Help Desk Tier 1 Jobs

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NESD Help Desk Agent II - $25/hr - New Orleans

General Dynamics

•

New Orleans, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make
Posted 31 days ago | Updated 10 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Nashville, Tennessee, USA

Full-time

Description As a key member of the Digital Services Support Team the Help Desk Coordinator will provide front line customer support by fielding and processing all incoming service requests and monitoring the activity of the Help Desk Team. This position is part of an On-Call rotation. The work shift for this role is 10am-7pm CST. The candidate can sit anywhere in the US and needs to be willing to work this shift. Skills Help desk support, Troubleshooting, Customer service, Help desk, Service des
Posted 7 days ago | Updated 7 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Kansas City, Missouri, USA

Full-time

Description Daily Job Requirements Serve as first contact with customers who need technical assistance via Phone or E-Mail Provide Customer Assistance Response to Customer Issues via Phone, E-Mail, in person, and computer chat Follow-up with customers to ensure issues are resolved Provide needed information on IT Products or Services Document customer interactions Keep record of Problems and their resolution through client Source of Record (SysAid) Manage Help Desk tickets in a timely manner, if
Posted 2 days ago | Updated 7 hours ago

Help Desk Analyst III

Robert Half

•

Omaha, Nebraska, USA

Contract

Description We are looking for an experienced Help Desk Analyst to join our team in Omaha, Nebraska. In this long-term contract position, you will play a critical role in providing advanced technical support, managing endpoint systems, and ensuring optimal functionality across diverse platforms. This role requires a combination of technical expertise and proactive problem-solving to support both Windows and macOS environments while contributing to automation and security initiatives. Responsib
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Posted 2 days ago | Updated 7 hours ago

Help Desk Manager/Endpoint Services Supervisor

Robert Half

•

Omaha, Nebraska, USA

Full-time

Description We are looking for an experienced Help Desk Manager/Endpoint Services Supervisor to oversee a dynamic IT support team in Omaha, Nebraska (onsite required). This Contract-to-permanent position requires strong leadership skills, technical expertise, and a commitment to delivering exceptional service. The ideal candidate will manage day-to-day operations while driving process improvement and fostering a collaborative, customer-first culture. Responsibilities: Lead and mentor the Servic
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Posted 3 days ago | Updated 7 hours ago

Helpdesk System Analyst

Skywalk Global

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Atlanta, Georgia, USA

Full-time, Third Party

We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. NOTE: Candidates that were submitted to DOAS Helpdesk System Analyst (760503) need not apply. All resumes were reviewed by DOAS. Please submit candidates with a proven track record. Job Description: As a Help Desk System Analyst, you will play a critica
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Posted 1 day ago

Helpdesk Support

Motion Recruitment Partners, LLC

•

Norcross, Georgia, USA

Full-time

Seeking dedicated Onsite IT Customer Service Representatives to join the team in Norcross, GA. In this role, you'll be the first point of contact for customers-providing support for software, hardware, and network issues. You'll handle incoming technical calls, troubleshoot and resolve issues, and accurately document each interaction. This is a great opportunity for someone looking to grow their IT support career, with the potential to convert to a full-time, permanent position. Contract Duratio
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Posted 4 days ago | Updated 7 hours ago

NCC Help Desk - NISSC II - CMSFS

Jacobs

•

Colorado Springs, Colorado, USA

Full-time

Position Title: NCC Help Desk Location: Cheyenne Mountain Space Force Station, Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Secret Shift: Shift work is required to support 247 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule. Travel Required: Up to 10% of the time Our NORAD Operatio
Posted 2 days ago | Updated 10 hours ago

Help Desk Support Analyst

General Dynamics

•

Bossier City, Louisiana, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Help Desk Job Qualifications: Skills: Computer Support, Internet Troubleshooting, IT Help Desk, Troubleshooting Hardware, Troubleshooting Software Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: General Dynamics Information Technology (GDIT) has opportunities for
Posted 22 days ago | Updated 10 hours ago

Help Desk Analyst II

Robert Half

•

Grand Rapids, Michigan, USA

Full-time

Description We are looking for a skilled Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this Contract-to-permanent position, you will play a crucial role in providing exceptional technical support, particularly for Apple products, to our executive team and office locations. This role requires a proactive approach to problem-solving and a commitment to delivering secure and efficient IT solutions. Responsibilities: Deliver high-quality technical support for Apple products, e
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Posted 8 days ago | Updated 7 hours ago

Helpdesk System Analyst

OP Consulting Group LLC

•

Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Work Schedule: The candidate must be local to Atlanta and be able to come to the office every day to work. This is a temp to perm position. The candidate must be local and come to the office every day. Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assist
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Posted 1 day ago | Updated 3 hours ago

