Help Desk Support Services Specialist Jobs in Lenexa, KS

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Help Desk Specialist

TriCom Technical Services

Hybrid in Kansas City, Kansas, USA

Full-time

Please Note: This position will be mostly remote, but training in the office for the first 5-6 weeks and you may need to come into the office occasionally; candidates must be in the Kansas City area. Responsibilities Provide first-level technical support for computer software and hardware products and services.Respond to and diagnose problems through discussions with users including problem recognition, research, isolation, and resolution steps.Resolve basic to moderately complex problems while

Support Services Technician 2

Robert Half

On-site in Kansas City, Kansas, USA

Contract

Description Explaining intricate technical information to the non-technical user is an essential skill for this position. Are you a driven individual who is most productive in an active and positive environment? If so, Robert Half has a Desktop Support Technician role that may be the position for you. If you are a motivated candidate with effective problem-solving abilities, this could be the job for you. This Desktop Support Analyst position, which is a long-term contract / temporary opport

Client Services Support Specialist

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s

Web Support Specialist - Fully Remote

Randstad Digital

Remote

Full-time

job summary: Description: This position responds to calls, emails, or online chat regarding website/sitelet troubleshooting, site updates, plugin updates, server or hosting issues, etc. Assist with identifying the root cause of problems; manages and resolves issues in a constantly changing environment. Responsibilities Provide technical support to customers via email, phone and video. Manage and resolve incoming martech support requests through our ticketing system Build and update individua

OneSource Service Support Specialist

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented OneSource Service Support Specialist. This is a 06+ months Contract opportunity with long-term potential and is located in EST (100% Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-17761 Pay Range: $20 - $28.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: As necessary,

PTC Windchill Helpdesk Support Analyst - Space/Satellite Systems (Remote)

Northrop Grumman

Remote

Full-time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to

HelpDesk Support

Virpie Inc.

Remote

Contract

Location: Tallahassee, FL 32399 (Must onsite) Duration: 3+ Years contract Client: State client Job Description: Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:Two years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.)Two years experience writing SQL queries against SQL databases.One year of experience working with surveillance and the most up to date reporting systems.One

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper

Tier II Desktop Support

Veracity Consulting

On-site in Kansas City, Kansas, USA

Contract

Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive. C

Solutions Specialist - ERP / Professional Services

NextPath

Remote

Full-time

NextPath Career Partnersis currently seeking aSolutions Specialist to join our clients team in Tampa, FL.This is a remote, direct hire position. Candidate should reside in Florida, Georgia, North Carolina, Virginia, Hawaii, Texas, Colorado, Tennessee, Pennsylvania, Arizona, Washington, Illinois, or Massachusetts. SALARY: $110-125K (depending on experience) REQUIREMENTS: ERP (professional services, consulting, engineering firms will be ideal).Implementation experience from requirements through

Technical Support Specialist- L1 and L2

Peterson Technology Partners

Remote

Contract

Primary Responsibilities: Deploys, maintains, troubleshoots and repairs a variety of customer hardware and softwareCompletes routine tasks related to projects and technical requestsProvides Tier 1 and Tier 2 support in all areas of the departmental service portfolioWorks as directed by their supervisor.Provides excellent customer service to all levels of employees including customers, peers, and leadershipParticipates and engages in team meetings, team building activities, and other opportunitie

GIS Support Specialist

ASCII Group LLC

Remote

Contract

I hope you are doing great, please go through with the below job description and let me know your interest. IT Support Specialist Location: Remote Duration: 12+ Months Client: State Client The client desires an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests. Contacts users to clarify, isolate, replicate, and troubleshoot issues. Resolves or escalates issue to more experienced staff. Provides user instruction/guidance. Assists GIS/IT Tea

MRA End User Support Specialist

Franklin Fitch Inc.

Remote

Contract

MRA End User Support Specialist | 9-month Contract | Remote (Eastern Time Zone) An exciting opportunity at a major bank, for an experienced End User Support Specialist with expertise in MRA. You will be working across Windows Server and Citrix, as the MRA user support resource, ensuring compliant documentation for IT processes and procedures. You will need: Strong knowledge of Windows end-user support at the enterpriseGeneral Citrix knowledge at the enterprise levelExperience in documenting IT p

Technical Support Specialist

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Technical Support Specialist who will constantly examine and monitor the firm's practices with existing customers, helping ensure that retention levels are as high as possible. They will also analyze data to find ways to attract new customers, as well as assist in the rollout of such measures. The Technical Support Specialist will be focused on triaging, updating and coordinating ticket updates. Additionally, they will validate

Technical Product Support Specialist (REMOTE)

Perplexity AI

Remote

Full-time

We are seeking a skilled Technical Support Agent to join Perplexity AI. In this role, you will provide technical assistance to our diverse user base. The ideal candidate possesses strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. If you are passionate about the future of AI technologies and want to help shape the evolution of AI search at a cutting-edge startup, we'd love to hear from you. This role i

Yardi Software Support Specialist

Robert Half

Remote

Full-time

Description We are seeking a highly skilled and motivated individual to join our client's team as a Yardi Software Support Specialist. The ideal candidate will have extensive experience with Yardi software applications and possess exceptional problem-solving abilities. As a Yardi Software Support Specialist, you will be responsible for providing technical support, troubleshooting, and training to our internal teams to ensure the efficient and effective use of Yardi software solutions. Responsib

Tier 2 IT/Customer Support Specialist

Kavaliro

Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h

PACS Implementation / Support Specialist

NTT DATA Americas, Inc

Remote

Contract

PACS Implementation / Support Specialist - 24-00765 Remote with up to 50% Travel (Reimbursed) 1yr+ Duration W2 or C2C NTT DATA's Client is seeking a PACS Implementation / Support Specialist with 6 years of experience (minimum) as a Sr Analyst Must be able to travel < 50% (reimbursed)Skills required: Clinical: Knowledgeable experience in clinical workflow processes within medical imaging departments. Optimize clinical throughput and operational efficiency with PACS functionality and features. Ma

Specialist Global Technical Support

CIENA Corporation

Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. . Job Description Why Ciena: We a