Help Desk Jobs in Cupertino, CA

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Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 40 days ago | Updated 17 hours ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 6 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 40 days ago | Updated 6 days ago

Help Desk Analyst

Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 4 days ago | Updated 11 hours ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
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Posted 12 days ago | Updated 10 hours ago

Helpdesk Support

Sonus Software Solutions Inc.

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Remote

Contract, Third Party

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Helpdesk Support Location: Los Angeles,CA Duration : 4 Years Contract Required Skills: Minimum Eligibility criteria: All proposed technical resource(s) must have minimum of t
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Posted 3 days ago | Updated 3 days ago

IT Operations Supervisor

San Mateo County Transit District

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Hybrid in San Carlos, California, USA

Full-time

JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting a
Posted 21 days ago

Helpdesk support ( VOIP and Teleccom) (Only Ohio residents)

Berrysoft Consulting

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Remote

Contract

This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management Title: Infrastructure Analyst / Analyst II Duration: 6-month contract + extensions Job Overview: This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could also involve traveling to the London, O
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Posted 4 days ago | Updated 1 day ago

Entry-level Information Technology (IT) Role

Year Up

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On-site in San Jose, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 6 days ago | Updated moments ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 10 days ago | Updated 10 days ago

Remote Senior SAP SD Urgent

tekHouse

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Remote

Full-time

Primary Job Duties: Provide SD expertise to confirm/develop business requirements definition; Provide configuration, data migration, interface, and functional support as necessary; Lead design of SD interfaces, conversion programs, reports, and enhancements; Develop and maintain systems documentation including business process procedures, functional design specifications, process flows, and test cases; Support development of training work products and respond to trainer questions; Define us
Posted 60+ days ago | Updated 10 days ago

Senior Desktop Support Engineer - Windows and MAC End Points

InfoWays

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On-site in Santa Clara, California, USA

Third Party, Contract

A senior Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to installation, configuration, performance, functionality or compatibility of a product or service. They use various tools as a consumer such as In Tune, JAMF, SCCM, Okta, Ninja One, Active Directory, Azure Active Directory to identify the root cause and provide a solution or workaround. Responsibility also includes ensuring the reliability, sec
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Posted 60+ days ago | Updated 18 hours ago

Associate IT Support Analyst

SNI Technology

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On-site in Pleasanton, California, USA

Contract

Job Description SNI Technology's top client located in Pleasanton, CA is seeking to hire a talented Associate IT Support Services Analyst for an exciting 4-month, contract-to-hire opportunity! Please note this is 40 hours, 5 days per week onsite position working in the Pleasanton, CA office. JOB DESCRIPTION Associate IT Support Services Analyst As an Associate IT Support Services Analyst, you will be responsible for the on-site IT support of our Pleasanton, CA branch location. You will be provi
Posted 18 days ago | Updated moments ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 20 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 13 days ago | Updated 12 days ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 10 days ago | Updated 7 hours ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

•

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 13 days ago | Updated 7 hours ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 7 days ago

Product Support Analyst in Austin, TX (Local to Texas)

Esolvit, Inc.

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Remote

Contract

Job title: Product Support Analyst Location: Austin, TX (Remote- local to Texas) Duration: Long term Client: 529400971- Texas Health and Human Services Commission (HHSC) Level Description: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. C
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Posted 13 days ago | Updated 12 days ago

Fullstack Application Developer

Pan Asia Resources Pte Ltd.

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Remote

Full-time

We are currently seeking Full Stack Application Developer with deep expertise in Java, web, and database technologies. As a full stack Java Application developer of the Business Systems Development team, you will participate in designing, developing and implementing exchange systems that directly support trading, help desk, surveillance, clearing, business intelligence, finance and other complex middle and back office operational systems. Strong written and oral communication skills are essentia
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Posted 14 hours ago