Help Desk Tier II Jobs in Miami, FL

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Network Engineer

Robert Half

Remote or Marshall, Michigan, USA

Full-time

Description Network Engineer - Infrastructure & Support Do you thrive in complex environments and enjoy tackling technical challenges? Are you passionate about keeping IT systems running smoothly and securely? If so, we want you on our team! We are seeking a highly skilled Network Engineer to join our IT department and play a pivotal role in managing our network, compute, and storage infrastructure. You will be responsible for the design, implementation, maintenance, and troubleshooting of th

Web Content Designer/Remote (Hartford, CT), 12 Months Contract

Suncap Technology

Remote or Smyrna, Tennessee, USA

Contract

Job Description No location preference Location : Remote (Hartford, CT) Duration: 12 Months Contract About the Role The Digital Website Content Writer will work closely with our cross-functional project team focused on building and improving the State of Connecticut's websites and digital assets. Your work will involve assessing customer needs and creating high impact content for web pages, digital applications, chatbots, user guides, and other customer-facing assets. An ideal candidate should k

Web Content Designer

Paramount Software Solutions, Inc

Remote or Hartford, Connecticut, USA

Full-time, Part-time, Contract, Third Party

Job Id: 62877 Title: Web Content Designer/Writer Location: Remote, Locals preferred - 450 Columbus Blvd., Suite 1202 Hartford, Connecticut 06103 Duration: 12 Months Client State of CT - CT DAS Description: The Digital Website Content Writer will work closely with our cross-functional project team focused on building and improving the State of Connecticut's websites and digital assets. Your work will involve assessing customer needs and creating high impact content for web pages, digital appli

Solutions Architect

Navigant Consulting

Remote

Full-time

Job Family : Software Development & Support (Digital) Travel Required : None Clearance Required : Ability to Obtain Public Trust What You Will Do : Guidehouse Digital is looking to fill a Solutions Architect role. The Technology Services group is responsible for identifying innovative technologies and applying them to all parts of the GrantSolutions program to reduce costs, improve performance, and provide better capabilities and value for GrantSolutions and GS Partners. The group also serves as

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit

Bilingual Technical Support Specialist

Ledgent Technology

Miami, Florida, USA

Full-time

Job Description IT Support Specialist The IT Support Specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. The position will be responsible for the administration, support and maintenance of all related systems, applications and training. The IT Support Specialist will provide full level support for users, ensure currency of information and provide installation as needed. Ess

Helpdesk Support IV

A2C Consulting

Miami, Florida, USA

Contract

Description: 1. Install, configure and provide ongoing support for desktop computers, Laptops, iPhone s, iPad s, Printers, peripherals and software. 2. Ensure that desktop computer are networked and interconnect with Active Directory, File/Print servers, Internet Access, etc. 3. User information Backup and recovery 4. Perform ticket documentation using the Platform of Service Now, Follow-Up and closure for all User-Helpdesk interactions. 5. Diagnostics and support for telephone systems. 6. Suppo

Salesforce Help Desk Functional & Technical Representative

Universal Consulting Partner

Remote

Part-time

Overview: We are seeking a highly capable Service Desk Technician to join our team as a Help Desk Functional & Technical Representative. This role is crucial as the first point of contact for users requiring assistance, providing dedicated Tier 1 support primarily via Jira tickets and emails. The ideal candidate will have a strong background in technical support, a deep understanding of Salesforce and Salesforce Marketing Cloud, and experience in managing Jira service desk environments.Key Respo

Desktop Support Specialist

Convergenz

Remote

Contract

RESPONSIBILITIES Desktop Support Specialist (Senior) provides deskside and dispatch support services at required EPA locations. Coordinates with the EISD for incident management, request fulfillment and provisioning, IMACs, and break/fix management. Troubleshoots, diagnoses, and resolves common end-user device incidents and problems, through both deskside support services and by serving on the Walk-Up Service Desk, where appropriate. Provides AV/VTC support for routine support requests. Tracks t

