Help desk jobs in Richmond, VA

Richmond, Virginia

•

Today

Help Desk Analyst North Chesterfield, VA 23235 | In Person Interview Only | Onsite Skill Required / Desired Amount of Experience Advanced computer skills are required that aligns with the Job Description Required 8 Years Ability to multitask and to determine root cause of problems and implement solutions, Required 8 Years Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions Required 8 Years customer relations skills Required 8 Years good

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Contract, Third Party

Help Desk Analyst

Richmond, Virginia

•

2d ago

Role : Help Desk Analyst Location : Richmond, VA (Onsite) Experience : 8+ years Local Candidates Strongly Preferred. Knowledge, Skills, and Abilities: Advanced computer skills are required that aligns with the Job Description.Ability to multitask and to determine root cause of problems and implement solutions, In addition, customer relations skills;good verbal and written communication skills;and proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook).

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Contract, Third Party

Depends on Experience

Help Desk Analyst

Richmond, Virginia

•

Today

Location & Work Arrangement City, State: North Chesterfield, VA Work Arrangement: 100% Onsite Required. * Interview Mode: Either In-person or Webcam Interview. Shift: Monday Friday, 8:30 AM 5:00 PM (EST), excluding state holidays. Key Responsibilities Account Management & Provisioning Interact with employers via email and telephone to facilitate the setup and maintenance of background check accounts. Determine if prospective employers meet the legal and regulatory qualifications to hold a progr

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Contract, Third Party

Help Desk Analyst

Virginia

•

Yesterday

Short Description: Help Desk Analyst 4 -Candidates must be able to work on site. -Local Candidates Strongly Preferred. Full Job Description: - The person selected for this position will work full-time onsite at Virginia State Police Headquarters, 7700 Midlothian Tpke, North Chesterfield, VA 23235. - Working hours are Monday through Friday, 8:30am to 5:00pm, excluding state holidays. - Knowledge, Skills, and Abilities: Advanced computer skills are required that aligns with the Job Description. -

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Full-time

20 - 30

Help Desk Analyst

Hybrid in Virginia

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2d ago

Job ID: VA-793969 Onsite/Local Help Desk Analyst with Visio, MS Office, phone/email support experience Location: Chesterfield VA (VSP)Duration: 12 Months Skills:Advanced computer skills are required that aligns with the Job Description Required 8 YearsAbility to multitask and to determine root cause of problems and implement solutions, Required 8 YearsAbility to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions Required 8 Yearscustomer relations s

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Contract, Third Party

Depends on Experience

Help Desk Analyst 4 - ONSITE - VA

Richmond, Virginia

•

Today

hello, Job: Help Desk Analyst 4 - 100% On Site Location: 7700 Midlothian Tpke, North Chesterfield, VA 23235 Interview Mode: In Person Only If selected the role requires the candidate to work on site 5 days per week. Does your candidate agree to this arrangement? Help Desk Analyst 4 Candidates must be able to work on site. Local Candidates Strongly Preferred. This is a backfill. The contract has the potential to go longer. The Help Desk Analyst will support client's new job applicant backgroun

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Third Party, Contract

Help Desk Analyst

Midlothian, Virginia

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2d ago

he Help Desk Analyst will support VSPs new job applicant background check and employment background check program that uses criminal justice data to help employers assess if a job applicant is qualified for a position or if an employee remains qualified after the employee was involved with a criminal justice event. The incumbent will interact with employers by email, telephone and other means to set up and maintain employer accounts. This includes determining if an employer is qualified to have

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Contract

Depends on Experience

Help Desk Analyst 4

Richmond, Virginia

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2d ago

Help Desk Analyst 4 (100% Onsite) Location: North Chesterfield, VA Work Arrangement: Onsite Interview: In-Person Only Job Description We are seeking an experienced Help Desk Analyst 4 to support a job applicant and employment background check program that utilizes criminal justice data. This role requires working onsite and interacting directly with employers to establish and maintain accounts. The analyst will assist employers via email and phone, manage account setup, provide portal access, up

