Help Desk Jobs in Menlo Park, CA

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IT Help Desk Support

Bayforce

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On-site in San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.Offer technical assistance in the configuration, set
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Posted 4 days ago | Updated 4 days ago

Help Desk Technician / Software Trainer

Ledgent Technology

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On-site in San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr Prefer Local Candidates 3 - 5 Years Experience Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Directo
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Posted 11 days ago | Updated 3 hours ago

Help Desk Technician / Software Trainer

Ledgent Technology

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On-site in San Francisco, California, USA

Full-time

Help Desk Technician/Software Trainer Location: SF, Oakland Direct Hire, Onsite - will travel to different offices Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Director as needed Deliver problem recognition, research, isolation, resolution, and follow-up steps for all rep
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Posted 19 days ago | Updated 3 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 40 days ago | Updated 21 hours ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 6 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 41 days ago | Updated 6 days ago

Help Desk Analyst

Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 4 days ago | Updated 3 hours ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
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Posted 12 days ago | Updated 3 hours ago

Helpdesk Support

Sonus Software Solutions Inc.

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Remote

Contract, Third Party

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Helpdesk Support Location: Los Angeles,CA Duration : 4 Years Contract Required Skills: Minimum Eligibility criteria: All proposed technical resource(s) must have minimum of t
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Posted 4 days ago | Updated moments ago

IT Operations Supervisor

San Mateo County Transit District

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Hybrid in San Carlos, California, USA

Full-time

JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting a
Posted 21 days ago

Bilingual Helpdesk Technician - Spanish/English

Stefanini

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Remote

Full-time, Contract

Job Responsibilities:*Provide technical end-user support via telephone, email, or web chat.*Provide restorative or maintenance actions to resolve end-user problems.*Respond to end-user problems based on standard procedures.*Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this cl
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Posted moments ago

Entry-level Information Technology (IT) Role

Year Up

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On-site in Menlo Park, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 6 days ago | Updated moments ago

IT Service Desk Specialist

Bayforce

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On-site in San Ramon, California, USA

Contract

Role Title: IT Service Desk Specialist- California Employment Type: Contract Duration: 6 months Preferred Location: Local to San Ramon area- onsite 5 days a week Role Description: The Service Desk Technician is responsible for the assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as neede
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Posted 60+ days ago | Updated 2 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 10 days ago | Updated 2 hours ago

Entry-level Information Technology (IT) Role

Year Up

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On-site in San Jose, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 6 days ago | Updated moments ago

Remote Senior SAP SD Urgent

tekHouse

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Remote

Full-time

Primary Job Duties: Provide SD expertise to confirm/develop business requirements definition; Provide configuration, data migration, interface, and functional support as necessary; Lead design of SD interfaces, conversion programs, reports, and enhancements; Develop and maintain systems documentation including business process procedures, functional design specifications, process flows, and test cases; Support development of training work products and respond to trainer questions; Define us
Posted 60+ days ago | Updated 11 days ago

Entry-level Information Technology (IT) Role

Year Up

•

On-site in San Francisco, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 6 days ago | Updated moments ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 3 hours ago

Associate IT Support Analyst

SNI Technology

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On-site in Pleasanton, California, USA

Contract

Job Description SNI Technology's top client located in Pleasanton, CA is seeking to hire a talented Associate IT Support Services Analyst for an exciting 4-month, contract-to-hire opportunity! Please note this is 40 hours, 5 days per week onsite position working in the Pleasanton, CA office. JOB DESCRIPTION Associate IT Support Services Analyst As an Associate IT Support Services Analyst, you will be responsible for the on-site IT support of our Pleasanton, CA branch location. You will be provi
Posted 18 days ago | Updated 4 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 14 days ago | Updated 13 days ago