Help Desk Representative jobs

Phoenix, Arizona

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Today

Description About the Role We are seeking a Help Desk Representative to join our Small Business Insurance Help Desk Team. This role provides first-level technical assistance and customer service support to both internal and external clients. The ideal candidate will be customer-focused, detail-oriented, and skilled at handling inquiries in a fast-paced environment. Key Responsibilities Provide timely and professional customer service to inbound calls in an automated call delivery environment.M

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Contract

USD 20.00 - 20.00 per hour

Help Desk Representative - Healthcare - Remote Wisconsin

Remote or Milwaukee, Wisconsin

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Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Help Desk Representative - Healthcare - Remote Wisconsin job contains positions associated with providing consultancy utili

Full-time

USD 29,100.00 - 41,600.00 per year

Help Desk Ticket Lead

Lawrence, Massachusetts

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Today

Job Summary: The Help Desk Ticket Lead oversees the day-to-day operations of the IT help desk ticketing system and provides technical support, guidance, and coordination to the IT support team. This role is responsible for ensuring timely and efficient resolution of user requests and incidents, assisting with hands-on troubleshooting (from Tier 1 to Tier 2 complexity), and escalating issues when necessary. The Help Desk Ticket Lead also monitors ticket flow, enforces service standards, assists

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Full-time

$80000

Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transfor

Full-time

USD 26.98 - 36.50 per hour

Contractor - Help Desk Analyst

Scottsdale, Arizona

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Today

job summary: Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. location: Scottsdale, Arizona job type: Contract salary: $17 - 21 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Identifies, researches and resolves the most complex technical problems.Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support.Documents, tracks, and monitors the problem us

Contract

USD17 - USD21

Application Support Help Desk analyst

Durham, North Carolina

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23d ago

Hi, I am looking for Application Support Help Desk analyst for my client. Skill: Experience and knowledge of browser-based applications.Experience researching, analyzing and interpreting automated system problems.Experience working in a Application/Production Support based (not hardware) help desk environment.Working knowledge of social services and subsidized Child Care / Providers.Broad knowledge of the NC FAST application and functionality.Experience writing and running SQL queries.Experience

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Contract

$10 - $22

Help Desk IT Support

Hybrid in Jersey City, New Jersey

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6d ago

Help Desk IT Support Location: Jersey City,N J / CA /TX/Atlanta ,GA 1+Year

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Contract, Third Party

Depends on Experience

Help Desk Engineer :: Sanjose CA (Onsite)

San Jose, California

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Today

Role: Help Desk Engineer Location: San Jose CA (Onsite) Duration: 6 - 12+ Month Contract Technical Requirements: Key Responsibilities: 2+ years of exp Respond to user requests via chat, email, phone, or ticketing systems. Troubleshoot and resolve issues related to hardware, software, applications, and networks. Escalate unresolved issues to higher-level support or specialized teams. Document incidents, resolutions, and updates in the ticketing system (e.g., ConnectWise). Manage IT inventor

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Contract, Third Party

Helpdesk Manager

Dublin, Ohio

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Today

Required Skills: 5+ years' experience working in IT support/helpdesk related roles 3+ years' experience in a supervisory or management capacity Experience working in a Windows 10/11 environment Experience working with a ticketing system Experience utilizing Active Directory Experience defining and managing SLAs/KPIs to ensure service quality and efficiency Excellent customer service skills Desired Skills: Bachelor's degree in Information Technology, Computer Science, or related field of

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Contract

Help Desk Analyst

Grand Rapids, Michigan

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Today

job summary: Our West Michigan Client has a contract opportunity for a Help Desk Analyst. This is an entry level role ideal for a recent college graduate who has done some internships. The role is onsite in Grand Rapids and has potential to convert to full time employment. location: Grand Rapids, Michigan job type: Contract salary: $28 - 30 per hour work hours: 9am to 5pm education: Bachelors responsibilities: Deploy, update, inventory, and maintain computers and mobile devices using Mic

Contract

USD28 - USD30

Help Desk Analyst

Huntington Beach, California

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Today

The role of the Help Desk Analyst is to ensure proper technology operation so that operators can execute our brand efficiently. This includes receiving, prioritizing, documenting, and actively resolving support requests. Problem resolution may involve the use of diagnostic and request tracking tools, as well as require that the individual give remote assistance and personal follow-up. The person in this role is responsible for providing Gold Standard, first level technical support to all team m

