Help Desk Jobs in Palo Alto, CA

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Help Desk Technician / Software Trainer

Ledgent Technology

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On-site in San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr Prefer Local Candidates 3 - 5 Years Experience Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Directo
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Posted 6 days ago | Updated 1 hour ago

Help Desk Technician / Software Trainer

Ledgent Technology

•

On-site in San Francisco, California, USA

Full-time

Help Desk Technician/Software Trainer Location: SF, Oakland Direct Hire, Onsite - will travel to different offices Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Director as needed Deliver problem recognition, research, isolation, resolution, and follow-up steps for all rep
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Posted 14 days ago | Updated 1 hour ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 35 days ago | Updated 2 days ago

Urgent Opening - HelpDesk / Desktop Support - Hayward, CA

SunRay Enterprise Inc

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On-site in Hayward, California, USA

Contract

Hello Professional, We have a very urgent opening for the role of Helpdesk Support. Please share your updated resume if you are interested for the below position. Role : HelpDesk / Desktop Support Location: Hayward, CA (Onsite) Contract role Overview This position reports to the Director of IT Infrastructure and Operations. The Lab Information technician\Desktop support analyst will be a critical role in the office supporting the on-site staff and other US based offices remotely. The ideal can
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Posted 14 days ago

Helpdesk Analyst

Manage My Dream, LLC

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Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr
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Posted 1 day ago

HelpDesk Support

Virpie Inc.

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Remote

Contract

Location: Tallahassee, FL 32399 (Must onsite) Duration: 3+ Years contract Client: State client Job Description: Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:Two years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.)Two years experience writing SQL queries against SQL databases.One year of experience working with surveillance and the most up to date reporting systems.One
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Posted 18 hours ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 1 day ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 35 days ago | Updated 1 day ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
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Posted 7 days ago | Updated 8 hours ago

PTC Windchill Helpdesk Support Analyst - Space/Satellite Systems (Remote)

Northrop Grumman

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Remote

Full-time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to
Posted 8 hours ago

IT Operations Supervisor

San Mateo County Transit District

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Hybrid in San Carlos, California, USA

Full-time

JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting a
Posted 16 days ago

Looking for Local Help Desk Analyst in Phoenix, Arizona, 85003 Onsite role

Information Resource Group, Inc.

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Remote

Third Party, Contract

Below are the job details for your reference: Title: Enterprise Architect/Sr. Compliance Analyst with Standards Expert Location: Remote-Candidate Must Be Local Duration: 6+ of Months contract role with Extension Hrs/Wk: 40 Note: This will be a Remote role & Candidate Must Be Local to Colorado Project: Client is seeking an analytical and detail-oriented Sr. Compliance Analyst with standards development expertise primarily in SDLC and DevOps (application development & support). The analyst s
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Posted 2 days ago | Updated 14 hours ago

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

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Remote

Full-time, Contract

Job Responsibilities: Excellent oral and written English-Portuguese-Spanish skills to communicate seamlessly in the 3 languages. FULLY TRILINGUAProvide technical end-user support via telephone and email.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Log remotely into client"s computer and help them solve software issues.Excellent typing skills, no less than 100 words per minute.Document issues daily into the ticketing
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Posted 22 days ago | Updated 8 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 5 days ago | Updated 5 days ago

Desktop Support L2

InfoWays

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On-site in Santa Clara, California, USA

Third Party, Contract

7 to 12 years max, strong MAC and Windows. Need core DSS. Not Help desk or service Desk. Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What youll be doing: o Develop a technical understanding of corporate IT environment so you can effectively support our users. o Answer to local and remote users configuration questions and other requests, helping them to solv
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Posted 60+ days ago | Updated 19 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 19 hours ago

Remote Senior SAP SD Urgent

tekHouse

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Remote

Full-time

Primary Job Duties: Provide SD expertise to confirm/develop business requirements definition; Provide configuration, data migration, interface, and functional support as necessary; Lead design of SD interfaces, conversion programs, reports, and enhancements; Develop and maintain systems documentation including business process procedures, functional design specifications, process flows, and test cases; Support development of training work products and respond to trainer questions; Define us
Posted 60+ days ago | Updated 5 days ago

Associate IT Support Analyst

SNI Technology

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On-site in Pleasanton, California, USA

Contract

Job Description SNI Technology's top client located in Pleasanton, CA is seeking to hire a talented Associate IT Support Services Analyst for an exciting 4-month, contract-to-hire opportunity! Please note this is 40 hours, 5 days per week onsite position working in the Pleasanton, CA office. JOB DESCRIPTION Associate IT Support Services Analyst As an Associate IT Support Services Analyst, you will be responsible for the on-site IT support of our Pleasanton, CA branch location. You will be provi
Posted 12 days ago | Updated 10 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 8 days ago | Updated 7 days ago

Desktop Support./Help Desk/Field Support. with strong MacOS exp. @Remote

VeridianTech

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Remote

Contract, Third Party

Title : Desktop Support L2 Position- Contract Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you'll be doing: Develop a technical understanding of corporate IT environment so you can effectively support our users. Answer to local and remote users' configuration questions and other requests, helping them to solve problems. Work together wi
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Posted 60+ days ago | Updated 5 hours ago