Help Desk Jobs in 55102

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Technician 1 - Help Desk

Maximus, Inc.

On-site in Eagan, Minnesota, USA

Full-time

Description & Requirements The Help Desk Technician is responsible for responding to telephone calls, email and personnel requests for technical support. This is an on-site rotation position. Essential Duties and Responsibilities: - Responsible for responding to telephone calls, email and personnel requests for technical support. - Identify, research and resolve technical problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertainin

Helpdesk Support

Apex Systems

On-site in Cottage Grove, Minnesota, USA

Full-time

Job#: 2018653 Job Description: POSITION DESCRIPTION Title: Information Systems Specialist SUMMARY The Information Systems Specialist effectively provides technical and applications support for local and remote users, troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration. Resolve production application and software issues on a timely basis. Assist in the planning, training, and deployment of new applications and the enhancement

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Help Desk - Tier 1 Technician Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Service desk or help desk or customer support with Automotive or Automobile experience

Maintec Technologies Inc

Remote

Third Party

Job Role : Service desk or help desk or customer support with Automotive or Automobile experience Location : Remote Duration : 6 Months Must : Customer is looking for candidates having experience of SaaS/Cloud native Application Support , CRM or Automotive DMS and ticketing tool experience is a plus . Or We need profiles with Dealership Management System experience/knowledge.

Help Desk Analyst I

Robert Half

Remote

Contract

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Construction/Contractor field. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be the best fit for this Help Desk Analyst position. Located in Troy, Michigan, the Help Desk An

SAP Helpdesk

Johnson Technology Systems Inc (JTSI)

Remote

Full-time

We are hiring candidates for SAP Helpdesk to support our Federal project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: SAP Helpdesk Citizenship: U.S. Citizenship Project: Federal Location: Remote Time zone: US EST Job description We are seeking dedicated and motivated SAP IT Support Executives to join our team. The ideal candidates will have work experience in a large organization and be familiar with user support processes and executing Helpdesk operations. This role o

Desktop Support Specialist

CDW Amplified Services

On-site in Saint Paul, Minnesota, USA

Contract

Technical Support St. Paul, MN 1 year, plus extensions CDW has an excellent opportunity for a Technical Support Analyst! In this role, you will support internal employees with their technology challenges desktop, mobile device, connectivity, passwords, etc. This is an excellent opportunity for someone who enjoys tackling technical issues and working with people. Required expertise includes: 1-2 years of Technical Support / Help Desk / Desktop SupportKnowledge of desktop applications such as

IT Help Desk Technician

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring a IT Helpdesk Support Technician. This position will be fully remote. Responsibilities Coordinates communications with End Users as a Tier 1 Specialist for supporting Bi-directional Data API's and Web Services. Is very experienced in all phases of software systems and application development. Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalates serious technical issues to developers.

It Manager

TEKsystems c/o Allegis Group

On-site in Saint Paul, Minnesota, USA

Full-time

Description: As a manager? this person should have a solid technical experience as well as some customer service experience. An empathetic and problem-solving attitude? plus the ability to motivate a team toward specific goals? are all essential skills to perform well in this position. **This person will be responsible for managing the server admin, and engineering teams. Skills: Technical support, Vendor management, Support, Management skills, Infrastructure, Cloud, Program management, Project

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Excellent oral and written English-Portuguese-Spanish skills to communicate seamlessly in the 3 languages. FULLY TRILINGUAProvide technical end-user support via telephone and email.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Log remotely into client"s computer and help them solve software issues.Excellent typing skills, no less than 100 words per minute.Document issues daily into the ticketing

IT Manager

TEKsystems c/o Allegis Group

On-site in Saint Paul, Minnesota, USA

Full-time

There's currently an IT Manager position available in St. Paul, MN. This person will be responsible for managing the server admin and engineering teams, Along with collaborating with other leader when acquiring/merging with other companies. Description: As an IT Manager? this person should have a solid technical experience as well as some customer service experience. An empathetic and problem-solving attitude? plus the ability to motivate a team toward specific goals? are all essential skills t

IT Manager

TEKsystems c/o Allegis Group

On-site in Saint Paul, Minnesota, USA

Full-time

Must have previous IT management experience. Description: As a manager? this person should have a solid technical experience as well as some customer service experience. An empathetic and problem-solving attitude? plus the ability to motivate a team toward specific goals? are all essential skills to perform well in this position. **This person will be responsible for managing the server admin, and engineering teams. 5+ years of experience managing a technical team (some exposure to server and n

IT Help Desk Technician -- Remote role -- Canada\Near Shore

Acnovate Business Solutions Inc.

Remote

Contract

IT Help Desk Technician (Canada) Remote role Canada/ Nearshore/ LATAM/ Brazil/ Ecuador/ Argentina/ Mexico/ Uruguay/ Columbia/ Venezuela /Peru/ Bolivia/ Paraguay/ French Description: Provide end users with L1/L2 support for hardware and software Strong verbal and written communication skills Customer service experience Understanding of operating systems, software, and devices Problem-solving & analytical skills Good experience on Active Directory - should be using it currently Windows and O3

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate customer data and produce activity reportsWalk customers through problem solvin

Senior Desktop Support Legal

Phoenix Technology Partners, LLC

Remote

Contract

Key Responsibilities Provide technical assistance and support for reported issues related to computer systems, software, and hardware on a timely basis to meet department SLAs. Resolve issues related to desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals used by employees. Install operating systems, applications, hardware drivers, and customize system settings following department standards. Analyze problems using troubleshooting skills and diagnostic tool

SAP IS-U Functional/IDEX Consultant - Houston, TX - Remote Position

Sedna Consulting Group

Remote

Contract, Third Party

Dear Applicant, Please let me know if you are interested. Job Title - : SAP IS-U Functional/IDEX Consultant Location: Houston, TX - Remote Duration 12 months Requirement: Job Description/ Responsibilities SAP Functional /configurator who can help design, configure, maintain, enhance and develop SAP applications primarily in SAP ISU/CCS and CRM module supporting key back-office processes for the utility industry. Call Center support Acquisition and retention FICA, account determination, Bill

Finance Business Systems Analyst

Hansell Tierney

Remote

Full-time

Hansell Tierney is supporting our client's search for aBusiness Systems Analystwho willoversee comprehensive support for 3rd party software systems, encompassing Financial, Parts & Maintenance, and HCM systems. Location:South Seattle **Local candidates only** Duration:Fulltime/Direct-Hire Position Summary: Responsibilities include system selection, design, installation, configuration, integration, day-to-day support, vendor management, upgrades, and patch application. You will collaborate clos

Technical Advisor II

North American Bancard

Remote

Full-time

Technical Advisor II NAB-Troy REMOTE Under general supervision, our Technical Advisor II is responsible for providing advanced technical support and troubleshooting for multiple point-of-sale (POS) solutions within an allotted amount of time such as; terminals, software applications, gateways, and semi-integrated solutions. You will need to be able to interact with multiple departments and provide strategic insight to solve enterprise-wide issues that impact our customer base. What you'll be d