Help Desk Jobs in 21157

1 - 20 of 93 Jobs

Help Desk Analyst IIJob Title - Help Desk Analyst II

Robert HalfCompany Name - Robert Half

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On-site in Baltimore, Maryland, USA

Contract

Description Looking for a new opportunity? You might find this growing company in the Healthcare, Hospitals, Social Assistance field's Help Desk Analyst position to be just what you're looking for! Apply for this position today if you think you are a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment. You'll be great at this Service Desk Analyst job if you can represent the Service Desk by liaising with

Helpdesk Support AnalystJob Title - Helpdesk Support Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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On-site in Baltimore, Maryland, USA

Full-time

Description: Our customer is in the process of moving to a self service portal for all end user related password resets. In order to mitigate increased workload related to password resets the customer will have all password reset calls flow to this resource. Once the initial password is reset, the end user will need to be enrolled to the new portal which this resource will assist with walking them through the process and setting them up within the new Cherwell system. The Helpdesk team supports

Help DeskJob Title - Help Desk

ApexonCompany Name - Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidatesJob Title - Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidates

Emergere TechnologiesCompany Name - Emergere Technologies

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Remote

Contract, Third Party

Position: Product Support Analyst 3 - Leadership of a help desk / service desk Location: Remote(Looking for only local to Texas candidates) Required: 8 Years: Leadership of a help desk/service desk 2 Years: Developing process/training documentation, researching and resolving escalated problems, including the most complex and/or critical customer issues

HelpDesk SupportJob Title - HelpDesk Support

Virpie Inc.Company Name - Virpie Inc.

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Remote

Contract

Location: Tallahassee, FL 32399 (Must onsite) Duration: 3+ Years contract Client: State client Job Description: Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:Two years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.)Two years experience writing SQL queries against SQL databases.One year of experience working with surveillance and the most up to date reporting systems.One

Help desk AnalystJob Title - Help desk Analyst

Morph Enterprise LLCCompany Name - Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro

Helpdesk AnalystJob Title - Helpdesk Analyst

ApexonCompany Name - Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

Help Desk / IT Support SpecialistJob Title - Help Desk / IT Support Specialist

Trigyn Technologies, Inc.Company Name - Trigyn Technologies, Inc.

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On-site in Baltimore, Maryland, USA

Third Party, Contract

Trigyn's direct government client has an immediate need for Help Desk / IT Support Specialist in Baltimore, MD. The particulars of the opportunity are below: Roles and Responsibilities: ? Monitor the Service Desk ticket queue and assist with all aspects of technical support via phone, chat, email or in person. ? Determine the best solution based on the issue and details provided by customers ? Install and test hardware and peripheral components; loads appropriate software packages such as opera

Helpdesk SupportJob Title - Helpdesk Support

Sonus Software Solutions Inc.Company Name - Sonus Software Solutions Inc.

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Remote

Contract, Third Party

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Helpdesk Support Location: Los Angeles,CA Duration : 4 Years Contract Required Skills: Minimum Eligibility criteria: All proposed technical resource(s) must have minimum of t

Help Desk - REMOTEJob Title - Help Desk - REMOTE

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o

Helpdesk support ( VOIP and Teleccom) (Only Ohio residents)Job Title - Helpdesk support ( VOIP and Teleccom) (Only Ohio residents)

Berrysoft ConsultingCompany Name - Berrysoft Consulting

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Remote

Contract

This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management Title: Infrastructure Analyst / Analyst II Duration: 6-month contract + extensions Job Overview: This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could also involve traveling to the London, O

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Field Project EngineerJob Title - Field Project Engineer

Sparks GroupCompany Name - Sparks Group

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Hybrid in Frederick, Maryland, USA

Full-time

Job Summary/Company: A Sparks Group Partner is seeking a versatile Field Project Engineer to join their integration team. You'll consult with clients across the DC-VA-MD metro area, providing expert IT support and implementing a wide range of technical solutions. This role is perfect for someone who enjoys working independently and building strong relationships with clients. This is a hybrid, direct hire role; the selected candidate must be able to work onsite 2-3 days a week. Responsibilities

Help desk/ IT support/ Desktop Support/ Service Desk LeadJob Title - Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLCCompany Name - Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Senior Systems Administrator-HybridJob Title - Senior Systems Administrator-Hybrid

GovCIOCompany Name - GovCIO

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On-site in Hanover, Maryland, USA

Full-time

Overview We are currently hiring for a Sr Systems Administrator to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. Candidates are expected to reside locally and be able to report to the customer site one to two days per week as needed. Responsibilities Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern automat

Systems Administrator-JourneymanJob Title - Systems Administrator-Journeyman

GovCIOCompany Name - GovCIO

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On-site in Hanover, Maryland, USA

Full-time

Overview We are currently hiring for a Journeyman Systems Administrator to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. This is an on-site position. Responsibilities . Responsibilities include: Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern automated DevSecOps environment. The NBIS application is an en

Jr Systems Administrator-HybridJob Title - Jr Systems Administrator-Hybrid

GovCIOCompany Name - GovCIO

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On-site in Hanover, Maryland, USA

Full-time

Overview We are currently hiring for a Jr Systems Administrator to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. Candidates are expected to reside locally and be able to report to the customer site one to two days a week as needed. Responsibilities Responsibilities include: Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to

Product Support Analyst (Only TX Location)Job Title - Product Support Analyst (Only TX Location)

Conquest ConsultingCompany Name - Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A

Systems Information Manager - SME- HybridJob Title - Systems Information Manager - SME- Hybrid

GovCIOCompany Name - GovCIO

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On-site in Hanover, Maryland, USA

Full-time

Overview We are currently hiring for a Systems Information Subject Matter Expert to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. Candidates are expected to reside locally and be able to report to the customer site one to two days a week as needed. Responsibilities Responsibilities include: Operate an AWS GovCould hosting service with a collection of capabilities, tools