Help Desk Technician II Jobs

Refine Results
1 - 20 of 332 Jobs

Help Desk technician

LaSalle Network

New Orleans, Louisiana, USA

Full-time

LaSalle Network is currently partnering with a client that specializes in managed IT Services that is searching for a Help Desk Technician to join their team long term. This opportunity is contract to hire and located in New Orleans, LA. Help Desk Technician Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems Resolve user-reported problems using available tools and following procedures and policies for the handling

Help Desk Technician

Softworld, Inc.

Kansas, USA

Contract

Job Title: Help Desk Technician Location: Scott AFB Illinois 62225 Onsite Requirements: Software Troubleshooting Hardware Repair Windows/MS Office support Job Description: Client is seeking Help Desk Specialist in the greater St Louis, MO area at Scott Air Force in Illinois. The selected candidate must have a government security clearance, per contract requirements. Client provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical

Help Desk Technician---GREEN BAY, WI

Beacon Hill Staffing Group

Green Bay, Wisconsin, USA

Contract

This is a contract opportunity and will be onsite in Green Bay. There could be some opportunity for a Hybrid schedule down the line. The IT Help Desk Technician provides solutions to our employees that will rapidly restore normal service operation. This position is responsible for 1st level IT support which may include Incident/Service Request recording, Problem Management, Knowledge Management, and escalation and follow-up for IT supported products and services in accordance with documented st

Help Desk Technician / Software Trainer

Ledgent Technology

San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr Prefer Local Candidates 3 - 5 Years Experience Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Directo

Help Desk Technician II

General Dynamics Information Technology

Scott Air Force Base, Illinois, USA

Full-time

General Dynamics Information Technology is seeking HelpDesk Specialist in the greater St Louis, MO area at Scott Air Force in Illinois. The selected candidate must have a government security clearance, per contract requirements (Clearance Level: Secret). We are GDIT. GDIT provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical support of the G081 Program Management Office, A4 staff, conference rooms, programming, training and prog

Managed Service Help Desk Technician - M

Next Step Systems

Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time

Help Desk Technician L1

Ledgent Technology

Manchester, Connecticut, USA

Contract

100% Onsite L1-L2 Northern CT! Help Desk Support (Onsite) Job Responsibilities: * Quick and efficient resolution of advanced issues from Level 1 techs or end-users requiring more in-depth knowledge. * Conduct sophisticated fixes and problem analysis to identify the root cause of technical problems. * Develop and document solutions and build knowledge base articles. * Imaging, installation, configuration of Windows desktop hardware and business approved software. * Support and maintain audio and

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Senior IT Helpdesk Technician

Korn Ferry

Plano, Texas, USA

Contract

IT HELPDESK TECHNICIAN Plano, TX We are hiring a IT Helpdesk Technician for our Healthcare client in Plano. The ideal candidate will carry multiple certification and have experience performing Level I - Level Helpdesk support for internal and remote users. This position has several potential paths for growth including Desktop Support, IT Field Support or several other internal IT groups. What You'll Do: Provide 80%-100% phone support to local and remote users Learn and support proprietary heal

IT Helpdesk Technician

R4 Solutions Inc.

Indianapolis, Indiana, USA

Full-time

Respond to user requests for support and resolve problems;Monitor and respond quickly and effectively to requests received through the helpdesk;Install, test and configure new workstations, peripheral equipment and software;Monitor system performance and functionality;Provide support to our driving associates in person and over the phone;

NOC Technician / Support Technician / Help Desk

DVI Technologies, Inc.