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Contract

Depends on Experience

Help Desk Analyst

Richmond, Virginia

•

Today

Job Title: Help Desk Analyst Location: North Chesterfield, VA, (Onsite) Local Candidates Strongly Preferre Position Type: Contract Interview Mode: In-Person Key Responsibilities Serve as the primary support contact for employer organizations using the VSP background check system Determine employer eligibility and qualifications for VSP account access Set up and configure employer accounts within the VSP system Create, manage, and maintain employer user profiles and access permissions Assist user

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Contract

$$25/hr on C2C or $22/hr on W2 ( No any Benefits)

VSP - Help Desk Analyst 4 - Fully Onsite in North Chesterfield, VA

Richmond, Virginia

•

Today

Help Desk Analyst 4 Candidates must be able to work on site. Local Candidates Strongly Preferred. This is a backfill. The contract has the potential to go longer than 6/30/26, but no guarantees. The Help Desk Analyst will support VSP's new job applicant background check and employment background check program that uses criminal justice data to help employers assess if a job applicant is qualified for a position or if an employee remains qualified after the employee was involved with a criminal j

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Contract, Third Party

$$22/hr on W2

Help Desk Analyst (Onsite)

Virginia

•

Today

Job Title: Help Desk Analyst (Onsite) Location: Chesterfield, VA Duration: 4 months Interview Process: In Person Job Description The Help Desk Analyst will support client's new job applicant background check and employment background check program that uses criminal justice data to help employers assess if a job applicant is qualified for a position or if an employee remains qualified after the employee was involved with a criminal justice event. The incumbent will interact with employers by ema

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Contract, Third Party

EPIC EMR Helpdesk

Remote

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28d ago

Role : EPIC EMR Help Desk Location: Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

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Third Party, Contract

Depends on Experience

Help Desk Analyst

Remote

•

Today

Overview GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Responsibilities The Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran Affairs. Resolution of help desk tickets received from the end users. Interacting with end users in a professional manner. Escalation of issues to VA (Veteran Affairs) stakeholders. Dev

Full-time

USD 60,000.00 - 65,000.00 per year

Remote Helpdesk Support Analyst

Remote or East Providence, Rhode Island

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Today

Job#: 3021315 Job Description: Help Desk Technician Location: 100% Remote (EST hours) Long term Contract Pay range: $16-$18/hr W2 Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into t

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Full-time

USD 16.00 - 18.00 per hour

Helpdesk Support - Remote

Remote or Oklahoma City, Oklahoma

•

Today

Job#: 3016926 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Orientation Start Date: 2/2/2026 Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience needed. Requirements: Must be f

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Full-time

USD 15.00 per hour

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

Tier 3 Data Quality Help Desk Analyst

Remote

•

Today

Overview GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the following IAM Services: Identity Services (IdS), Provisioning (Prov), Credential Service Provider (CSP), Single Sign-On - Internal (SSOi), Single Sign-On - External (SSOe), Electronic Signature (eS

Full-time

USD 75,000.00 - 90,000.00 per year

Technician 1 - Help Desk Support

Remote

•

Today

Description & Requirements This position will support our Centers for Medicare & Medicaid Services (CMS). The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests. The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identity Management web self-registration and profile Management process. This is a fully remote, temporary position with a proj

Full-time

USD 19.00 per hour

IT Helpdesk Manager (Need local candidate in Michigan)

Remote

•

Yesterday

Key Responsibilities Manage and oversee day-to-day IT helpdesk operations, ensuring quick and effective technical support to users.Respond to user inquiries and resolve technical issues related to hardware, software, network connectivity, and other IT systems.Troubleshoot and diagnose reported issues, identify root causes, and implement effective solutions.Manage, prioritize, and monitor helpdesk incidents and tickets to ensure timely resolution and minimal downtime.Provide technical assistance

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Full-time

Depends on Experience

ServiceNow Help Desk Support

Remote

•

Today

Job Family: Software Development & Support Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applicatio

Full-time

USD 80,000.00 - 133,000.00 per year

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Help desk jobs in Richmond, VA, USA