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Contract

$25 - $27.00 per hour

Help Desk III Madison, WI Hybrid 12 Months MUST BE current resident of Wisconsin

Madison, Wisconsin

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Today

Role: Help Desk Location: Madison, WI Hybrid Duration: 12 Months Must be current resident of Wisconsin Top Required Skills & Years of Experience: - Service Desk & IT/Desktop Support (2-5+ years of relevant experience) - Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience) - Strong communication and customer service skills Nice to Have Skills: - Flexibility to help service desk during peak hours - Image and deploy PCs (2-5 years' experience)

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Contract

Depends on Experience

Help Desk Technician- DAYS - TS/SCI w/ poly

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transfor

Full-time

USD 25.50 - 34.50 per hour

Helpdesk/IT Support Technician

College Station, Texas

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Today

Summary: We are seeking a Help Desk / IT Support Technician for an urgent short-term contract in College Station, TX. The role will support the setup of IT infrastructure for a large live event at a stadium. Candidates must be local to College Station or able to reliably commute. Responsibilities: Device Deployment: Install, configure, and deploy Windows devices on-site. Network Support: Handle basic networking tasks, including switch/router setup and troubleshooting connectivity issues. Event

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Contract

W2 - Help Desk II (Identifies root cause of problem and fixes it) - Onsite/Local

Appleton, Wisconsin

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Today

Description: This position is contract to hire with a 6-month renewal period. Client intends to convert this resource and is unable to provide sponsorship. Client is looking for a Help Desk II Will close to submissions on 9/19 at 4:00PM CST. Top Skills & Years of Experience: -1-3 years experiences in the following skills Assists all users (internal and external) with software/hardware/network requests and issues related to County provided systems. Identifies root cause of problem and fixes it.

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Contract

Compensation information provided in the description

IT Help Desk Technician

Colorado Springs, Colorado

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Today

Our client is seeking a Tier I/II Help Desk Technician for an onsite position in Colorado Springs, CO. DUTIES:Provide first level support for all PCs, Printers, Thin Clients, Point of Sale Terminals, and all applications.Performs required installs, configurations, and maintenance of applications on PCs.Provide user support for all computer systems used.Daily help desk operations including but not limited to, telephone support, diagnosing problems, and completing regularly scheduled activities.Mo

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Full-time

US20 - US23 per hour

Helpdesk Engineer

Moses Lake, Washington

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19d ago

Minimum 1 year experience in helpdesk is required. Respond to user requests for support and resolve problems.Monitor and respond quickly and effectively to requests received through the helpdesk.Install, test and configure new workstations, peripheral equipment and software.Monitor system performance and functionality.Provide support to our driving associates in person and over the phone.

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Full-time

Depends on Experience

Help Desk Analyst

Hybrid in Durham, North Carolina

•

Yesterday

Experience and knowledge of browser-based applications.Required: 3 YearsExperience researching, analyzing, and interpreting automated system problems.Required: 5 Years Experience working in an application/production support-based (not hardware) help desk environment.Required: 3 Years Working knowledge of social services and subsidized child care/providers.Desired 3 Years Broad knowledge of the CWIS/PATH NC application and functionality.Desired 3 YearsExperience writing and running SQL queries.D

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Contract

$20 - $25

Help Desk II - Madison WI

Madison, Wisconsin

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5d ago

Help Desk II Madison WI Long Term $25/hr on W2 Photo id must Responsibilities: Serving as the first point of contact for customers seeking technical assistance over the phone, via emailand or through our ticketing system. This includes walk-ins. Documentation of all customer interactions within our ticketing systemPerforming remote troubleshooting through diagnostic techniques and pertinent questions.Manage tickets assigned in a timely manner.Determine the best solution based on the issue and d

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Contract

$20 - $25

IT Help Desk Analyst/ Remote

Libertyville, Illinois

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Today

Our client located in North Suburban Libertyville, IL is seeking a driven, creative and hard-working individual for our IT Help Desk (Monday-Friday 8am-5pm). We seek candidates with an entrepreneurial mindset who thrive in a fast-paced, large corporate environment. Description: We are looking for Tier 1 Help Desk Analyst to assist in support of our customer facing websites, and password reset assistance. This is a great position for a person who is extremely customer focused, who will own the i

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Contract, Third Party

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Help Desk Representative jobs