Help desk Jobs in San Jose, CA

1 - 20 of 89 Jobs

IT Help Desk SupportJob Title - IT Help Desk Support

BayforceCompany Name - Bayforce

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On-site in San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.Offer technical assistance in the configuration, set

Help DeskJob Title - Help Desk

ApexonCompany Name - Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidatesJob Title - Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidates

Emergere TechnologiesCompany Name - Emergere Technologies

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Remote

Contract, Third Party

Position: Product Support Analyst 3 - Leadership of a help desk / service desk Location: Remote(Looking for only local to Texas candidates) Required: 8 Years: Leadership of a help desk/service desk 2 Years: Developing process/training documentation, researching and resolving escalated problems, including the most complex and/or critical customer issues

Help desk AnalystJob Title - Help desk Analyst

Morph Enterprise LLCCompany Name - Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro

Helpdesk AnalystJob Title - Helpdesk Analyst

ApexonCompany Name - Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

Helpdesk SupportJob Title - Helpdesk Support

Sonus Software Solutions Inc.Company Name - Sonus Software Solutions Inc.

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Remote

Contract, Third Party

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Helpdesk Support Location: Los Angeles,CA Duration : 4 Years Contract Required Skills: Minimum Eligibility criteria: All proposed technical resource(s) must have minimum of t

Help Desk - REMOTEJob Title - Help Desk - REMOTE

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o

Helpdesk support ( VOIP and Teleccom) (Only Ohio residents)Job Title - Helpdesk support ( VOIP and Teleccom) (Only Ohio residents)

Berrysoft ConsultingCompany Name - Berrysoft Consulting

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Remote

Contract

This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management Title: Infrastructure Analyst / Analyst II Duration: 6-month contract + extensions Job Overview: This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could also involve traveling to the London, O

IT Operations SupervisorJob Title - IT Operations Supervisor

San Mateo County Transit DistrictCompany Name - San Mateo County Transit District

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Hybrid in San Carlos, California, USA

Full-time

JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting a

Entry-level Information Technology (IT) RoleJob Title - Entry-level Information Technology (IT) Role

Year UpCompany Name - Year Up

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On-site in San Jose, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Entry-level Information Technology (IT) RoleJob Title - Entry-level Information Technology (IT) Role

Year UpCompany Name - Year Up

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On-site in Menlo Park, California, USA

Full-time

IT Service Desk SpecialistJob Title - IT Service Desk Specialist

BayforceCompany Name - Bayforce

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On-site in San Ramon, California, USA

Contract

Role Title: IT Service Desk Specialist- California Employment Type: Contract Duration: 6 months Preferred Location: Local to San Ramon area- onsite 5 days a week Role Description: The Service Desk Technician is responsible for the assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as neede

Desktop Support L2Job Title - Desktop Support L2

InfoWaysCompany Name - InfoWays

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On-site in Santa Clara, California, USA

Third Party, Contract

7 to 12 years max, strong MAC and Windows. Need core DSS. Not Help desk or service Desk. Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What youll be doing: o Develop a technical understanding of corporate IT environment so you can effectively support our users. o Answer to local and remote users configuration questions and other requests, helping them to solv

Help desk/ IT support/ Desktop Support/ Service Desk LeadJob Title - Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLCCompany Name - Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Remote Senior SAP SD UrgentJob Title - Remote Senior SAP SD Urgent

tekHouseCompany Name - tekHouse

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Remote

Full-time

Primary Job Duties: Provide SD expertise to confirm/develop business requirements definition; Provide configuration, data migration, interface, and functional support as necessary; Lead design of SD interfaces, conversion programs, reports, and enhancements; Develop and maintain systems documentation including business process procedures, functional design specifications, process flows, and test cases; Support development of training work products and respond to trainer questions; Define us

Product Support Analyst (Only TX Location)Job Title - Product Support Analyst (Only TX Location)

Conquest ConsultingCompany Name - Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A

Associate IT Support AnalystJob Title - Associate IT Support Analyst

SNI TechnologyCompany Name - SNI Technology

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On-site in Pleasanton, California, USA

Contract

Job Description SNI Technology's top client located in Pleasanton, CA is seeking to hire a talented Associate IT Support Services Analyst for an exciting 4-month, contract-to-hire opportunity! Please note this is 40 hours, 5 days per week onsite position working in the Pleasanton, CA office. JOB DESCRIPTION Associate IT Support Services Analyst As an Associate IT Support Services Analyst, you will be responsible for the on-site IT support of our Pleasanton, CA branch location. You will be provi

Software as a Service - Product Support REMOTE!Job Title - Software as a Service - Product Support REMOTE!

Beacon Hill Staffing GroupCompany Name - Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper