Help Desk Jobs in Anoka, MN

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Help Desk Manager

Robert Half

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On-site in Saint Paul, Minnesota, USA

Contract

Description I am seeking a solid, confident Manager with a proven track record incorporating ITIL methodologies into their role to improve business performance. As the IT Service Management Manager/Consultant, you'll play a pivotal role in leading the transformation of the organization's IT operations. By leveraging your strategic vision, managerial expertise, and technical acumen, you'll drive tangible improvements that enhance service quality, efficiency, and overall business performance. The
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Posted 6 days ago | Updated 2 hours ago

Help Desk Analyst

Robert Half

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On-site in Bloomington, Minnesota, USA

Contract

Description Help Desk Analyst Key responsibilities - Independently investigate and implement solutions to technical issues - Deliver IT support for operating systems, productivity software, and a variety of other applications used internally - Identify recurring technical issues and propose solutions to address the root of the problems - Help and follow up on technical help tickets submitted via phone, email, and chat. Requirements - Familiarity with basic networking concepts - User adminis
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Posted 12 days ago | Updated 2 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 36 days ago | Updated 3 days ago

Technical Help Desk Rep

INSPYR Solutions

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Hybrid in Minneapolis, Minnesota, USA

Contract

Technical Help Desk Representative - Long Term Project - Minneapolis, MNTitle: Technical Help Desk Representative Location: Minneapolis, MN Duration: Long Term project - 12+ months Compensation: $22-26/hr Work Requirements: , Holders or Authorized to Work in the US The Technical Helpdesk Representative role supports bank clients with their commercial credit card programs by providing technical assistance through phone, email, and chat to ensure a positive client experience with our online commer
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Posted 6 hours ago | Updated 2 hours ago

Helpdesk Analyst

Manage My Dream, LLC

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Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr
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Posted 2 days ago

HelpDesk Support

Virpie Inc.

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Remote

Contract

Location: Tallahassee, FL 32399 (Must onsite) Duration: 3+ Years contract Client: State client Job Description: Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:Two years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.)Two years experience writing SQL queries against SQL databases.One year of experience working with surveillance and the most up to date reporting systems.One
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Posted 1 day ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 2 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 36 days ago | Updated 2 days ago

Help Desk Analyst

Robert Half

•

Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 2 hours ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
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Posted 8 days ago | Updated 1 hour ago

PTC Windchill Helpdesk Support Analyst - Space/Satellite Systems (Remote)

Northrop Grumman

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Remote

Full-time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to
Posted 1 day ago | Updated 10 hours ago

Desktop Support Specialist

CDW Amplified Services

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On-site in Saint Paul, Minnesota, USA

Contract

Technical Support St. Paul, MN 1 year, plus extensions CDW has an excellent opportunity for a Technical Support Analyst! In this role, you will support internal employees with their technology challenges desktop, mobile device, connectivity, passwords, etc. This is an excellent opportunity for someone who enjoys tackling technical issues and working with people. Required expertise includes: 1-2 years of Technical Support / Help Desk / Desktop SupportKnowledge of desktop applications such as
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Posted 29 days ago

Security Engineer- Richfield, MN- Hybrid role

Javen Technologies, Inc

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Hybrid in Richfield, Minnesota, USA

Contract

Greetings from Javen Technologies Direct Client requirement Job Title: Security Engineer-I Location: Richfield, MN- Hybrid role Duration: 12+ months contract Mandatory Skills: 5+ years of experience on securityTroubleshootingActive Directory KnowledgeCertificate Management KnowledgePassword Vault use and managementAbility to navigate an enterprise Windows and Linux server environment.Service Now ExperienceJiraGood Communication SkillsProblem SolvingKind Regards, Joshua Gidugu Seven Six Three Fo
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Posted 3 days ago

IT - Security Engineer I

C4 Technical Services

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On-site in Richfield, Minnesota, USA

Contract

IT - Security Engineer I Location: Richfield, MN (Hybrid Schedule) Tell us about your department: We are responsible for the deployment, upkeep, and day-to-day operations of 12 security tools that cover our company globally. We address issues caused by our security tools as they are brought to us, in a help desk style workflow. We plan and execute both agent upgrades on the thousands of endpoints as well as keep our platforms up to date. Project Description: The contractor would mainly be f
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Posted 3 days ago | Updated 1 hour ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 6 days ago | Updated 6 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 11 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 9 days ago | Updated 8 days ago

Desktop Support./Help Desk/Field Support. with strong MacOS exp. @Remote

VeridianTech

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Remote

Third Party, Contract

Title : Desktop Support L2 Position- Contract Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you'll be doing: Develop a technical understanding of corporate IT environment so you can effectively support our users. Answer to local and remote users' configuration questions and other requests, helping them to solve problems. Work together wi
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Posted 60+ days ago | Updated 4 hours ago

IT PC/Printer Technician

TEKsystems c/o Allegis Group

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On-site in Minneapolis, Minnesota, USA

Full-time

Description: This customer facing, non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to PC Product customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success. This
Posted 2 hours ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 6 days ago | Updated 2 hours ago