Temporary Help Desk Agent

Harris County

•

Houston, Texas, USA

Full-time

Salary: $17.00 Hourly Location : Houston, TX Job Type: Temp Full-time Job Number: 15242 Department: County Clerk's Office Opening Date: 07/15/2025 Closing Date: 7/22/2025 11:59 PM Central Position Description Help Desk Agents are responsible for: Duties and Responsibilities: Learning all election content outlined in the Help Desk manual.Providing excellent customer service to the election workers of Harris County.Helping other election departments as needed. (projects/ Front desk backup)Must be
Posted 2 days ago | Updated 10 hours ago

Law Firm Help Desk Technician

Motion Recruitment Partners, LLC

•

Boston, Massachusetts, USA

Full-time

This is a full-time, remote opportunity (EST hours) to join a growing technology-forward organization supporting its East Coast operations. The team is looking for an IT support professional to provide front-line technical assistance and maintain smooth IT operations across multiple locations. You'll be working with a wide range of devices and software in a structured and supportive tech environment. If you're passionate about IT support and enjoy being the go-to person for solving end-user issu
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Posted 39 days ago | Updated 7 hours ago

Information Technology Helpdesk Specialist - Full Time - Days

Dayforce

•

Niagara Falls, New York, USA

Full-time

JOB TITLE: Information Technology (IT) Helpdesk Specialist CLASSIFICATION: Full Time, Non-Exempt PROGRAM/DEPARTMENT: Information Technology IMMEDIATE SUPERVISOR: IT Manager POSITION SUMMARY: A proactive and skilled IT Helpdesk Specialist will be a part of a dynamic IT support team. This position will be the first point of contact for employees seeking technical assistance with hardware, software, and basic network issues. This position will diagnose problems, provide troubleshooting guidance,
Posted 7 days ago | Updated 10 hours ago

Help Desk Support Specialist (3-Month Contract)

Motion Recruitment Partners, LLC

•

San Francisco, California, USA

Full-time

We're working with a fast-growing, innovative AI company that's in search of a Help Desk Support Specialist to join their internal IT team on a 3-month contract. This is a hands-on, employee-facing role where you'll be the first line of support, helping staff across the company stay productive and connected. If you're someone who thrives in a collaborative, fast-paced environment and enjoys solving technical issues with a customer-first mindset, this could be a great short-term opportunity. Wha
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Posted 60+ days ago | Updated 7 hours ago

Help Desk / onsite

Motion Recruitment Partners, LLC

•

Wilmington, Delaware, USA

Full-time

A well-established company in Wilmington, DE is looking to bring on a Support Technician to join their IT support team. This is a full-time opportunity offering exposure to a wide range of technologies and direct interaction with end users. You'll be supporting Windows and Mac environments, Microsoft 365, and hardware/software troubleshooting in a fast-paced, team-oriented setting. This is a great role for someone who's passionate about technology and enjoys solving problems. You'll be the face
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Posted 9 days ago | Updated 7 hours ago

Database Analyst Associate - Helpdesk Tech - Secret Clearance - Wallops Island, VA

General Dynamics

•

Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Database Analysis/Design Job Qualifications: Skills: Computer Servers, Databasing, Office Administration, Routing and Switching, System Requirements Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Database Analyst Associate - Helpdesk Tech - Secret Clearance Deliver ins
Posted 18 days ago | Updated 10 hours ago

Help Desk Manager

SumasEdge Corporation

•

Cape Coral, Florida, USA

Contract

Job Title:- Help Desk Manager Location:- Cape Coral, FL (Onsite) Duration:- Contract to hire Job Description Job Overview We are seeking an experienced Help Desk Manager to lead and supervise a small team of two Help Desk employees in delivering exceptional technical support. The ideal candidate will have over 5 years of experience managing a help desk team, with strong expertise in Microsoft infrastructure, including MS Windows and Azure Active Directory (Azure AD). This role requires excellent
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Posted 1 day ago

NESD Help Desk Agent III - Charleston

General Dynamics

•

North Charleston, South Carolina, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Call Center, Critical Thinking, Customer Service, Information Technology (IT), Standard Operating Procedure (SOP) Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Are you technically savvy? Would you enjoy a career that directly keeps
Posted 5 days ago | Updated 10 hours ago

Help Desk Support Service Specialist

TEKsystems c/o Allegis Group

•

Odenton, Maryland, USA

Full-time

Description -Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. -Simulates or recreates user problems to resolve operating difficulties. -Recommends systems modifications to reduce user pro
Posted 7 days ago | Updated 7 hours ago