Pittsburgh, Pennsylvania, USA

Contract

Role :NOC Technician / Support Technician / Help Desk Location : Pittsburgh , PA DQE Network operations center (NOC) technicians have three primary responsibilities: Tier 1 support for all calls to DQE call center and support requests placed online. Proactive network monitoring Manage trouble ticket queue. NOC technicians provide tier 1 technical support for calls to the DQE call center and support requests submitted online. NOC technicians will be responsible for collecting all pertinent info

Help Desk I/II

Jobot

Atlantic City, New Jersey, USA

Contract

6+ MONTH CONTRACT - Help Desk Tech I/II - Atlantic City. NJ This Jobot Consulting Job is hosted by: Melody Romeo Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $25 per hour A bit about us: Our client is located in Atlantic City, New Jersey and is a popular gaming, dining, and entertainment destination. It features table games, slot machines, live music, and other amenities. Why join us? The IT Service Technician I's role is to supp

Help Desk II

The Fountain Group

Cambridge, Massachusetts, USA

Full-time, Contract

Pay: $30-32/hour W2. Our company offers our consultants a suite of benefits after a qualification period including health, vision, dental, life and disability insurance. Onsite role in Cambridge, MA W2 Candidates only Description: Work with and resolve escalated helpdesk requests from managed service provider. Provide support for AV equipment and meetings (in-person & virtual). Image and deploy new user setups (Computer & Desk setup). Inventory and software management of IT assets including a

Associate (IT Helpdesk Technician)

Speridian Technologies LLC

Los Angeles, California, USA

Third Party, Contract

Associate (IT Helpdesk Technician) Los Angeles, CA (Onsite) Long Term Scope and Responsibilities:Field incoming IT requests from end users via phone, email, MS Teams and Service Desk system in a courteous manner.Provide prompt deskside hardware and software support for assigned officesCoordinate with Tier 1 for LA escalationsDocument all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Prioritize and schedule problems

Helpdesk Technician - 2nd Shift

TEKsystems c/o Allegis Group

Bartlesville, Oklahoma, USA

Full-time

THIS IS ONSITE IN BARTLESVILLE, OK. NO REMOTE WORK Our Client is seeking a junior level candidate to work onsite as Help Desk Technician from 11:30AM - 10PM 4 days/week troubleshooting technical issues around hardware, software, Windows 10/11 OS, and active directory permissions while providing exceptional customer service. Candidate will field incoming requests from multiple sources and prioritize critical issues and escalate issues to appropriate team members if needed. Must have strong probl

Help Desk Technician

TEKsystems c/o Allegis Group

Poway, California, USA

Full-time

Technical Support Responsibilities: Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary pa

Help Desk Technician

TEKsystems c/o Allegis Group

Poway, California, USA

Full-time

Technical Support Responsibilities: Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary pa

Help Desk Technician

Zachary Piper Solutions, LLC

El Paso, Texas, USA

Full-time

Piper Companies is looking for a Help Desk Technician to join a business consulting company. This is fully onsite in El Paso, TX. Essential Duties of the Help Desk Technician: Provide Tier 1 technical support for end users at our client's site in a courteous manner.Perform desk-side/in-person user assistant to include software/hardware troubleshooting, upgrade, installation, and configuration.Manage user accounts in Microsoft Active Directory/Azure AD.Shipping/Receiving IT equipmentOnsite IT as

Sr. On-Site Level II Technician

LaSalle Network

Winona, Minnesota, USA

Full-time

LaSalle Network is currently partnering with a client that specializes in managed IT Services and is looking for an experienced Senior Level Two Technician to join their team long term. This person will have the responsibility of developing standard operating procedures for the Level 2 Help Desk Team. This role requires its candidates to have a minimum of 5-7 years of experience within a corporate environment. Senior Level Two Technician Responsibilities: Provides guidance in effective problem r

IT Technician/Helpdesk

TEKsystems c/o Allegis Group

Coral Gables, Florida, USA

Full-time

Description: Our client is kicking off a new program in order to provide a greater level of technical support to their students and faculty. They will be setting up Technical Support Kiosks in public areas where students/faculty will be able to walk up and get live time support for things like wifi connectivity problems, password resets, etc. This will be happening in tandem with the roll out of 200 wifi endpoints so these candidates will be essential to ensuring that the endpoint will be up and