Help Desk Jobs in 21157

1 - 20 of 91 Jobs

Helpdesk Support TechnicianJob Title - Helpdesk Support Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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On-site in Cockeysville, Maryland, USA

Full-time

This person will be responsible for providing onsite support to one of client in Baltimore. They will be using Connectwise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hands-on support to any issues they could not solv

Help DeskJob Title - Help Desk

ApexonCompany Name - Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Help desk AnalystJob Title - Help desk Analyst

Morph Enterprise LLCCompany Name - Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro

Helpdesk AnalystJob Title - Helpdesk Analyst

ApexonCompany Name - Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

Help Desk / IT Support SpecialistJob Title - Help Desk / IT Support Specialist

Trigyn Technologies, Inc.Company Name - Trigyn Technologies, Inc.

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On-site in Baltimore, Maryland, USA

Third Party, Contract

Trigyn's direct government client has an immediate need for Help Desk / IT Support Specialist in Baltimore, MD. The particulars of the opportunity are below: Roles and Responsibilities: ? Monitor the Service Desk ticket queue and assist with all aspects of technical support via phone, chat, email or in person. ? Determine the best solution based on the issue and details provided by customers ? Install and test hardware and peripheral components; loads appropriate software packages such as opera

Help Desk - REMOTEJob Title - Help Desk - REMOTE

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o

Helpdesk SupportJob Title - Helpdesk Support

Sonus Software Solutions Inc.Company Name - Sonus Software Solutions Inc.

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Remote

Contract, Third Party

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Helpdesk Support Location: Los Angeles,CA Duration : 4 Years Contract Required Skills: Minimum Eligibility criteria: All proposed technical resource(s) must have minimum of t

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Network/Systems EngineerJob Title - Network/Systems Engineer

Govcio LLCCompany Name - Govcio LLC

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On-site in Hanover, Maryland, USA

Full-time

Overview: GovCIO is currently hiring a Network/Systems Engineer to support DCSA with the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Boyer PA. Candidates are expected to reside locally and be able to report to the customer site when needed, but the work will generally be completed remotely. Responsibilities: Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern auto

Network/Systems EngineerJob Title - Network/Systems Engineer

GovCIOCompany Name - GovCIO

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On-site in Hanover, Maryland, USA

Full-time

Overview GovCIO is currently hiring a Network/Systems Engineer to support DCSA with the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Boyer PA. Candidates are expected to reside locally and be able to report to the customer site when needed, but the work will generally be completed remotely. Responsibilities Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern automa

Network/Systems EngineerJob Title - Network/Systems Engineer

Govcio LLCCompany Name - Govcio LLC

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On-site in Hanover, Maryland, USA

Full-time

Help desk/ IT support/ Desktop Support/ Service Desk LeadJob Title - Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLCCompany Name - Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Senior Systems Administrator-HybridJob Title - Senior Systems Administrator-Hybrid

GovCIOCompany Name - GovCIO

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On-site in Hanover, Maryland, USA

Full-time

Overview We are currently hiring for a Sr Systems Administrator to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. Candidates are expected to reside locally and be able to report to the customer site one to two days per week as needed. Responsibilities Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern automat

Jr Systems Administrator-HybridJob Title - Jr Systems Administrator-Hybrid

GovCIOCompany Name - GovCIO

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On-site in Hanover, Maryland, USA

Full-time

Overview We are currently hiring for a Jr Systems Administrator to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. Candidates are expected to reside locally and be able to report to the customer site one to two days a week as needed. Responsibilities Responsibilities include: Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to

Systems Information Manager - SME- HybridJob Title - Systems Information Manager - SME- Hybrid

GovCIOCompany Name - GovCIO

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On-site in Hanover, Maryland, USA

Full-time

Overview We are currently hiring for a Systems Information Subject Matter Expert to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. Candidates are expected to reside locally and be able to report to the customer site one to two days a week as needed. Responsibilities Responsibilities include: Operate an AWS GovCould hosting service with a collection of capabilities, tools

Product Support Analyst (Only TX Location)Job Title - Product Support Analyst (Only TX Location)

Conquest ConsultingCompany Name - Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A

Systems Administrator - Clearance RequiredJob Title - Systems Administrator - Clearance Required

Lockheed MartinCompany Name - Lockheed Martin

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On-site in Hanover, Maryland, USA

Full-time

Job ID: 663067BR Date posted: Mar. 14, 2024 Program: IL Description:This position is participating in our External Referral Program. If you know somebody who may be a fit, click here to submit a referral. If your referral is hired, you'll receive a $3,000 payment! code-extrefer At Lockheed Martin Rotary and Mission Systems, Cyber & Intelligence, we are driven by innovation and integrity. We believe that by applying the highest standards of business ethics and forward-thinking thinking, every

Systems Administrator - Clearance RequiredJob Title - Systems Administrator - Clearance Required

Lockheed MartinCompany Name - Lockheed Martin

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On-site in Hanover, Maryland, USA

Full-time

Software as a Service - Product Support REMOTE!Job Title - Software as a Service - Product Support REMOTE!

Beacon Hill Staffing GroupCompany Name - Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper