | Updated 8 hours ago

Information Technology Helpdesk Specialist - Full Time - Days

Dayforce

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Niagara Falls, New York, USA

Full-time

JOB TITLE: Information Technology (IT) Helpdesk Specialist CLASSIFICATION: Full Time, Non-Exempt PROGRAM/DEPARTMENT: Information Technology IMMEDIATE SUPERVISOR: IT Manager POSITION SUMMARY: A proactive and skilled IT Helpdesk Specialist will be a part of a dynamic IT support team. This position will be the first point of contact for employees seeking technical assistance with hardware, software, and basic network issues. This position will diagnose problems, provide troubleshooting guidance,
Posted 7 days ago | Updated 11 hours ago

Help Desk Technician

Decisionpoint Corporation

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Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t
Posted 60+ days ago | Updated 8 hours ago

Help Desk Support Specialist (3-Month Contract)

Motion Recruitment Partners, LLC

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San Francisco, California, USA

Full-time

We're working with a fast-growing, innovative AI company that's in search of a Help Desk Support Specialist to join their internal IT team on a 3-month contract. This is a hands-on, employee-facing role where you'll be the first line of support, helping staff across the company stay productive and connected. If you're someone who thrives in a collaborative, fast-paced environment and enjoys solving technical issues with a customer-first mindset, this could be a great short-term opportunity. Wha
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Posted 60+ days ago | Updated 8 hours ago

Help Desk / onsite

Motion Recruitment Partners, LLC

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Wilmington, Delaware, USA

Full-time

A well-established company in Wilmington, DE is looking to bring on a Support Technician to join their IT support team. This is a full-time opportunity offering exposure to a wide range of technologies and direct interaction with end users. You'll be supporting Windows and Mac environments, Microsoft 365, and hardware/software troubleshooting in a fast-paced, team-oriented setting. This is a great role for someone who's passionate about technology and enjoys solving problems. You'll be the face
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Posted 9 days ago | Updated 8 hours ago

Help Desk Manager

SumasEdge Corporation

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Cape Coral, Florida, USA

Contract

Job Title:- Help Desk Manager Location:- Cape Coral, FL (Onsite) Duration:- Contract to hire Job Description Job Overview We are seeking an experienced Help Desk Manager to lead and supervise a small team of two Help Desk employees in delivering exceptional technical support. The ideal candidate will have over 5 years of experience managing a help desk team, with strong expertise in Microsoft infrastructure, including MS Windows and Azure Active Directory (Azure AD). This role requires excellent
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Posted 1 day ago

Helpdesk Engineer / Austell, GA / On-Site / Fluent in Spanish

Motion Recruitment Partners, LLC

•

Austell, Georgia, USA

Full-time

A large manufacturer in the construction industry is looking for a Helpdesk Engineer who can join them full-time in their Austell office daily. This position requires an individual fluent in both English and Spanish to help them manage their helpdesk portal. You will be joining a tenured team and helping with troubleshooting for hardware and software support with Android phones, Tier 1-3 tickets for their helpdesk portal, and utilizing Windows 11 for desktop support. This is an awesome opportuni
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Posted 51 days ago | Updated 8 hours ago

NESD Help Desk Agent III - Charleston

General Dynamics

•

North Charleston, South Carolina, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Call Center, Critical Thinking, Customer Service, Information Technology (IT), Standard Operating Procedure (SOP) Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Are you technically savvy? Would you enjoy a career that directly keeps
Posted 5 days ago | Updated 11 hours ago