Desktop Technician

Sripen

Florida City, Florida, USA

Contract, Third Party

Job Title Desktop Technician Location N/A, Florida Job Description CONTRACTOR RESPONSIBILITIES: SERVICE TASKS: Contractor will perform the following tasks in the time and manner specified: 6.1. This position will work primarily for the System Project Manager and will assist all other IT work-centers as required and delineated in the job description below. This position will work with and maintain all types of computer hardware, telecommunications, and Network equipment as well as all DOH softw

Senior Functional SAP Analyst - FM

Hirekeyz

Remote

Contract

Position Description Bachelor s Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertise.An additional four (4) years of relevant experience may be substituted for the Bachelor s Degree.Federal experience required (DoD experience preferred)DoD clearance required (must be clearable)Required Skills: Ten (10) or more years of SAP experience. Knowledge of and experience with DoD and specifically Navy ERP preferred. Possesses an

ServiceNow App Developer

Data Systems Analysts Inc. (DSA)

Remote or Charlottesville, Virginia, USA

Full-time, Contract

DSA is seeking a highly qualified ServiceNow App Developer with an active secret clearance to join our team remotely.Required Qualifications Active Secret Clearance BS degree in Engineering or Computer Science DoD 8570.01 IAT or IAM Level II certification At least five years of experience in information technology with specific focus on ServiceNow development and administration. Experience with JavaScript, REST API, MySQL, Linux Strong understanding and work experience in Web services, SOAP, em

Zendesk Architect (Remote)

Magnum Technologies, Inc.

Remote

Third Party, Contract

Sr Architect - Zendesk Customer Service & Help Desk Software for Manufacturing | Zendesk Fortive Remote position Our client is looking for a solid architect who has worked on Zendesk application. Client is expecting to have this person support the environment, additionally be abreast with new platform features AI/ML etc.

Sitecore - Web Content Designer

Symbioun Technologies, Inc

Remote

Contract

Proficient in Sitecore 10.2 Bachelor's degree in UX, Web Design, Communications, Marketing, English, Journalism, or related field Experience with website content writing for a company or institution in a full-time role with defined project-driven goals Proficient in Digital content standards and plain language guidelines Experience with chatbots, search consoles, and helpdesk services Proficiency with content tools, especially development, inventory/auditing, and SEO tools A portfolio of publish

SAP SuccessFactors Systems Analyst - Remote

Amaze Systems Inc

Remote

Third Party, Contract

Role: SAP SuccessFactors Systems Analyst Type: Long term contract Location: Remote Description: Minimum of 7+ years of experience as a Systems Analyst in the HR domain. Must have hands on experience with SAP SuccessFactors especially with the modules of Employee Central, Recruiting and Onboarding Technical experience with SAP HCI is preferred Extensive experience interpreting user needs and writing functional specifications for new systems, systems changes and/or system enhancements High apt

Quality Assurance Advisor (QNXT, Zephyr) Remote- W2 Only

Conexess Group

Remote

Contract

Our History: From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record. Who We Are: Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range o

Lead Service Desk Analysts - 100% Remote - 6+ Months Contract (Likely to Extend for More 3 Months)

Dexperts Inc

Remote

Contract

Job Details: Job Title: Lead Service Desk Analysts Location: 100% Remote Duration: 6+ Months Contract (Likely to Extend for More 3 Months) Description: Purpose of these two Sub-Contractors for the first 6 months:Most experienced helpdesk/ServiceDesk peopleMake sure all technology below works correctlyCall routing works correctlyFully Document Service Desk Service so we have a reusable service going forward to sellBuild the Service Desk ServiceFamiliarity with the below technologiesServices are

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Provide technical end-user support via telephone, email and chat.Must correctly track incidents and calls, including but not limited to entering data into databases and ticketing systems.Log remotely into client's computers and help them solve software issues.Troubleshoot hardware, software, and network related issues.Escalate problems to the next level of support when necessary.Be a team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with cli

Digital Content Specialist

V-Soft Consulting Group, Inc

Remote

Contract

Digital Content Specialist (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Digital Content Specialist (Remote) for our premier client. WHAT YOULL NEED: Technical Requirements and Certifications Industry certification in a field-related discipline. Education and Experience Proficient in Sitecore 10.2Bachelor's degree in UX, Web Design, Communications, Marketing, English, Journalism, or related field.3 years of website content writing for a company or institution